It's my goto store for men's fashion as well a new trends. In Atlanta, Dallas and St Louis.read more

We will be taking my hard-earned money elsewhere…read more We have spent hundreds of dollars at this store over time, which makes this experience even more disappointing. Last year, I purchased a suit for my son that ended up being too big. The weekend before Easter, I brought it back in with the receipt and tags still attached to have it altered. I paid $50 to have the pants altered. Unfortunately, I didn't realize until Sunday morning, while getting my son ready for church, that I had accidentally left the suit jacket in the store. I the next day, but the store was closed for Easter Sunday. First thing Monday morning, I went back and spoke with the manager, Cari. She took my information, I noted the description of the jacket, and told me to give her a couple of days to look into it since it was right after the holiday. Days went by with no follow-up. When I called midweek, she said she hadn't seen it. I followed up again on Saturday, and at that point she told me "it's not looking good," but she would continue to check. I even suggested reviewing the cameras or speaking with the security guard who assisted me and handled my items when I first arrived. In the end, I was told the store is not responsible for "personal items left behind." This was not just any personal item, it was a brand new jacket purchased from that very store, never worn. I even brought my receipt and showed proof of purchase. To make matters worse, I was then told the suit didn't come with a jacket, which is simply not true. When I originally purchased it, there were plenty of matching jackets on the rack. I've worked in retail before, and this is not how situations like this are typically handled especially when there is clear proof of purchase and an opportunity to review what happened. Now I've paid for alterations on pants that are essentially useless without the jacket and the alteration cost more than the suit itself. This situation was handled poorly from start to finish, especially the lack of communication and follow-up. I will be returning all of my recent purchases and taking my business elsewhere.

Talbots clothing is well made and features classic styling. It is pricey so I consider it a bit of…read morea splurge to shop there regularly. I've been in the Chesterfield location twice and was helped by the same person. She is pleasant and professional but doesn't stop talking long enough to listen to her customers. She tried to get me to shop in misses although I wear some plus sized items. She tried to get me to come back another day when there was a sale. She tried to make me order items instead of buying in person. Ack! I just want to shop! I try to be respectful to my elders but she truly has run me out of the store - twice! Management should consider hiring someone under 70 so that they can offer service without the over bearing maternal Lectures about how and for what to shop.

A while back I had my first shopping experience with Talbot's and it was very good. This summer I…read morewas continuously on a hunt for linen items and was surprised at the very few options I found at my normal staple stores. I've driven by this place an innumerable amount of times and I always just thought it was clothes for older persnickety women. Well either I'm one of those women now or I was under a misapprehension but my purchase worked out for me. I had the option to purchase online but really wanted to try things on as I wasn't sure of the cut. I'd called another location yet this location really went out of their way for me. They pulled two or three sizes and since they would be closing soon, they made a valiant effort to have the items ready for me in the waiting room. I walked in, they knew it was me (lucky guess), I tried them on, they fit, I purchased them at the already discounted price; and the lovely associate granted me with an additional coupon!  I was able to score two linen skirts. Both normally retail for about $100 each and I was able to snatch both for $50 and some change. Great quality pieces, nice service that was attentive and fast... I'll definitely be back especially during sale time.

I love Ann Taylor clothes, probably more than any other store you'd find in your typical mall…read more However, I think I may own a grand total five or six pieces from Ann Taylor. I may be a lawyer-in-training, but I'm not there yet... and this place is a bit ridiculous on a law student budget. However, if you're looking for well-made and well-fitting suiting items, look no further. They also have quite a few things that would be great for a night out on the town or a typical day at the office. I love the current selection of bright colors and jewel tones they offer. I walked out of Ann Taylor the other day with two skirts, each of which was on final sale for under $20. A steal if you ask me. The key is to hit up the sale rack - unlike other stores where the sale rack is the final resting place of formerly full-price undesirables, the sale rack at Ann Taylor has a lot of adorable and functional pieces. Minus one star for being so dang expensive... I love you, Ann Taylor, but I can rarely afford you!

