This is the only full-service dry cleaning business in Ukiah. They take advantage of their monopoly…read moreby charging substantially higher prices than in Santa Rosa. Dress shirts for example are nearly a third more expensive to launder at Master Cleaners than in Santa Rosa. But, with the price of gasoline, nobody is going to drive to Santa Rosa for a cleaners. If business takes you south regularly though, take your cleaning elsewhere. If you use them, you will find they do good work. Have never had anything damaged and dress shirts and dry-cleaned items come out looking like new.

Very rude on phone. They shrank my queen size spread to barely a full bed cover! Dry cleaning…read moreshould not shrink a woven cotton spread will not do business with this establishment again‼

Owner is dishonest ! And she plays around alot when talking to you! She gas and out dated approachread more

Worst dry cleaning service. Never on time. I've used then 3 times. First two times were mediocre…read more Last time they packed my stuff up and lint rolled it as if it wasn't ready. When I went to wear the clothes they were not even clean. I brought this to their attention and decided to give them one last chance and they waited til after I dropped off and called me up saying that they were refusing to clean the clothes and I could pick up. Great customer service; most places would try to fix things. Guess in a small town when there aren't any other places to go you can get away with substandard service. Real professional!

The room and the machines are super clean and their staff is kind…read more Very well managed. So easy to recommend. A+.

Busy place! We were here on a Tuesday afternoon, and although it was bustling there were plenty of…read moreunits available. The layout is good, the aisles are roomy and the folding tables are big! All the equipment was operational. To wash, we used a triple front loader which required 30 quarters ($7.50), and $1.50 for 30 minutes on a standard sized dryer. No credit options but the change machine works. They do have full service which charges by the pound, but we didn't use it. It also has a coffee shop on one side and a sandwich shop on the other, so options while you wait. Worked for us! Looks like the pics from others well represent the spot, so didn't take any

Wow, Crown Cleaners has only 4 reviews here on Yelp, but like over 100 on Google! Guess, I'll add…read moremine here! Living in Red Bluff, seems we only have 2 real dry cleaners and clothing altering places. This place is right near the Raley's I go to, so convenient in that way. Easy parking and no big line or anything to worry about. I just needed a pair of jeans altered by making the legs a few inches shorter. Easy alteration ... plus I suck at sewing! Reasonable pricing and wait time. They are easy to communicate with and are clear on the service requested. That's what I like, a professional service whee you know what you're gonna get and no weird surprises. If I need more stuff altered, I'll come here ... and go to Raley's at the same time!

This family owned business is highly recommended for their cheerful dispositions, cleanliness of…read morefacility, and outstanding work. I had my no quilll goose down comforter cleaned. They got out every single stain and it looks brand new. I highly recommend giving them a try.

Drycleaning some clothes there - courteous and pleasant staff, reasonably priced. Would recommend…read moreit.

I took a north face ladies coat that was used for nine months in Alaska in for dry cleaning it had…read morefake fur. They promised it to me by this Wednesday. I pointed out that it is down and they said OK. I haven't picked it up yet. they charge $35 which I thought was a little high..

Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in…read moreeverything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer!

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

I have gotten several things tailored here, including one of my most important pieces of clothing:…read moremy wedding dress! Bridal alterations tailors are super expensive in SF, so I started turning to other options. Since I had gone to Selena for many other alternations, I trusted her with this one and was not disappointed! I needed the dress hemmed, straps tightened, and a bustle added, and she did an excellent job for a reasonable price. Super happy with how things turned out!

I have trouble walking and the curb in front is very hard for me to get up. Had to push my self off…read moremy car to get up. When I got inside and gave the gentleman behind the counter my dry cleaning he walked me out to my car and helped me down the curb. Have used them many times, and will continue to. As a little bit of help goes a long way. Always great service. And said if I needed to drop things off to call and he would help me. Great compassion and customer service and great prices

If I could leave 10 stars I would! Brought in laundry I needed washed and folded in the afternoon…read morelast minute. Not only was all the laundry fresh and perfectly folded, but they stayed past close to ensure my laundry was finished that day! Extremely friendly staff as well! I am extremely grateful for their work and cannot recommend them enough!!!

I had an emergency last week with some items that I needed to get right away and the super kind…read moreladies here at Klass were able to get my items clean press and ready to go a day prior! So awesome! I like their new software system which alerts you via text message or email when items are ready for pick up and I'm personally shocked about the bad reviews and the hate, I believe this is a wonderful establishment. They told me they have recently made some changes in staff, computer system and procedures, and It has been a long transition but I had such great experience here, I can see the changes were for the good. I just recently moved to the area and I will be joining their free pick up in delivery service as well. I already have my express bag!

PLEASE STOP USING THIS BUSINESS!…read more Update the new owners/mangers are even worst. Refusing to send any type of refund for damaged clothing and truly horrible customer service. The only thing the manager called me about if seeing if I would change my review. We dropped off our clothing for a wash and fold. The website was clear, stating they separated the laundry, the result was not the "kase". Washing and drying everything together, which led to all the whites being turn blue and destroying a Lingerie set that my wife bought in France. (Side note, this was her favorite lingerie set, that she bought after battling breast cancer. It meant the world to her!) "Jesse" (guessing spelling) was amazing and deeply apologetic and did his best to fix the issue and tried to put me in touch with the manager. She is a complete joke! She could not do the simplest of jobs, contacting the customer, and finding a timely solution. Over a month went by, I kept calling the store asking for a response. Finely, I talked to the manager and she offered 30% (based on it was 3 years old) with proof of a receipt and not even willing to refund the service. We didn't have a receipt as it was purchased overseas and we were in the middle of a move to Sonoma county. She FAILED TO DO HER JOB! Leaving my wife with a distort lingerie and a broken heart. The manager could not follow up with most of the calls, leaving me to call her and the shop repeatedly to get a call back. This has not be resolved and recommend NO ONE USE THIS SERVICE FOR ANY REASON. I will be happy to update with any resolution but right now it's been 5 months.

Laura and Barry from off broadway cleaners are the BEST! I've always used them when getting my…read morecleaning done, and they are very nice as well. In my experience they have always beeen up front about what they can and cannot do, and I've been impressed with their work every time I've been there. They have a family atmosphere with very kind people working for them too. I highly recommend Off Broadway cleaners, and I will always go there instead of the other choices in town. Thanks Laura and Barry!

$125 to hem and steam 3 pairs of slacks. Their seamstress works offsite, not sure of this has…read moreanything to do with the high cost or simple alterations.