I have been very happy with my care there. Dr Brunsen takes the time to explain to me what is going…read moreon with my eyes and I do not feel rushed.

Highly recommend. They have a great staff and are always pleasant to work with! If you are looking…read morefor a great eye clinic, this is your place.

Very professional care and great optometrists on staff as well as assistant staff…read more They staff got my husband in and out very quickly and got him fitted with his new glasses. Which it didn't take hardly any time at all for them to actually come in so we could pick them up. They have a great range of hours and they usually can get you in pretty quickly! They accept most insurance plans, and are great to work with on billing. Parking is super easy, as well as finding their location. Will be coming back for my pair of glasses and some prescription sun glasses for my husband!!

We've been with Dr. Schroeder for many years and have never thought of going to anyone else! I'm…read morediabetic and have specific concerns that must be addressed. My wife had cataract surgery and received the finest follow up care available from Dr. S. And his staff. He will be your "last stop" in looking for family eye care! Can't say enough good things!0

No customer service. They have my frames for almost four weeks now. New lenses were ordered June…read more24. I was told new glasses would be about two weeks. I called last week and was given the excuse the glasses did not pass Inspection and they had to start over. New glasses should be here by Friday, July 17. No glasses. No phone call. No response to my email inquiry. Are my frames lost or broken? Get your glasses done place else.

My experience with the eye doctor was a great one and this review has nothing to do with his…read moreprofessional abilities but with the front desk staff who after I asked whether my insurance would cover my visit confirmed that it would. At the end of my visit, I was charged an exuberant amount for a contact eye evaluation of $85 and paid an overwhelming $150 out the door with what I went in for. The fact that I wasn't actually going to be covered for the contact evaluation was not told to me and that I would still have to pay an additional $35 for a co-payment which normally should cover exam fees was also not explained to me. I don't beleive the front dest staff did a good job at all with this matter which made my overall visit very displeasing. Again, the eye doctor was great . I just feel front desk staff should not provide misinformation and put in more effort to explain costs to patients prior to services being rendered.

First time here. The staff was super efficient and friendly. My appointment took half the time that…read morethe other big eye exam place took. They got me right back for the vision test and right after that for the dilation and testing. Dr. Blodi was great and took time to explain everything to me. Unlike other places the was no high pressure tactics to sell me glasses.

I've been a customer here for years... Started with Dr. Ball and have continued with Dr…read more Baumhover. I have to admit I had a lapse in my appointments... Divorce and life will do that to you. With my license renewal coming up and being in the 50+ class... It was time. Making the appointment online was smooth as butter. I got in early and each of the staff members I worked with was fantastic. I was in and out in what seemed like no time. The longest part of the visit was waiting for the eye drops to do their thing and for my eyes to dilate. Can't say enough good things about how this last visit went... The only bad thing. It's time for bifocals. But that's on God and me...not on them. I really appreciate the time and patience of everyone I worked with while I was there. A really great group!

I moved to Iowa recently and needed a new eye doctor. My last eye doctor was in Chicago and he was…read morevery up-to-date on the latest technology in eye care systems, technology and products. I wanted something comparable in Iowa, especially an office that had something called Optomap. Optomap is a machine that actually captures images of your retina without having to do dilation. I've been opting to have Optomap images instead of dilation since 2015 and it's been wonderful. So I went to Optopmap.com to locate offices near my area that had the Optomap machine. Vision Park Family Eye care had it! So after doing my research and reading reviews for the Urbandale location I opted to make an appt here and I'm very happy with my decision. Adam was the assistant for Dr. Larson and he was very smart and asked me pointed questions about my eye health. I told Adam I wanted Optomap and he made it happen. He took me through the machines that measured my vision perception, eye pressure, and Optomap. He was also very good at explaining everything to me step-by-step and telling me when and where I'd be hearing noise from a machine so I wasn't startled. He also was nice enough to clean my old glasses and tighten the screws on them! Dr. Larson was fantastic. He explained everything to me very thoroughly, especially since my eyes are now transitioning into a different phase in life where my eye muscles are slower in focusing my vision. He listened to me and honored my request to go back to my previous contact lens brand. We went over the the results of my Optomap and he explained what each thing (spots, veins, shadows) on the image meant in regards to my health. He explained what I would see on the image if I had macular degeneration, high blood pressure, rips/damage in my eyes, etc. In my opinion, this is a much more thorough and accurate way for any optometrist to view your eye health in its ENTIRETY and also the best way to show you visually how your eye looks and what can be done to improve your eye health. Although it is about $39 to do, Optomap is better than dilating your eye because the doctor can only see segments of your eye at a time when its dilated (like puzzle pieces), while Optomap sees your whole eye (the back of it) all at one time (like the whole puzzle put together). It's also a good way to see the history of your eye health (because the images are saved) so if something different appears it can be addressed quickly. Plus it took less than a minute to do and I had no side effects like I would have with dilating. After my visit with Dr. Larson, I went to check out their glasses frames. Another person (I didn't catch her name but she was very nice and helpful) helped me with my glasses and explained to me all the options I could get with my frames and lenses with my insurance (including adding the option to add anti-glare, transition lenses, thinning the lenses (for me because I have a high prescription), blue-light blockers, etc). Their frame selection was very large and I felt very comfortable trying them on and discussing my options. She measured the distance between my eyes and also measured where my pupils fell within the eye glass lens so my vision in my new glasses would be prefect. She also was very patient with me when I asked her my out-of-pocket costs for everything that insurance wouldn't cover. At checkout, I had asked for itemized receipts for my visit (so I could understand what I had paid for and what insurance was paying) and it was not a problem. I was even given a form to claim a rebate that came with my contact lenses. For convenience, my contact lenses will be mailed straight to my home. And my eye glasses will be ready in 7-10 business days for pick up. This office is fantastic and I'm thankful to have found them! They made my move from Chicago to Iowa and the need to find a new eye doctor seamless.

