Let me preface this review by saying that the dentist himself and all the receptionist staff were…read morevery nice. If it wasn't for them, this would be a 1 star review due how rude and condescending the hygienist - Jody was. This was my first time at Bridgeport family dental and I just needed to get a cleaning since my insurance allows for two a year and I'd only had one so far. I usually go to the west loop but I found these guys had great reviews and were much closer to me. Let me get right to the point, my dental hygienist was extremely rude and condescending the entire 45 minute visit. Her tone of voice and the way she would talk were just unbelievable. Let me give you an example. One time while she was cleaning I let her know it was hurting and was a little rough. Some background: I have no problem with the dentist and don't have any nerves. I don't ever get uncomfortable or really feel any pain during a normal cleaning so this in itself was unusual. Jody's response was - "Oh so you DON'T want me to get the tartar out" in an extremely rude tone! Is that seriously how they talk to a patient here? This was just one of many examples. When the dentist came in, I was ready to let him know my experience but Jody was still hovering behind so I decided to write this review instead. I've never been treated like this at a dentist office and I really expected better from a place with so many 5 star reviews. Jody needs some serious training. Suffice to say I'll be going back to my normal dentist after this.

Everyone has always been great. Never had a complaint. Whenever I came in I was made to feel very…read morewelcome. The hygienist was always very thorough. Of course Dr. Steve was Excellent.

I've been going here for a year now and I can't complain! Easy appointment scheduling, appointments…read morego smoothly, the dentists do a good job in explaining anything that they recommend or that they find. Staff is super friendly. Can't ask for more!

The dentist does not guarantee his work. He made me a bridge. It broke within three months after I…read morereceived it, I asked him to refund my monster or he would not replace it. He refused. Now,I have to go through extensive dental work which will cost thousands of dollars. I found his behavior to be deplorable and unethical. Not to mention he had an attitude. Make sure you get everything in writing. When I was a patient at Advent Dental woman who answered the phone would not give him my messages. I did talk to him about her, but the behavior didn't change much. I had begun to think that maybe she just didn't like people of my ethnicity. I have called the office trying to get dates of service nobody calls back. This is been a horrible experience. If only I had known I would have never, ever, ever, gone there. I see all this to say, yourself. Make sure you get everything in writing. Ask how long is this denture or whatever supposed to last and if it doesn't what will you do to help me? Get that in writing.

I like this location Dentist office. All the doctors nice and professional. they done a great job…read moreand great service. very recommended to everyone.

Love love love this family dental practice, especially their beautiful new office! We felt lost in…read morethe cracks (literally as fillings were breaking in less than a year!) at our old larger practice; they became too commercial, big and unpersonable. Dr Lin's office is the perfect size and local vs a franchise. Hours are great. Never have to wait months to be seen and appointments arent rushed. The front staff are all very courteous, Connie is so sweet and great with insurance/pricing questions! My hygienist, Alyssa, was very thorough and careful (I usually hate cleanings, they can be painful when you have sensitive gums), and doctor Shawn Lin is very meticulous with his work and kind. We have had fillings, crowns, cleanings and nightguards made here. I highly recommend Dr Shawn Lin for any dental work.

Dr. Casey is by far THE BEST dentist I've ever had in my entire life! She is always so…read moreunderstanding, accommodating and makes being in the dentist chair a pleasant experience. In addition, the ladies behind the desk are also kind, gentle and helpful when scheduling appointments and answering questions. Thank you Zoey, Emily and Yadi! You guys are awesome!

My appointment for my daughter was at 4:30 today. This isn't the first time I've hated this place…read more My wife had a bad experience here during the Chinese New Year. At the time, she waited for two hours only to be told she'd have to wait for two more guests. She asked why the appointment times weren't consistent. Today, I checked in early at 4:00 PM. It wasn't until 4:35 PM, when I saw a patient with a 5:00 PM appointment being escorted directly into the room by the Chinese-speaking receptionist, that I truly understood my wife's frustration from a few months ago. This place doesn't serve patients based on appointments--it's all about connections... My kids and I will never go back. This is outrageous! Today is 03/31/2026! This kind of business practice is appalling.A front desk clerk (Chinese-speaking) discussed drinking and driving at Saturday night's party with certain guests or customers during a phone call. This was completely unprofessional and showed a reckless attitude. our 3 kids not come back anymore. You know why! Hanna suppose fix teeth last year. 1 day ur front desk call doctor not here schedule change 1 months later . Sec time we arrive to there wait for more than 2 hr...and yesterday ur front desk hold us to last let some one first...everything because the front desk Chinese service.

Ive been going to see Dr. Yee since i was young. Her and her team at Chinatown Family Dental have…read morealways taken amazing care of me! Their receptionists are welcoming and proactive with communication. They call to confirm appointments and will let you know of earlier openings if desired. They will get your insurance and other details ahead of time so that checking in is seamless After they moved locations to the Canal plaza, my appointments have become so quick and smooth every time with the convenience of the parking lot. Theyre on the second floor so be sure to take the ramp upwards when turning in from Archer ave Dr Yee herself is really friendly and personable. Brings good energy each time she pops in during my checkups. Being in this field for decades, shes really knowledgeable and experienced in her practice. She has done procedures like fillings, extractions, and gingivectomies for me over the years and talks you through everything while making the experience as pleasant and comfortable as she can. She operates with precision and confidence and exudes trust in the way that she speaks and moves The team of hygienists are always consistent and thorough with their cleanings. With the new handheld dental xray machines, x rays are a breeze and just goes to show how theyre improving the experience for their patrons I personally have always been satisfied with my dental care and would highly recommend Dr Yee if youre looking either looking to start regular dental visits or considering switching primary dental providers

Dr Yee and her staff are very friendly and take great care with their patients. i highly recommend…read morethem for all of your dental needs.

