I moved to Iowa recently and needed a new eye doctor. My last eye doctor was in Chicago and he was…read morevery up-to-date on the latest technology in eye care systems, technology and products. I wanted something comparable in Iowa, especially an office that had something called Optomap. Optomap is a machine that actually captures images of your retina without having to do dilation. I've been opting to have Optomap images instead of dilation since 2015 and it's been wonderful. So I went to Optopmap.com to locate offices near my area that had the Optomap machine. Vision Park Family Eye care had it! So after doing my research and reading reviews for the Urbandale location I opted to make an appt here and I'm very happy with my decision. Adam was the assistant for Dr. Larson and he was very smart and asked me pointed questions about my eye health. I told Adam I wanted Optomap and he made it happen. He took me through the machines that measured my vision perception, eye pressure, and Optomap. He was also very good at explaining everything to me step-by-step and telling me when and where I'd be hearing noise from a machine so I wasn't startled. He also was nice enough to clean my old glasses and tighten the screws on them! Dr. Larson was fantastic. He explained everything to me very thoroughly, especially since my eyes are now transitioning into a different phase in life where my eye muscles are slower in focusing my vision. He listened to me and honored my request to go back to my previous contact lens brand. We went over the the results of my Optomap and he explained what each thing (spots, veins, shadows) on the image meant in regards to my health. He explained what I would see on the image if I had macular degeneration, high blood pressure, rips/damage in my eyes, etc. In my opinion, this is a much more thorough and accurate way for any optometrist to view your eye health in its ENTIRETY and also the best way to show you visually how your eye looks and what can be done to improve your eye health. Although it is about $39 to do, Optomap is better than dilating your eye because the doctor can only see segments of your eye at a time when its dilated (like puzzle pieces), while Optomap sees your whole eye (the back of it) all at one time (like the whole puzzle put together). It's also a good way to see the history of your eye health (because the images are saved) so if something different appears it can be addressed quickly. Plus it took less than a minute to do and I had no side effects like I would have with dilating. After my visit with Dr. Larson, I went to check out their glasses frames. Another person (I didn't catch her name but she was very nice and helpful) helped me with my glasses and explained to me all the options I could get with my frames and lenses with my insurance (including adding the option to add anti-glare, transition lenses, thinning the lenses (for me because I have a high prescription), blue-light blockers, etc). Their frame selection was very large and I felt very comfortable trying them on and discussing my options. She measured the distance between my eyes and also measured where my pupils fell within the eye glass lens so my vision in my new glasses would be prefect. She also was very patient with me when I asked her my out-of-pocket costs for everything that insurance wouldn't cover. At checkout, I had asked for itemized receipts for my visit (so I could understand what I had paid for and what insurance was paying) and it was not a problem. I was even given a form to claim a rebate that came with my contact lenses. For convenience, my contact lenses will be mailed straight to my home. And my eye glasses will be ready in 7-10 business days for pick up. This office is fantastic and I'm thankful to have found them! They made my move from Chicago to Iowa and the need to find a new eye doctor seamless.

If I could give this place 6 stars, I would. I was having issues with my eyes and had multiple…read morequestions that I felt were unanswered by my previous eye care facility. A friend has referred me here and I am so glad they did. Not only did they answer all my questions, but they addressed all my concerns and ordered a trial pair of toric contact lenses for me that come in my strength! I have a lot of issues with one of my eyes so finding the correct fit is hard! They also have me coming in to make sure they properly fit. I feel heard and they are all so nice and helpful. Dr. Larson is very patient and understanding. Thank you Vision Park! You are amazing!

Great eye care staff. Friendly. Efficient. Front desk is very friendly & helpful as well. Good with…read moreinsurance. Honest about rates & various ways to get your eyes checked. Definitely decent rates.

From check in to appointment to pricing contacts...this was the best experience I've ever had at an…read moreeye doctor. The clinic squeezed my son in due to a foreign object in his eye and the dr was patient and thorough in tending to the the injury. she even texted me on her OWN TIME the next day to check in on him! As far as my appointment...it was well done. The doctor really took the time to hear my concerns about contacts and walked me through it. The front desk staff was EXTREMELY knowledgeable about using insurance benefits and pricing out contacts. I would 10/10 recommend this office to anyone.

