Out of respect for the reason I was visiting Hamilton's I will be brief…read more I want to share that this is the second time I have been to Hamilton's. It is hard to say good bye. I went with my parents to say goodbye to someone we knew a long time. My parents got flowers through Hamilton's website. They shared with me that they had a perfect experience ordering the flowers. The flowers were beautiful. The mortician did a really good job. The individual who we went to say good bye to looked really good.

My son passed unexpectedly and it was difficult to think and make good choices. Hamilton's made…read moresure everything was taken care of perfectly and the price was less than I expected. The after care and mementos that were to help me as I grieve were very kind and thoughtful. Thank you for your service and assistance.

I wanted information on replacing a monument with a new one and never got a response. I was in…read moreIowa and wanted to see what the cost would be since I my sister died and I wanted to place her remains in the Peoples Township Cemetery in Boone County. I thought it might not be a location the Winterset Memorials would service??

Sometimes you meet the absolute best when life is at its absolute worst…read more Before I get into specifics, I'd like to say that this company is top-notch. From their showroom reps to the their behind the scenes artists, craftspeople and installers. And I don't pay this compliment lightly. I am a very particular person with high expectations. These folks knocked it out of the park. Every single step of this project was met with the utmost patience, care and professionalism. I never felt I was imposing when I asked questions or made requests. And no request was too big. In fact, one of my design asks lead to a road block. They could have easily let the situation ride, and that would have been the end of that. But they didn't. Instead, they came up with a very creative solution. The end result? Spectacular. Creating a forever tribute was extremely difficult for me. I had already faced too many end of life realities; made too many decisions that no one should have to make. And I was ... weary. To make the situation even more daunting, I knew I had to get this right the first time. Mistakes in stone are permanent. I searched both the internet and local cemeteries for inspiration, but nothing stood out to me. I worried I was going to have to settle for ordinary. Discouraged, I visited the showroom of Des Moines - Winterset Memorials on University, a business I have passed by a million times; always with a glance, but never a need ... until now. With low expectations, I passed through their trademark front yard cemetery and entered their showroom. Within moments I was standing in front of what would become the gravestone I was searching for. I could not believe they had what I was unable to locate online or spot in the wild. I began to feel hopeful. With the floor manager's help, I made an appointment to meet with a rep, and returned a couple of days later to discuss the stone. That's when I met Tony, Des Moines - Winterset Memorials' sales representative extraordinaire. From moment one I knew I was in the right place and in excellent hands. Tony explained where and how the stone was quarried, shaped and polished, as well as the technique the artisans used to create the beautiful, three-dimensional detailing. From there Tony invited me into a comfortable meeting room where we discussed the memorial details: the words and imagery that would adorn the stone forever. This creative phase had its own unique challenges and ultimately took weeks to finalize, not because of Tony, but because of me. And the man has the patience of a saint. Not only did I have more words than a gravestone could possibly hold, I wanted to incorporate design images from my deceased grandparent's gravestone that was made 50+ years prior. And this is where Team Tony really excelled. While I worked on whittling down the pros to a more realistic count, Tony; unbeknownst to me, visited the family grave and literally traced the images from the 50 year old gravestone, which he turned over to the graphic designers to use as a template for the new stone. To say that I was touched that Tony did this is an understatement. The Big Reveal A couple of weeks later I received an email from Tony. The stone was complete. In fact, the stone was installed. After almost five years of plotting, planning and postponing, this project; this chapter, was coming to an end. I was a wreck. As I stood in front of my mother's grave, I was dumbfounded. The headstone was ... perfection. It was everything I had hoped it would be and more. I was so taken seeing my mother's headstone for the first time, I actually felt joy; an emotion I had not associated with this unbearable loss until that very moment. I smiled from ear to ear. And I marveled at the exquisite reproductions made from the old gravestone to the new, thanks to Tony and his tracing paper. I am proud of this accomplishment. I am beyond grateful to Team Tony and Des Moines - Winterset Memorials for their outstanding craftsmanship and their kind and thoughtful hearts.

