I had such a great experience. Vicky listened to exact what I wanted and made sure that it…read morehappened. Everything was perfect! I'm so happy with the results! I will definitely be going back!

I have been a loyal customer of this salon for over two years, and this is honestly the first time…read moreI've ever felt compelled to leave a review like this. This has always been my favorite nail salon because the quality of their work is excellent, and even when they're busy, they've always managed to provide great service. That's why today's experience was so disappointing. I called ahead and made an appointment for both a gel SNS manicure and a gel pedicure. When I arrived, the salon was busy, which I completely understand. However, no one asked if I had an appointment--they simply told me to have a seat. A few minutes later, another customer walked in and asked me if there was a wait because she didn't have an appointment. I explained that I wasn't sure because I had called and made an appointment for both services. She then spoke with the staff, mentioning that she had also made an appointment around the same time, and they seated her before me. I had to speak up and remind them that I also had an appointment before they finally attended to me. They started with my pedicure, but after it was finished, they completely forgot about my manicure. I politely reminded them, and they asked if I could come back tomorrow. I had to explain three separate times that I specifically made an appointment for both services today because I could not come back another day. Eventually they squeezed me in, but by then I had already been at the salon for nearly two hours. They asked if I could continue waiting for a station, and I agreed because I understand that mistakes happen. I had to tell them over 4 times which colors and that it was the powder not the polish. Once I was finally seated, they removed my polish, then moved me to another chair, and ultimately skipped the actual manicure service entirely, only completing the SNS application. At that point, I had been in the salon for almost three hours and just wanted to be finished. What hurt the most wasn't the mistake--it was the lack of communication and accountability. At no point did anyone sincerely apologize for the confusion, the delays, or forgetting an entire service that I had scheduled. Instead, I was handed a bottle of lotion and a piece of chocolate after mentioning it was my birthday. While I appreciate the gesture, it didn't make up for the fact that I had to cancel my birthday dinner because I spent nearly three hours at the salon. This experience left me feeling incredibly disappointed and honestly heartbroken because I've supported this business for years. I know they're capable of providing amazing service, which is exactly why this experience was so upsetting. I will likely continue coming because I've had so many positive experiences in the past, but I truly hope this feedback is taken seriously. Loyal customers deserve better communication, acknowledgment when mistakes are made, and a sincere apology when their time isn't respected.

Got my daughters nails done here as mine as well. The shape on her nails, were duck nails. WELL…read moreBefore we left I brought it up multiple times and the employee shaped a little but still barely made a change and said it's the style. Even though I obviously was not happy with her nails. They charged $90 for bull crap nails we hated for her. My nails came out cute but after two days they were lifting at the cuticle, making my hair get caught immediately. Never coming back here

This place is absolutely terrible!!! I urge you to never come here! I've been here on three…read moreseparate occasion and left with exactly the opposite of what I've asked for because they could not get it right! These are directly after I left. They blamed me for wanting "thick nails" ! This was suppose to be a French tip. They had to take it all off and I settled for a clear and there is still white all over my nails.

Transformed my husband's head. I can't believe how good it looks. The salon has an old school…read morebarbershop vibe with modern interior. Pricy but worth it. They make sure every client walks out looking better than when they went in. We got the full "Barbershop Package" which came with a facial scrub, a series of massages, waxing, shampoo and conditioner, and so much more! It was a spa day for the hard working hubby and I couldn't be happier!

I have taken my son to this barber shop several times, and while the quality of the haircuts has…read morebeen inconsistent, my primary concern is their lack of time management. I scheduled a 10:00 AM appointment and arrived on time. After checking in, I was neither asked about my appointment nor informed of any delays. There was no communication whatsoever from staff. After waiting 35 minutes past our scheduled time, my son had still not been called back for his haircut. If the shop is unable to accommodate appointments at 30-minute intervals, those time slots should not be offered on the booking system. Scheduling appointments creates an expectation that customers will be seen within a reasonable timeframe. Many of us plan our day around these commitments, and waiting 40 minutes past an appointment time--followed by an additional wait for the service itself--is unacceptable. Due to this experience, I will not be returning and cannot recommend this business. It is especially disappointing given the limited options available in Jarrell.

I treated my skin and brows like absolute trash before I found Jacque! Now I'm absolutely glowing…read morethanks to her insane skin care knowledge and dedication to me as a client. I've also gotten Reiki (an incredibly healing experience) and received the birthright reading from her. I learned more about me and felt so secure in who I am from her in that hour than I have in 30+ years of just being me! Her energy is unmatched - if you're looking for some inside and out healing she is the one for you!

Amanda is amazing! One of the best, most relaxing facials I've ever had! I went to Violet + Vesta…read moreto see Amanda for some help restoring and revitalizing my skin. What I loved about this spa is that they really listen and personalize your treatment. Amanda has incredible energy, the space is dark and beautiful and it is so comfortable! I highly recommend this spa for your next facial.

Zora was absolutely amazing. Best massage in a long time! She was meticulous with my shoulder and…read morerange of motion is much better.

Scheduling is easy. Friendly, quiet environment. Colleen is absolutely knowledgeable and capable.read more

I have reviewed Hand & Stone before but I have to give a shout out to Dakota. His massages are…read moreULTIMATE relaxation!!!

Great customer service and reasonable pricing. Everyone interacted with was great. The massage was…read morevery thorough. The vibe was chill.

I stopped by here on the way to Austin needing an emergency haircut. Radica was very personable…read moreand fixed me up. I looked great for my meeting. Thank you!!

This is a really good salon, Radica is a fantastic stylist! She is really easy to talk to and a…read morevery sweet lady! I went in to get highlights and my hair trimmed and I left completely satisfied! My hair looks damage free and I feel way more confident now! The store has a lot of awesome hair products, really good salon brands for sale for inexpensive prices, I promise you will find the type of hair supply you are looking for; they have everything! It is definitely worth the short drive for the amazing customer service the salon provides, I highly suggest you try this salon and I will definitely be coming back!

Had a great time at Red Stella. Booked an appointment with Caily, she is a sweet person with…read moreattention to detail. I had notes about how I wanted to cut my hair, she gave me what I needed. She is welcoming, we had a good time. Service was smooth, all in all great experience :) has parking in the basement

I have been going here for years, but this year alone has seen a dramatic shift in the quality of…read morecommunication and service. While the staff members are kind, it seems they force their own idea of what you should do with your hair onto you. After the first time of them doing that to me earlier this year, I thought "maybe it was just this stylist?" so I went again recently. To say I was disappointed is an understatement. My bangs were cut shorter than I asked, and they are very obviously crooked. It has ruined 4 special events that I was part of this week. I didn't even want to go to one I had today, just because I was embarrassed of how all my photos were turning out with such a terrible haircut. ---------- I went in and asked for my bangs to just be shaped - no dramatic length change. I was at a loss of words whenever I was turned around to look at my reflection and see that I got something completely different from what I had asked. The stylist seemed excited, and I just looked at her in disbelief. She asked if I wanted her to change anything, but you can't paste hair back on, so I mustered out a stoic "no"...didn't want more of my hair to be butchered off. Hair grows back, I get that, but I specifically went here to get my bangs shaped for special events that I knew I was going to be photographed multiple times for. Little did I know it was going to ruin my memory of each one.