Short and sweet - the people here are generous, kind, professional, and do their best to put you at…read moreease during the most difficult of times. Their offices feel like you're stepping into a 1950's time machine, but the kindness and caring ways of each person I dealt with left me feeling supported as I was laying my mother to rest. She was in good hands throughout the entire process. These are fantastic folks who will treat you with respect and are **literally** willing to help 24/7.

Professional is not the right word for these folks! More like friends of family…read more My nephew and I took my brothers ashes to Eversole for placement in a niche at their Memorial gardens next door. Most of our family had moved from Ukiah but after careful consideration we decided Dale should return to Ukiah for his final resting place. From the moment we walked in Donna and Ed treated us very well. Ed took the time to fully understand what we were looking for and showed us a number of possibilities and price ranges. Donna placed Dale in his niche then helped with some pics of family. All and all it was a very celebratory day and Eversole helped to make that happen.

I recently had a loved passed away within the last week. We called Elvira at Windsor Mortuary to…read morearrange for the services. She was very professional and courteous and guided us every step of way. John and Jessica did an excellent job at fixing my brother that he looked just the way he did before he's passing. John went the extra mile to make sure we were taken care off and show sympathy for our pain. You two went beyond the call of duty. Thank you Elvira for everything you did. Highly recommend this Mortuary.

Nina was very helpful and knowledgeable. She made the whole process of arranging my mom's funeral…read moreeasy. Thanks for all your help Nina

The staff at Chapel of the Lakes are very professional, helpful & kind. They were very reasonably…read morepriced & helped explain the process without pressure. My family & I were so thankful for their empathy during a difficult time during the loss of our son & brother. Thank you Steve & Sirre!

I have had about four experiences with funeral homes and services, and my recent experience with…read moreChapel of the Lakes was less than professional and careless. They were in such a hurry to file the death certificate with the state that they did not let me review it; I found a significant misspelling/typo on a simple name and they had to file a second page addendum and I have a botched certificate requiring two pages. In addition, when they contacted me to make arrangements to pick up my husband's remains, they referred to him as my "father" and when I corrected them they said "sorry, I didn't look at the file first." This was offensive and showed a lack of compassion.

Geoff Thomas was amazing and caring with my dad. Geoff was a true blessing in this difficult time…read more Thank you, Heidi C

The director was fresh out the proverbial womb. Spoke to my mom, brother and I in a very…read moreunprofessional manner. We requested Thumbies of my father, and I trusted that he would put it in the order. We've never done this before, we expected to have our hands held and absolutely babied throught the process because we are grieving. We are sad, angry, frustrated, and tired with just the fact my dad is dead, but to have THE Robert Bracewell tell my mom that the file for his thumbprint was corrupt and couldn't get the Thumbie for another couple weeks is downright abhorrent. It was the director first, but to have the owner double down on a blatant lie was too much. It was never on the receipt. The director did not put it on the order list, did not double or triple check DESPITE HEARING ALL THREE OF US SAY WE WANTED IT. I watched him write it down. Then he comes in with a fucking portable card reader and STANDS in front of my mom with it in her face, and said "your total will be XXX.XX today." That was my last lifeline to feel like my dad wasn't completely gone and I was lied to. Lies, liars, and cut corners. You should be fucking ashamed of yourselves for how you run this business. You will never EVER touch one of my family members again.

I would like to share my experience with Empire Mortuary…read more Francisco is amazing, and his care and compassion for our family has been extraordinary. He helped us navigate an extremely difficult time with the utmost professionalism and dignity. Francisco went above and beyond in ways that words cannot fully describe. He approached every request and inquiry with grace and a genuine willingness to accommodate our every need. I highly recommend Empire Mortuary Services for anyone facing such a challenging time. You will be in the best hands. Best regards, Traci Williams-Barnes

Empire Mortuary's funeral director, John Matthews was very kind, helpful and professional when we…read morefirst contacted him over the phone. And after we met up in his office he continued to be kind and helpful in person. John was a valuable resource to us throughout this difficult process- advocating for my mom and I like he would for his own family.

Ron and his staff were so helpfu, kind and compassionate for both my mother and father's…read morearrangements. My father needed to be transported from So Cal - Ron made all of the arrangements and drove down himself to pick up my father. I cannot say enough good things about them. Their service and caring attitude is above reproach!

From the owner: Fred Young Funeral Home offers a variety of funeral services, from traditional funerals, green…read moreburials, to cremations and memorial services. We proudly serve Cloverdale, CA and Healdsburg CA, as well as the surrounding communities in Sonoma County. We also offer funeral pre-planning and carry a wide selection of caskets, urns, scattering tubes, and cremation jewelry.

Thank you Lafferty and Smith, I have a lot of gratitude for everyone that works there how they…read morewalked my sister and me through this process. Everyone I worked with was comforting and amazing without being over bearing. My dad passed away unexpectedly and I could barely think about the next steps moving forward but I knew he wanted to be cremated and they guided me through the process respectfully and efficiently. When I picked up my dad's ashes I should of asked the woman working who handled everything and was ready to work with me at my own pace. I respect her so much and she was comforting and gentle and I am so happy I chose Lafferty and Smith because they gave me the support I didn't ask for yet didn't know I needed. Thank you for everything.

My dad passed away 2.5 years later and we did end up going back. They were just as nice the second…read moretime around. No pressure to buy anything expensive. They walked us through all the paperwork again. Helpful, kind and never pushy.

Amazing staff! Very friendly, thorough, accommodating and very quick to respond. No nonsense and…read morestraight to the point! Everyone including Patrick were compassionate, understanding and they put both me and my mother at ease when we had my grandmother cremated. They're amazing people and I wouldn't go with anyone else! I highly recommend them!

The service and space made it very easy to host and seat all of our guests for my dad's service…read more Thank you to the staff at Daniel's Chapel of the Roses for your attention and respectful staff. Everyone was very kind

Do not have any of your love ones brought here as what is happening with my brother who has been…read morehere two whole months of this post to get cremated Nothing is scheduled Not even death certificates have been issued Put your love ones elsewhere My poor brother

From reporting the death of my husband, to sending death certificates my experience was horrible…read more I never received notice that my husband's body was picked up, they actually told me I had not reported the death- Untrue- the charge nurse and I called it in, when we finally "found" his body they called me by the wrong name, had the wrong information for the death certificate-- the final had an error-- the county had to fix it and were unresponsive. I did rrecieve my husbands ashes- in a box that would scare the faint of heart-- shipped to my home with hazmat stickers all over it-- a friend took it away, and the death certificates- with errors 7 weeks after his death. A terrible , non responsive experience-- during a time where some compassion would have been great. No call answering, no email responses, multiple errors.