They were very understanding and very sweet and made the process as easy as possible.read more

UNPROFESSIONAL and Angelica was so RUDE! Family member called and explained about her StepDad that…read morehad died and needed to get death certificates for his daughter and they said NO PROBLEM, charged her for 4 (over $100) and told her they would mail them to her. 2 Weeks go by and nothing shows up, she calls as she is out of town, and Angelica said oh, oops instead of mailing them to you we gave them by mistake to someone else who came in to pick up her copy and is NOT NEXT OF KIN???!! (This person immediately went to the bank and tried to get the money by saying they had a death certificate) Then told the family member it was up to her to contact the other person and try and get the certificates?? Finally after 2 days and other person won't respond, Angelica said well we have decided our policy is now to only give to one person? Told her she would have to wait a week or more for refund??!! Will be filing a Better Business Complaint as they took money and did NOT deliver as promised the death certificates.

I had a great Experience!!! They were highly professional !!!…read moreThe experience was amazing yeah!!!

Saraya Isabella Rider was very compassionate and professional. I would recommend using Neptune…read moreSociety for your loved ones.

I am grateful to Vanessa and the team at Brusie for their support with arrangements following my…read morefather's passing. Vanessa was patient as I worked through decisions and always available to answer my frequent questions. She excelled at coordinating everything for the services so that I didn't need to worry about those things which was a tremendous help during a difficult time. It was a relief to have here by my side every step of the way because I knew she was caring and dependable.

They were very kind, caring and helpful during the hardest time in my life planning our mom's…read morearrangements. I'm thankful for Tzeitel. She truly cares for the family and loss of their loved one. She went over and beyond the morning of our mother's private family service. I'm very thankful for her that morning. I highly recommend

Quality service. From initial consultation to final documents. Professional all the way around,…read moreand affordable. We highly recommend Adams Affordable Cremation & Burial.

If you're looking for compassion during the loss of a loved one, do not choose Adams…read more After my grandmother passed away, my grieving mother handled everything over the phone. Instead of being met with professionalism or even basic empathy, the owner decided to accuse my mother of being "rude to the staff." Imagine calling a grieving daughter to scold her while she's trying to arrange cremation services. Completely unnecessary, inappropriate, and honestly disgusting behavior for someone in this line of work. The owner was cold, passive-aggressive, defensive, and seemed more focused on being offended than being helpful. This business does not treat grieving families with care -- they treat them like an inconvenience. To make it even worse, my grandmother's remains were returned to us in a plain box, not an urn. No dignity, no sensitivity, no effort -- just a box. And if you think this is a one-time issue, take one look at the owner's responses to Yelp reviews. She consistently responds to honest feedback by personally attacking customers instead of taking accountability. She has absolutely no right to insult or make assumptions about people she doesn't even know. She has no idea who we are, what our family dynamic is, what our grieving process looked like, or what we were dealing with -- yet she speaks as if she does. That alone tells you everything you need to know about her professionalism. If you can't handle death services with compassion, maturity, and respect, you are in the wrong profession. I genuinely hope more families speak up and report this business, because no one deserves to be treated this way while mourning a loved one. Save yourself the stress and choose literally anywhere else.

I used Newton bracewell for my husband's cremation in 2009. At that time I requested a handprint…read morescan to have a piece of jewelry made by a company called Thumbies. I have worn it ever since. My mother died on June the 2nd and since they took such good care of my husband I had her sent to Newton bracewell for cremation and ask them to do a hand scan so that I could have the same jewelry made. I was informed by Raphael that they no longer do a hand scan only a thumb and then the company will enlarge the thumbprint into a handprint. I didn't think that was true but I believed him just the same. When I went to order my piece of jewelry I was informed by the company that they needed a hand scan if I wanted a handprint. I called Newton bracewell and was informed by Dane that they no longer do hand scans because it is too time-consuming and difficult and they don't turn out perfectly. This is not the information I was given and Raphael actually lied to me. He didn't tell Dane that I wanted a handprint he didn't give me the option for a handprint even if it didn't turn out perfectly I would have rather had a handprint than just a thumbprint. Although Dane expressed great sympathy for the mix-up I was devastated at being lied to number one and number two not having the piece of jewelry with her handprint on it to remember her by. There is no way for a do-over once they are cremated. It is finished and there's no going back. I cannot say how disappointed or sad or angry I am at not having that handprint to hold and remember my mother by. If you do consider using Newton brace well as your funeral home and you want a handprint to remember your loved one by I suggest you not let Rafael assist you and go straight to Dane and insist on having them try to do the hand scan. I would much rather have had a imperfect handprint then the nothing I have now.