If I could give this place 6 stars, I would. I was having issues with my eyes and had multiple…read morequestions that I felt were unanswered by my previous eye care facility. A friend has referred me here and I am so glad they did. Not only did they answer all my questions, but they addressed all my concerns and ordered a trial pair of toric contact lenses for me that come in my strength! I have a lot of issues with one of my eyes so finding the correct fit is hard! They also have me coming in to make sure they properly fit. I feel heard and they are all so nice and helpful. Dr. Larson is very patient and understanding. Thank you Vision Park! You are amazing!

Doing business with this business, especially after my exam for veterans referal I returned to have…read moremy eye glasses prescriptions updated. Paid in advance as required. It took a month before hearing back, then I was informed my prescription was out dated. She left a message on my phone, don't call us will call you. This went on for another two weeks, once I called they said my glasses were in. I returned home, the lenses were scrach, on top that I had a veterans exam. I am informed that I need to have another exam in that it was not approved by the veterans affairs. Veterans don't brother going to this business for exams.

I have been going back here for years. I have never had any…read moreproblems. The staff here are fantastic. Always busy and always greet you when you walk in. I love that Dr Wilson knows me by name and we chat every visit. She remembers me and what's going on with me. If your getting glasses they will work with you till they get it right. I am a regular contact person and I appreciate that if I like what I have they don't try and pressure me into something new.

this clinic is amazing - my son had been going to Wolfe eye clinic in West Des Moines for about 3…read moreyears after he endured a paper cut at school ! I felt from the very beginning our doctor never really listened or cared for my son - but was too afraid to switch doctors since everyone told me they were the best. a few years into his care- his bad eye got scratched again and this time it got infected. I was desperate to get him into a specialist and his doctor at Wolfe couldn't get him in for another month. I knew we couldn't wait. I started calling around trying to get him in to see someone right away. PHYSICIANS eye clinic was first on my list and they had a cancellation and was able to get my son in the next day. from the front desk , to the nurse taking him back- to the doctor / s ( we have seen 2 at this clinic ) I could tell - we had finally landed in a place that cared. his primary doctor is Mrs. Amspaugh - she is a mom too , on top of being a doctor and you can tell she really cares. she is super smart - but does't treat you any less , like at WOLFE. I know her schedule was packed for the next few weeks but she literally would get my son in everyday on her lunch hour to follow up with his eye. after a few weeks under her care, she went on vacation and left us with her co/worker - Mr. Hassan - who is just as smart and kind. we feel so grateful to have stumbled upon this office , filled with a staff of very smart , kind , helpful - caring doctors & staff. Thank you for taking such good care of my son ! our journey is not over with you all - but I do feel , we have finally made it into the right hands. Dawn Bernardo

Dr. Hassan is a phenomenal eye surgeon. I had two cataracts removed and Dr. Hassan was very…read morecompetent, professional and most of all patient centered. I have complicated eyes and he was easy to speak with, timely in responding to my concerns about nausea with the first surgery, and treated me in a kind, caring style. I have been a health care professional for 47 years and I recognize excellence in medical care-- this is not just great service but impressive people wanting to help people. The office staff is prompt and efficient, especially his nurse Kelsey who exudes calmness and truly listens.

I have seen two doctors there (my choice, gave them a second chance). Neither could provide any…read moreanswers to my issue, either cause nor cure. They both simply said they were "stumped" and "sorry". No offer or recommendations for a referral to anyone else who maybe able to help. Glasses are overpriced and they fill the quote with unnecessary extras. Will go elsewhere where they care about the patients and actually want to help.

This office understands good customer service. Two calls to remind me of my upcoming appointment…read more Greeting when walked in the door, simple and direct questionnaire to fill out, then into the first exam area, then onto the next. Every question was taken serious and I had a great experience overall.