Our high energy hound mix Chani has used Jill's Pet Resort for over a year now. They ask that all…read moreyour pets are up to date on their vaccinations, and their prices are higher than at other pet care businesses in the area here, but the quality is well worth the extra $$. They separate dogs by temperament, so that high energy dogs like ours get to hang out with like-minded dogs instead of overwhelming the more laid-back ones - benefiting both the quieter pups and our very enthusiastic, very friendly buddy dog. The facility -scratch that- the resort looks amazing, inside and out - it honestly looks like anything a dog could want out of a doggy hotel, and honestly it looks better than a lot of human hotels, too! The first time I left my dog for boarding, I thought she'd be happy to see me, but she almost turned around and went back inside, lol Chani doesn't require a lot of grooming, so I can't speak personally on that account, but I usually get her nails trimmed there, and she always comes out looking her best. The people there are always positive and upbeat when I've gone, and you can tell they love their jobs and care about the pets they're entrusted with. They're my go-to when we go traveling, and the basic package is very reasonable and has everything you need to take care of your dog. They also have tons of fun add-ons (which can stack up when you're not looking, hehe) that let you make the experience that much better for your pup while you're away. Chani has boarded twice for several days each, and has gone typically about once or twice a month for socializing, grooming, nail trimming, fun, etc. I will continue to use their services for as long as I'm in the area, and I'd recommend them to anyone who wants to have peace of mind when it comes to making sure their furry friends are taken care of.

My two dogs were boarded for the first time at this place for one week. The pet resort was very…read moreclean and smelled great upon entry. Check in was efficient after an employee took them back I never got any updates while I was away. It would seem to be an easy text to assure me that they were safe and doing well. A picture or two would have been welcomed. When I asked how they did the person taking my money said "fine". That s didn't settle for me. The price charged was a lot and I couldn't afford all the extras like play time with the other dogs for $20+ per day per dog so I could see them play on a camera. I thought that would be part of boarding. Not here. It is a beautiful building and location but I won't be bringing them to this place again unless they offer more services with boarding. And I had to pay a holiday bonus charge for 5 of the days for each dog.

I joined with WCDT for puppy training with my little guy Odin. I wanted a trainer specifically that…read moredidn't soley rely on shock collar training due to the small size of my dog (as well as I knew I would not be comfortable following through with that type of training at home). From my first conversation, this decision was never met with an issue in our communications which was my reason for moving forward with training my pup with this fabulous duo. There was great communication, and lots of post regarding my Odin's progress between in person visits. My wants in training were clearly defined, discussed and implemented over his in-stay with the facility. I had some reservations with my tiny 3lb spoiled puppy with his paw lotion, eye wipes and holiday themed attire amongst giant working dogs at first; but it was shortly deemed irrelevant as he decided he was just a big dog in disguise disputing my attempts otherwise lol! I am very grateful for the leadership, knowledge and help WCDT has given myself and my pup. Taking on a new puppy was not part of my 2025, and I am very appreciative of the advice and knowledge extended with the program offered. (As well as the minor therapist sessions in listening to me talk about my dog that had recently passed; I appreciate that more than I can express.) I would 100% recommend!

Wish I took my dog to receive training from Wild Child from the very beginning! I have so much…read moreregrets paying hundreds of dollars on another training facility instead of taking him here. I was referred to Wild Child from our local PetSmart. I inquired through email for their Stay and Train program as I wanted my dog to be boarded but also not forget his training or pick up bad habits. My dog stayed here for 5 days. I obsessively stalked their Instagram for updates as they post cute videos of my dog once a day. I can tell he was well taken care of and so happy to be there. Upon pickup, I felt like my dog was a new boy! They worked on him with door manners and he doesn't bolt out the door. My other concern was jumping on people. We passed by a man and my dog actually sat down right in front of him and got lots of pets! I was so impressed!! My dog also seemed more relaxed. He was a hyper furball who needed to be up and running 24/7 before I dropped him off at Wild Child. Now he's okay with laying down and chilling. He is also fine with taking naps in his crate now! He used to bark for hours on end when I crate him during the day. I can't wait to take him back. My dog seemed very sad to leave this facility and I'm sure he would be so thrilled to return. Thank you for taking great care of my furbaby.

Friendly and accommodating. Under new ownership. Great…read moreplace! Natural remedies to soothe allergic reactions.