My entire experience with the unity point general surgery clinic on Pennsylvania Ave was best in…read moreclass but I want to take the time to recognize BrendavE. Who works at the front desk as she was an answer to my prayers and absolutely the BEST I've ever had the pleasure of dealing with at any medical facility my entire life. I know Brenda would say she was just doing her job but she did her job with class, kindness, and grace because she chose to treat me like that and I'm both thankful and grateful to her and unity point general surgery for taking great care of me. May god bless you all! Sincerely, Andrea Daughdrill

I gave a 2 because they did answer the phone. I was trying to find a Dr. as a new person. They…read morelist a number of doctors are taking new patients. However that is false. To get a Dr. as a new person is a minimum of 6 months but on most told a year. I said want if you are sick and have more than one health problem. They said go to an Urgent care. Made no sense Urgent care takes urgent care not diabetes or thyroid. I view the place as unhelpful and uncaring. They wanted me to go somewhere else. Medical care is really sad because you can't get help there

i own my own business and i destroy my clothes in the process. i used to throw away clothes that…read morewere ripped or ripped seams or pulled pockets or broken zippers or tears or heavy stains etc... they never turn me away and do their very best to complete my requests. sometimes it isn't always possible but they give me solid reasons. i am elated as to how i am treated and the pricing is very fair for the service i receive. kelly is a godsend for me!

Our local nonprofit hosted a dinner for Prostate Cancer Survivors. Since we only have the dinner…read moreonce a year, the tablecloths needed to be pressed and presentable for the evening. We paid over $200 for 20 tablecloths to be pressed at Crown cleaners on university Avenue. I picked them up on the Monday before the dinner. I had no reason to look at them until 3 PM in the afternoon when we were setting up the tables. The dinner was at 5 PM When I contacted the owner Mary, she said that this is normal . She also stated that it is because of the fabric and that they needed to be folded. Since they are the professionals, I should've been told ahead of time that this was the best they could do. I told her how disappointed we were in the end result. I never asked for a refund or compensation from her. The reason is because from the very beginning of the conversation, she said this was normal. That is so hard to believe. What do you think?

I work for this company 10 years ago and I worked for the company for 3 years. A year ago I came…read moreback to the company and it has been absolutely wonderful. They value their employees and the persons they serve. They show they care about their employees. I wish I never left 10 years ago but I am really glad I came back. I don't plan on going anywhere.

This is one of the most unprofessional agencies i have ever seen, and I have been in the field for…read moreover 3 years. The way they treat their employees and their clients is simply disgusting. I'm surprised the company is still open with the amount of incidents they have had. They under pay their employees and give them loads of work. One person will sometimes be supporting 3+ individuals, which is simply unsafe for the person served. I would never allow anyone i cared about to be associated with this company. There is so much more I could say about the irresponsible things that occur in this place, I'm surprised the state has not yet shut them down!

Got my butcher block countertops for my kitchen demo/reno. My contractor did an excellent job & my…read moreold faucets are now at restore

This is a great place to peruse if you are looking for replacement appliances or DIY home repair…read moresupplies for your fixer upper. There is a great selection of all kinds of interesting fixtures, decor, odds, and ends. The staff are friendly and knowledgeable. They also have a corner area where you can rent tools for your projects and the prices are reasonable.

Rest Haven is the nicest cemetery in West Des Moines and Des Moines Iowa. I go through RestHaven…read morecemetery to look at the swans and I always see Clark Shockley. He is the nicest person always asking me if there's anything he can do or help me with. I really enjoy his company and the beautiful cemetery thank you so much Bernice Thomas.

I am in Arizona and was long distance arranging a burial (inurnment) and graveside service for my…read morefather. I would like to thank Mates, Scott and MaryAnn for their help in making this a seamless and peaceful process. They were all wonderful via phone and in person. Very caring and professional. I very highly recommend McLaren's. Much of my family rests there in their wonderful care.