Close to home, really nice people and they're in network with the MercyOne Medicare advantage plan!read more

They took care of my emergent dental needs. Fair price and friendly…read more They have a ton of paperwork to fill out, but that is standard. Its clean inside and if my teeth bother me again out here I'll come back.

Dr. Main and the entire staff is pretty neat. I've always been terrified of the dentist, but I'm…read morerelaxed going there. Thanks for everything!

Get quality dental care with caring, affordable and dedicated staff. So refreshing to see smiles…read moreand laughter! Such dedicated loving individuals. What a blessing to have in our community.

I've been going here for years and staff is good. But it can be very slow!!! My mom recently…read morestarted going here and they had scheduled her appointment for a cleaning but when she got there they said that she didn't have an appointment. So I texted her the paper we got from them to confirm her appointment. They told her to wait since she wasn't on the schedule (which was annoying because she made the appointment 3 months ago). She was told to wait for an hour and then was later told that she had to wait ANOTHER hour. She ended up having to reschedule because someone didn't do the appointment correctly. Waste of time!

Great customer service. Very caring & always check with my insurance company to see if my services…read morewill be covered or if it's out of pocket. Dr Blass is professional and caring.

I've been going here for my bi-yearly appointments since I can remember from my childhood and I…read morestill go today because their care is fantastic! The staff are very kind and supportive! I had to get my tongue tie lazered off and they let me know what was going on throughout the entire process! They forgot to let me know what the giant needle was for and I freaked out for a second but they reassured me right away and let me know exactly what I needed to know to stay calm :) I'd love to take my kids here in the future!

I'm newer to the area and finally got around to finding a new dental practice and after reading…read morelots of reviews, this place stood out. They accept my insurance and quickly got me an appointment and even called to let me know if earlier slots had became available. The staff was great from the desk, hygienists, and dentist. I felt well cared for and they do a good job explaining what they're doing. Happy to go back for another appointment!

Nice facility, but terrible ethics. If you have platinum-tier insurance and don't mind surprise…read morebills, this place is fine. However, if you are self-pay or have specific coverage limits, stay away. I was extremely clear with this office multiple times about my coverage. I told them exactly which X-rays my insurance would pay for and explicitly instructed them not to perform any that weren't covered. They ignored me, performed the unauthorized X-rays anyway, and then sent me a bill for the difference. When I called to contest the charges, their response was: "We don't let insurance dictate our care." That is a convenient excuse to ignore a patient's informed consent regarding their own finances. The office also lacks any personal touch. The staff is so large and the turnover must be so high that you rarely see the same person twice. It's always someone new who has barely read your notes and has no idea what you've previously requested.

I used to love this place. I took my kids here since they were elementary and now they are in…read morehighschool and family dentistry lied to us saying they would call us to set up an appointment because there is a shortage of dental assistants??? Not hearing this anywhere else. And instead of reaching out to us letting us know they no longer accept our insurance and seeing if other arrangements could be made they back handed dropped us by telling our insurance. Also we have been going there for over I believe 10 years you think they could grandfather us in with their new policy or at least reach out to us personally. I was very sad and disappointed on how this was handled. I don't appreciate being lied to. Now I have to rush and try and find a new office for my family.

Great care, and understanding staff. 10/10 for friendliness, cleanliness, attitude, communication…read more(billing, procedure, and care options) and willing to work with us financially and mentally. LGBTQIA+ friendly, and reccomended by One Iowa. If you are up front with dental anxiety or the amount of money you can spend, Downtown Dental Care bends over backwards to do what they can for you. Anecdote/Example time: My partner has had many teeth degrade due to depression/fear of dentists, so much so that another dentist told her she'd lose all her teeth. However, when my partner was in incredible tooth pain, we went to Downtown Dental Care as it was recommended by One Iowa. We explained that she had dental anxiety, and when we arrived, everyone (from Joni at the front desk to Dr. Riley himself) was kind, understanding, and patient with my partner. No guilt or blame were given for the state of her teeth. There was only a focus on "get you better" and looking to the future-- no shame or chiding! Prodecures were explained to us step-by-step, all matter of fact without judgement. All tooth care has been presented with options and explanations of each option for us, like the cost physically vs financially for a root canal vs a tooth pulling. Not only have we been given options for treatment, but when Dr. Riley cannot do something himself (either due to his practice (like pulling teeth) or due to cost (root canal), he recommends the best place to go- a surgeon who also understands dental anxiety, or Iowa City Dentistry School for cost. One additional thing to add: My partner has Delta Dental, and the staff, hygienists, and Dr. Riley, have all helped her navigate her insurance and pointed out the next steps she needs to do when they cannot do something for her. It is incredible, personal care. Needless to say, despite my partner's dentist anxiety, she loves the team at Downtown Dental Care!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

I have been going here for over 25 years and have gotten the best care! Love my hygienist for her…read moregentleness and positivity and the dentist for being very kind and thorough. Have most of my family and friends going here!

Extremely professional, friendly truely caring for patients and their lives, wanting improved…read morehealth for everyone in their care. most enjoyable experience I have had in every medical care ever. True friends in health.