No customer service. They have my frames for almost four weeks now. New lenses were ordered June…read more24. I was told new glasses would be about two weeks. I called last week and was given the excuse the glasses did not pass Inspection and they had to start over. New glasses should be here by Friday, July 17. No glasses. No phone call. No response to my email inquiry. Are my frames lost or broken? Get your glasses done place else.

My experience with the eye doctor was a great one and this review has nothing to do with his…read moreprofessional abilities but with the front desk staff who after I asked whether my insurance would cover my visit confirmed that it would. At the end of my visit, I was charged an exuberant amount for a contact eye evaluation of $85 and paid an overwhelming $150 out the door with what I went in for. The fact that I wasn't actually going to be covered for the contact evaluation was not told to me and that I would still have to pay an additional $35 for a co-payment which normally should cover exam fees was also not explained to me. I don't beleive the front dest staff did a good job at all with this matter which made my overall visit very displeasing. Again, the eye doctor was great . I just feel front desk staff should not provide misinformation and put in more effort to explain costs to patients prior to services being rendered.

dr. lee is the best around town! he's the only optomiteist i will go to! i've been going to eye…read morecare of iowa locations (pleasant hill & south des moines) for close to 25 years! they are the best optomiteists around the des moines area!

I was greeted by a nice person, but then I met with Raelinn who was amazing all the best…read moreexperiences I've ever had and really helped me to realize I needed to change the glasses I was wearing and ever since then my headaches have gone away. Thank you so much I care of Iowa.

Dr. Kahnk and his staff are amazing! No wait time, efficient visit, and highly recommend the…read moreretinal scan where you don't have to get your eyes dilated. They also have a great selection of glasses. Everyone is very friendly, and Dr. Kahnk explains everything thoroughly. I came by since my in-laws recommended them while we were here from out of town, and I wish Dr. Kahnk and his office were closer to my home! We may need to visit Ankeny more often just to get our regular eye care here.

Doing business with this business, especially after my exam for veterans referal I returned to have…read moremy eye glasses prescriptions updated. Paid in advance as required. It took a month before hearing back, then I was informed my prescription was out dated. She left a message on my phone, don't call us will call you. This went on for another two weeks, once I called they said my glasses were in. I returned home, the lenses were scrach, on top that I had a veterans exam. I am informed that I need to have another exam in that it was not approved by the veterans affairs. Veterans don't brother going to this business for exams.

I have been going back here for years. I have never had any…read moreproblems. The staff here are fantastic. Always busy and always greet you when you walk in. I love that Dr Wilson knows me by name and we chat every visit. She remembers me and what's going on with me. If your getting glasses they will work with you till they get it right. I am a regular contact person and I appreciate that if I like what I have they don't try and pressure me into something new.

Thank you Westrum Optometry that provided me with replacement contacts when I was traveling from…read moreout of town!! I called over 5 offices and no one was able to help. Westrum you made the wedding weekend possible and I am forever grateful!

Been going since 2020. Love this place, I have never had such a great experience going in for an…read moreeye exam before I started coming here. The staff is all amazing - easy to book appointments online, over the phone, or in person. They go over all insurance coverages and will provide itemized receipts for your visit. A great collection of eyewear from great brands. I definitely recommend this place, the only down side is it's not covered by my insurance but I am willing to pay out of pocket. I have never had a place help me find such comfortable and affordable contacts for me, especially with my astigmatism.

Finally got my eyes checked again after moving to Des Moines + a few years. I heard of this place…read morefrom my insurance and its nearby! I happened to make an appointment the weekend of a huge sale so it was pretty busy when I came in. I had to wait for a bit, but once the doc was ready things went pretty quickly. The doctor was very friendly and personable. He made me feel very comfortable. The people working at the front were also super friendly and really sold the sale! Its a super cute spot and in a great location. I will definitely come back the next appointment, but hopefully its not too soon!

I LOVE Vogue Vision!…read more The eye exams are very thorough. I have had two done, as of now. I have also bought 5 pairs of glasses here.....I confess, I am obsessed with chic eyewear. It's Vogue's fault for carrying the most trendy glasses. Every time I wear my glasses from Vogue, I receive compliments. The opticians work with you to find frames that make your peepers POP! I could go on about how wonderful Vogue is... Call ahead to make sure they accept your insurance & you will be on your way to having fancy new frames!!