I came across Dr. Ou Yang's pain relief center in San Bruno through Google while searching for help…read morefor my 80‑plus-year-old uncle, who had been suffering from severe neck pain after a fall. As someone coming from China, it's not easy to convince an elderly family member--especially with traditional Chinese thinking--to visit a doctor, but the pain had become too much for him. Dr. Ou Yang was very patient and professional. He performed a thorough initial examination and quickly identified that the pain had spread from the neck to the shoulder area. He then treated my uncle with massage, cupping, and acupuncture. After the first session, my uncle said his pain was relieved by about 70-80%, which was a huge improvement for him. Because of this positive experience, my uncle was willing to return for a second visit--something that truly speaks for itself. We are very grateful to have found this clinic, and I highly recommend Dr. Ou Yang to anyone looking for effective pain relief.

Dr. Ouyang has been helping and treating my family members and extended friends for decades. He…read morehas been in his practice, first in San Jose and now in San Bruno for over 25 . His experience and excellent reputation precedes him. And for me, he is the fourth acupuncturist I have seen over the last many years, in Hawaii and in California. Have had acupuncture as part of treatment after an auto accident. Again after an injury on the job. This time for general maintenance. He is the best! I have found Dr. Ouyang to be truly compassionate to his clients and very intuitive. You don't even have to tell him what is ailing you. Once he does an examination and assessment, he will tell you the things needed to be worked on. Of course, good communication is so important between patient and doctor so, do feel free to tell him your concerns too. Dr.Ouyang is fluent in English and Cantonese. After assessment Dr.Ouyang decided the following things would be beneficial for me: acupressure massage, cupping, and enhanced acupuncture. If you are experiencing pain... see Ouyang. If you were in an accident... see Ouyang. If your job puts you in excessive physical conditions... see Ouyang! For better general health... see Dr. Ouyang. Thank you so much for the excellent care you have provided many of us!

I have been a patient of Dr Perry's for over 15 years. Out of all the doctors I have ever seen. He…read moreis the only one who has really taken a concern to my pain and discomfort. He has helped me through just about every test known to demand to try and figure out why I hurt so bad. I would strongly recommend him to anybody who needs help with chronic and miserable pain and I've tried everything else they can. Dr Perry a wonderful compassionate individual. I urge you to consider him about a doctor. Ed M.

An old injury coupled with repetitive stress injury had me in so much pain that I could not work,…read moreand I struggled to get through every day. I went to seemingly every kind of doctor, including Stanford Pain Clinic, but still the pain kept coming back and ruined my quality of life. Finally I found Dr. Perry and went to see him. He examined me and we talked for a long time. I was impressed by how much he cared and listened. Dr. Perry gave me some medication that immediately got the pain under control. In subsequent visits, he monitored my progress and suggested various ways to avoid aggravating my condition. After a while, I was able to go on a small dose of a maintenance medication, and live my life generally pain-free. I am so grateful to Dr. Perry for showing me a way out of the terrible pain I used to suffer from every day. From time to time Dr. Perry has seminars about pain control. These are really useful. Also he recommends other therapies that can be used to help heal old injuries and reduce the amount of medication required to get a good result. If you are hurting, do yourself a favor and make an appointment with Dr Perry!

I had a really great experience at Infinity Spine Center with Dr. Michael Luu. I originally went in…read morebecause I was dealing with ongoing neck and back pain, including a slipped disc, and it was starting to affect my day-to-day life. From the first visit, Dr. Luu made the whole process feel easy and comfortable. He took the time to listen and understand what was going on, and explained everything clearly so I knew what to expect. His adjustments have made a big difference--my pain has improved a lot and I feel much more mobile than before. It's honestly been a huge relief. On top of that, he's very professional, courteous, and easy to talk to. You don't feel rushed, and he actually cares about helping you get better. Scheduling appointments was also super simple and convenient, which made it even easier to stay consistent with treatment. Overall, I'm really glad I found Infinity Spine Center. I'd definitely recommend Dr. Luu to anyone dealing with neck pain, back pain, a slipped disc, or just general discomfort. He knows what he's doing and makes the whole experience smooth and effective.