Will NEVER bring my dogs here again!! I've brought them twice now, both times I was told one price…read moreover the phone and charged $30-60 more than that. Both times least one dog had poor service- first because he was supposed to have a sanitary trim and never got one, and second he was given a bath and came home with poop all over him and after getting home noticed dried blood on the other dogs face and was never informed of any incident happening. Called to sort this out and the manager was less then helpful and had an attitude and refunded a whopping $7 for all of these issues and it's not practical to have to go back a second day to have a service done correctly every. Single. Time. This place is a rip off and cares more about getting your money than the services they provide

Dr. Horn and her staff are very professional and caring. We recently lost our pet suddenly and the…read morestaff was very attentive and caring through the process. Dr. Horn explained everything with patience and empathy and gave us the time we needed to say good-bye. The entire staff each wrote condolences in a sympathy card for our family and sent it to us, never had I gotten this from any other Vet. When I found out we had a new Vet in New Bern I switched to Dr. Horn and never looked back. Thank you again Dr. Horn and staff!

We love the staff at the Pet Hospital. Our Gracie girl is 14 years old and has some very special…read moreneeds. Dr Horn and staff are very knowledgeable, very caring and so good with Gracie. We could not have found a better Vet and team to take care of our beloved family member. I would highly recommend. They always accept new patients and they take walk ins every day if a health issue arises with your fur baby.

I thought this place was great until they allowed my fur baby to be viciously attacked by another…read moredog. Then had the nerve to lie to me and tell me that she was bitten on her throat THRU THE CAGE she was in. Now U look at these pics and tell me how she can be attacked thru a cage in this manner?! Im totally livid because my dog is the sweetest and would never attack another dog and then to be lied to my face on top of it?? Im never bringing my dog here again, and I suggest you dont either.

On 5/17/2022 we took our Golden Doodle to this place to be groomed, after returning home our dog…read morewas in distress. Our dog has been dragging her behind since we had arrived home. I know that is normal ,but what wasn't normal was her reactions. As she tried to drink water, she would stop as if someone was touching her. She was clearly not comfortable standing and walking. This continued all night and even as she tried to eat (she usually inhales her food). The next day all these actions continued. Upon inspection she had been trimmed (shaved actually) around her anus and also on the bridge of her nose. It got to the point of being all red like a diaper rash. She was obviously in pain. We took pictures to document the areas.That is when we decided to back to the spa. We returned to the groomer on 5/19/2022. When I questioned the groomer as to how long she had been a groomer, she said 3yrs. I showed her the bridge of her nose first. She looked at me confused and said what?????? What???? I said look at it, it's red!!!! I didn't do that!!!! We'll I certainly didn't.. then to her anal area, it was raw an red all over a 2-3"area. Again what!!!! She said she didn't have time for this and stood in the hall doorway. The supposed manager(who was behind the desk during this encounter)stepped in looked at the area an said sorry, what do you want me to do!!! I said if she doesn't know how to trim Golden Doodles be honest with your clients she shouldn't be allowed. She really had no explanation .. I asked for the owner was told it was the veterinarian Dr. Ridgefield next door. I went directly over to the next building and asked to see the Dr., the receptionist had been informed I was coming, and quickly said he was at lunch 1-2. I waited over an hr. with my dog in the reception room. At approx. 2:20 I was brought into an examine room. I explained to the tech what had happened. She looked, said nothing and Dr. Ridgefield came in. as owner of the pet spa and a vet I explained to him the situation. He tried to look at her, but his hands were trembling so much ,he asked for assistance from his tech. I was told "dogs don't always stay still". I know that. They also can't be sheered too close in 2 different areas either!! I previously was fortunate to adopt a greyhound for 11of her 13yrs. I know how abused animals act. He claimed his groomer was good, and never had a complaint before!! That doesn't mean it didn't happen. The physical rawness of the area's were from where they had to drain her anal sacks Dr. Ridgefield explained!!!!!! That was never even an issue and never told to me. This is the 1sttime in her 3 1/2 yrs has she been returned to me with rawness on her nose and bottom. He sat there and looked at me and said "what do you want me to do?' I said obviously your groomer needs more training, no dog should endure this EVER. I said if that is how You feel You should not be a caregiver to animals. Maybe you should get out of the BUSINESS!!!!! Animals care should come 1st. I told him he was rude an ignorant!!! Actually he was acting like a pompous ass. HE REALLY DIDN'T CARE. I left very upset. I highly suggest anyone considering taking their animals to Dr Ridgefield's for vet visits or his other business Pet SPA 1804 South Glenburnie road New Bern N C PLEASE think twice. Ours animals are our responsibility, there care is in our hands. I can't believe how this can EVER take place or be allowed. WE are the voices for our pets!!!!!!