The director was fresh out the proverbial womb. Spoke to my mom, brother and I in a very…read moreunprofessional manner. We requested Thumbies of my father, and I trusted that he would put it in the order. We've never done this before, we expected to have our hands held and absolutely babied throught the process because we are grieving. We are sad, angry, frustrated, and tired with just the fact my dad is dead, but to have THE Robert Bracewell tell my mom that the file for his thumbprint was corrupt and couldn't get the Thumbie for another couple weeks is downright abhorrent. It was the director first, but to have the owner double down on a blatant lie was too much. It was never on the receipt. The director did not put it on the order list, did not double or triple check DESPITE HEARING ALL THREE OF US SAY WE WANTED IT. I watched him write it down. Then he comes in with a fucking portable card reader and STANDS in front of my mom with it in her face, and said "your total will be XXX.XX today." That was my last lifeline to feel like my dad wasn't completely gone and I was lied to. Lies, liars, and cut corners. You should be fucking ashamed of yourselves for how you run this busimess. You will NEVER touch one of my family members again. Due to Yelp policy, I cannot delete the review on Chico's location. This all happened here at the Paradise location however; Bob still owns both of them.

Update: The owner, Mark, flew in and addresses the headstone installation. Currently being…read moreinstalled. Hopefully the owner has addressed the customer service issues. A huge thanks to Mark for his quick response and his professionalism.

Headstone has been delivered, Jessica and Doug then advised that setting of the headstone will be…read moredelayed for months as there is a long list of headstones to be set and they are set in order. They continue to site the weather and short staffed. The weather is ideal and recruiting grounds staff should be fairly easy to accomplish. We are extremely upset that our family members are not able to place flowers at the monument, instead they are just left on the dirt. We are fairly certain the other families waiting for their monuments to be installed are as upset as we are. The plots are expensive and during the purchase process, we were not informed that the headstone installation would be delayed for an undisclosed period of time. Why would the company not employ the required staff to accomplish the maintenance and other duties?

Thank you Blanca. She made the toughest day in someone's life an easy smooth transition. I…read moretruly appreciate her expertise & opinion.

We had my sister's service here, and they made everything so easy and comfortable for us. We really…read moreappreciate everything they did for my sister and help made everything for her day so beautiful. Thank you again we will need forget little town Corning

When you get a call from the owner, returning your phone call that is truly the best customer…read moreservice you can ever ask for. Doug was super nice to phone me on his vacation and he was most helpful. Super great person to help me. I have not bought yet, but I probably will and I highly recommend this company

Simple means of obtaining a simple cremation. Staff is very accessible by phone and email,…read morequestions are answered clearly and in a timely manner. Very easy. After my husband's death and my experience with the Cremation Society of Placer County, I signed up for my own cremation.

Management and staff are professional, make time for your questions, and provide follow through…read more They are caring for your love ones and outline the process so you, personally are aware of what to expect. The added value would be preparing your burial plans ahead of time so your love ones only need to follow your wishes.

Ramsey's was very supportive to our family at the difficult time of our dad's death. They gave us…read morethe time we needed to say goodbye and helped us to navigate the stuff that comes after the death. We are grateful for their professional and compassionate service.