Dr Michael is great!…read more I was dealing with rib pain and an unstable shoulder when I reached out to him for help. We stabilized my rib and after a few weeks of care - I could finally move and breathe. He also gave me strength exercises to practice at home. Dr Michael genuinely cares about his patients and wants to improve your wellness. Plus, his office is nice and clean! Please seek him if you need help. Asking for help even after seeking help from other chiropractors and PTs was a reach for me, and I'm glad I did. I appreciate you Dr Michael and am grateful for your practice!

He is a caring and compassionate doctor. He listens and tries to provide the most effective pain…read moremanagement for his patients. I have had 5 major joints replaced in the last 5 years. Because of his competency and professionalism, I have been able to manage my pain and have high quality of life. His office staff are also very helpful. I highly recommend Dr.Hong!!

I have been a patient of Dr. Hong for many years, and I can say without a doubt that he is the…read morekindest, most compassionate, humble and knowledgable physician . He has treated my complicated spinal issues for many years with a myriad of medications and procedures that has kept me from having surgery. Having said that, he does not hesitate to refer his patients to other doctors if he feels someone else is better able to treat a condition. There is no one else that I would trust to treat myself, family members and friends. Dr Hoyman Hong is an expert diagnostician and has such patience, understanding and gentleness. His staff are equally as warm and professional and together, this team creates a relaxed environment in which each patient is their priority.

Dr. Hoyland Hong has been my husband's Workers' Compensation physician, and we could not be more…read moregrateful for his care. According to my husband, Dr. Hong is not only highly knowledgeable and professional, but also one of the most compassionate and empathetic doctors he has ever met. He takes the time to listen, genuinely cares about his patients, and treats them with kindness and respect. In a process that can often feel overwhelming, having a physician who combines expertise with such a caring bedside manner makes all the difference. We are truly thankful for the exceptional care he has provided.

Kind, caring, gentle. I've known Dr.Rejai for 10 years and he has always been willing to listen and…read moreaddress my chief complaints. His smile will make you feel better immediately! We are blessed to have his expertise!

This review is for Sutter/the pain management clinic who work with Dr. Rejai. I waited weeks for an…read moreappointment for my severely herniated disc. While my appointment went well, the standard insurance paper work for a cortisone shot (the most common intervention other than pain meds) was rejected, and no one from the office followed up. There were no follow up notes after my appointment for next steps. My primary seemed very surprised that this routine procedure was denied which makes me suspect that they didn't do the minimal paperwork required. When you call 'the office', you reach someone at the main switchboard who presumably passes on a message which may or may not be returned. In my case, it was not even though I requested that they resubmit the paperwork. Keep in mind that many many people reaching out to a pain management doctor are in excruciating, debilitating pain. When I finally went in, I was barely able to walk and had to lie down during the appointment due to the extreme pain. Currently, I'm repeatedly leaving messages at the switchboard attempting to try to get my cortisone shot months after all medical staff I met with agreed that it was necessary. If you are in an acute, debilitating situation with your pain, I'd recommend you seek someone who runs a more responsive office.

Dr. Bartoli, provides excellent care. He is very patient and considerate which are qualities that…read moreseparate his practice from the rest. Highly recommend.