The doctors at AllCare have always been very friendly during all my visits and they're very…read moreknowledgeable. The assistance staff team were also always friendly and helpful. I've had my braces on for over two years and every time I have issues with them I can just walk in without an appointment. They also have a lot of parking spots near by. I would 100% recommend their services to my friends and family.

I got my braces here for two years. Their service here is great and I would not have gone anywhere…read moreelse. The staff here are very nice and I heavily recommend to anyone in the Bridgeport community to come here.

The service I received was all right, I agree with the prior reviews that service can be a little…read morerude. However the doctor got the job done. My only sticking point is the fact that I had to pay to get panoramic x-rays done at the oral surgeon's office because of the terrible quality of the x-rays I received from Dr. Merbaum's office. They were so difficult to see that the oral surgeon had me take new ones right away. Unfortunately my insurance did not cover the second set of x-rays on account that I had just gotten some done. This left me with a $75 charge, when i called Dr. Merbaum's office to get a refund, I was told that I would most likely not get a refund because all their x-rays looked the same. I promptly filed a complaint with the BBB. To try and get a refund. I will not be coming back to this office again.

Eugene Merbaum should be embarrassed by the practice he is running. I made an appointment for a…read moreroutine 6 month cleaning as a new patient using new insurance. After 40 minutes of waiting to be seen, my appointment was changed without my knowledge from a cleaning to just an exam. Although I had never used my insurance the receptionist argued with me and told me I had over used my benefits and listed treatments I had never received. They refused to do a cleaning and after being yelled at by the receptionist & two assistants, I never wanted to step foot in that office again. On the way out the receptionist yelled to me, "Hope you never come back! We don't need people like you!" It was the most unprofessional, disrespectful, and insulting experience I've ever had at a dental office. AVOID AT ALL COSTS. I will be filing a formal complaint with my insurance provider & the dental board.

Excellent dental care and a very professional team. The dentists are patient, knowledgeable, and…read morealways explains procedures clearly. The office is clean and the staff is friendly and efficient. I highly recommend this practice.

My family and I have been seeing Dr(s). Cheng for years, and we've always had a great experience…read more The staff is welcoming, and the office is clean and comfortable. Dr. Diana Cheng is professional, gentle, and takes the time to explain everything clearly. They also have a strong network for endodontist referrals, which made the process smooth and stress-free. The practice is especially great at serving the Chinese community, which has made communication and care even more comfortable for my family. We always feel well taken care of. Highly recommend!

I am in the market for a new dentist and figured I'd give this office a shot based on my friend's…read morerecommendation. I'm sorry to say that I wasn't even able to make it into the office before the negative experience began. The receptionist at this office condescendingly talks to you as if she's doing you a favor by letting you grace the good doctor's scheduling book. Now why would you want to do that to potential patients? Being later in the day, I chucked the initial call over to her just having a bad day. Fast forward to a week prior to the appointment when I find out I've a last minute business trip out of town and call to reschedule. The same lady answers and proceeds to argue with me as to which week we're scheduled for. Even knowing that I wrote down the date as I made the appointment and definitely didn't make a mistake, I apologized and asked to reschedule. She proceeded to snap "Why don't YOU call us when YOU figure out when you can definitely come instead of me having to constantly call you?" 3 letters, W-T-F. To my knowledge, this was the 2nd conversation we've ever had and out of the 2, she only called me once. I didn't realize making appointments for new patients were such an inconvenience for this receptionist. Hey lady, get off the Kool-Aid, remove that 10ft pole up your rear, and check that crappy attitude of yours at the door. Here's when I can come in - does NEVER work out for you? I don't have to put up with your condescending attitude. **Update** Shortly after I wrote this review, I received a call from the Arnstein office asking to confirm this Friday's appointment (I WAS RIGHT so you can shove it Ms. Bitchy Receptionist).

Dentists are not my thing. I had a bad experience around age 8 when a dentist slapped me because I…read morescreamed out in pain. So, when I got dental insurance I picked Dr. Arnstein. Not knowing anything about him and yet hoping he would take care of me. Dr. Arnstein did my first cleaning and told me I had great teeth! (Yeay since I haven't seen a dentist for over 2 years). I also had a root canal that had not been filled and instead of recommending an expensive crown as another dentist had, he said that it could be done with a filling! Another YEAY! My anxiety to have the filling done was mounting....I had to reschedule the appointment. The receptionist who is a complete sweetheart, got me in on a cancellation 2 days later. Love her. Had the filling done and it is amazing. It feels like I have full use of my mouth again. Dr. Arnstein seems to know everything about teeth. A plus when he is poking around in your mouth with sharp objects. The way he handled my filling was nothing short of spectacular. He was so quick and it wasn't totally painless but the tooth was in really bad shape. But, I was in and out in about 30 minutes. With no real pain the next day....I was pretty shocked because I thought I was going to be out the whole weekend.(My appointment was on a friday) If you have a choice with insurance or just want to go to a cool dentist who leaves you pain free, Dr. Arnstein is the guy. He and his staff made me feel like I was part of a family. Honestly, I hope I don't have any more dental issues soon but I know if I do they will take really good care of me.

Elgy and Alex do amazing work and are extremely patient this office feels like home they truly care…read moreabout your oral health and that means the word to me.

It took 45 minutes from the start time of my appointment to be seen by the dentist. Normally, I…read morewould let this go as an one off issue, but this is the 3rd time in the past few months that my family had a huge wait from the appointment time to be seen. It wasn't like this in the past. Makes me very hesitant to come back as I worry about the long wait times. Also, the recent change to 3% fee for using credit cards has been a big turn off. Staff is very friendly but the long wait times are rough.