Dr. Adrian Bartoli is truly one of the best doctors I have encountered throughout my mother's…read morehealthcare journey. My mother suffered thoracic fractures and had to be rushed to the emergency room twice due to severe spinal and neck pain. Both times, Dr. Bartoli treated her, referred to us by the hospital doctors. During an incredibly stressful period for our family, he was calm, patient, and compassionate. What stood out most was how carefully he listened. He took the time to thoroughly explain my mother's condition, the procedures, and what we could expect in recovery. He never rushed us, and he made sure I understood everything. His bedside manner is exceptional -- kind, reassuring, and professional. I also deeply appreciate that he does not default to prescribing painkillers. Instead, he encourages a holistic approach to recovery and long-term improvement. At our follow-up appointment, he discussed multiple strategies to support my mother's healing beyond just medication, which gave us confidence that he truly cares about sustainable health outcomes. It's rare to find a doctor who combines technical skill, integrity, and genuine compassion the way Dr. Bartoli does. We are incredibly grateful for his care, and I would highly recommend him to anyone seeking thoughtful and patient-centered treatment.

I've been to a few and hands down, Dr. Moore is the best! If you are given an opportunity to…read morechoose, pick him. I'm thankful for each session. He's effective, respectful of your time and makes sure you're comfortable.

When I was referred to this organization, they got me to the wrong doctor. Did a full on…read moreappointment, asked for a co-pay, which was nonrefundable. And generally just wasted my time with unprofessional front desk, experience and lengthy paperwork that I did not receive a copy of. I don't think I would recommend remedy medical group to anyone based on how they treated a new patient. It just wasn't ideal, and I felt dismissed as a patient. I was told the wrong time to be there, acted as patiently as I could, but ultimately, I was unable to receive any meaningful care from their facility. Luckily the doctor squeezed me in for a 10 minute intake, before really making sure that she made it to her next appointment on time. It didn't feel thorough nor did it feel like my issues were actually of concern..... I was referred here to take pain management consultation. Which turned out to be nonexistent, because I was scheduled with the wrong doctor after triple checking with the staff. This was not a good use of my time, but the place was very clean and looked nice from the outside as well as the inside. Great interior lighting. But that's really not what you're looking for in a medical office. The furniture is sort of irrelevant, just like a backdrop to what is actually the purpose of the business. The scheduling staff here needs better training so that patients don't waste their time like I did. 2/5 adding a star just for the furniture.

If you value your time do not come here. I've visited this office 4 times and it's always a long…read morewait. Appointment at 2:15. Arrived at 2:00. It's now 3:01 and I'm still waiting. Customer service here is also horrible. Staff is rude and unprofessional and they try to charge for anything possible. I also requested paper results and was denied them even though it is my legal right. I will now be filling a complaint with the HHS for violation of hipaa and changing doctors.

I had an extremely disappointing experience at this medical office…read more My parents had an appointment scheduled for 10:15 AM. We arrived early at 10:00 AM. When we checked in, the front desk staff said they needed to check with the doctor to see if we could still be seen -- which was confusing, since we were on time. I asked if I could start filling out the paperwork while they confirmed, but they refused, saying I had to wait until they spoke with the doctor. By 10:12 AM -- just a few minutes before the scheduled time -- they came back and told me the doctor would not be able to see my parents because "there wasn't enough time." It took them over 10 minutes just to figure this out -- time that could have been used to start the paperwork or check them in. The paperwork itself was very basic -- name, address, Social Security number, and phone number -- something that could easily have been completed while waiting. There was no reason this needed to delay the appointment. The office manager, Allison, was extremely rude and unhelpful. Rather than trying to problem-solve, she kept giving excuses about being short-staffed and missing a doctor, none of which explained the mishandling of our visit. This appointment had already been rescheduled twice due to internal office issues, and now they expected my parents to wait until mid-June -- two more months -- for a new appointment. My father is on blood thinners and needed medical attention. I asked multiple times if they could meet me halfway -- process the paperwork while the doctor began initial testing, as this was a first-time patient visit that would have required labs and assessments rather than a complex evaluation. Still, Allison refused to help and only offered to reschedule for weeks later. A manager's role is to de-escalate situations and find solutions, not to block care for patients, especially elderly ones who are trying to get basic medical attention. This office badly needs better training in both customer service and patient care management. Patients deserve to be treated with basic dignity, not bureaucratic coldness.