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

I love the colors on this top and bottom, especially that it's mostly pink! I am absolutely…read moreobsessed with this swimsuit, it is so super cute. I love the top's sewn in style in the front and also the shape of the strap in the front. I love how it gradually gets smaller towards the back. (The best part of this swimsuit is that you don't need to remove the padding and it doesn't get all messed up. It is sown in and it stays perfect!) I love the underwire push up, it gives it a nice push up look. I also really love the back of the strap, the style, and how it looks like a bra strap- it looks super cute! My favorite part is the back and how it ties and what it looks like! It's not complicated and is very simple. I also love the shape and style of the tie on the back. It is sown perfect, make it super comfortable and easy. I love everything about this top, it is sown perfect well constructed. Great quality and the stitching is well done, could be a little better. Thank you Altar'd State! Excited to see what you have next, looking forward to more pieces from you! I love the colors of the bottom and how it's mostly pink, especially in photos. My favorite about these bottoms are the sides and how it is held together. How it is sown and the style. I also love the back bottom, and how it covers your butt. I love the low rise and not covering the stomach area because I love to get tan. I don't love how some swimsuits are too high rise. - You can't seem to find any low rise ones anywhere these days. Also love the front coverage and how much it covers. The back emblem is cute "As Revival." The sewing is satisfactory and could be a bit better. Overall great quality and super comfortable. Easy to put on and take off. Absolutely love these bottoms and think they go perfectly with the top! Thank you Altar'd State! Can't wait to see what you have next!

I love Altar'd State! The staff is super friendly and the store is so aesthetic. (Just look how…read moregorgeous the dressing rooms are!!! Definitely the fanciest!) Staff members write your name in chalk on the door of the fitting room when you go on to try clothes and will grab different sizes for you if you need! That being said, clothes here are definitely on the pricier end (shorts for $36, tops $50s, dresses from $70-120s) but the dresses are really good quality. There is a section towards the back that is clearance/sale where you can find stuff significantly marked down (from $78 down to like $30). However these are often XS or XL sizes.

Absolutely love Lilly and have been buying it for years! Unfortunately, I avoid going into this…read morestore. You're watched like a hawk from the moment you walk in and asked if you need help 1/2 a dozen times .... and not in a helpful way. I finally am writing a review as I always want to give the store the benefit to prove themselves, however it is a reoccurring theme. Do better.

First time shopping at this establishment for a dress for my son's upcoming wedding. I had ordered…read moredresses on-line but had to return/exchange. The ladies were very helpful and honest. Best shopping experience ever!!

The store has absolutely the worst customer service. Employees are just simply rude and racist. You…read morethink they would be nicer since they work on commission. Would rather online order, than shop with their employees.

Absolutely filthy store with extremely limited inventory that doesn't go above a L or size 8 in…read moremost items and staff who couldn't care less about the customers. I've been in a few times and after today (literally had to take a Benadryl from the dust and had the worst customer service experience) I will never step foot in here again. I've been a very loyal jcrew customer for most of my young adult- adult life; we're talking decades. Living all across the country and constantly traveling for work, I've just always relied on JCrew as my staple. They're everywhere, the customer service is almost always top notch- even offering to style when they see you struggling for a last minute event! One of my favorite event outfits to this day was actually put together by an awesome jcrew floor person helping me when I was too stressed to think for myself (not this location). This location has single handedly ruined my multi-decade love affair with the brand/store. Why so bad? Listed below: 1. It's absolutely filthy. The hangers literally have dust stuck to them and are sticky to the touch. It's truly disgusting and honestly concerning given the times we live in. On top of that, the store today was about 90 degrees (it's 70 outside). I don't recall this from my past visits but it just goes with the gross, unkept vibe of the entire store. Seriously- I've been to goodwills cleaner than this place. I wish that was hyperbole. 2. The inventory. They have very limited inventory. The pieces are essentially just basic casual pants, tshirts, sundresses and sweaters. Very limited business attire and none of their elevated pieces. The store is flush with xxs-m sizes. If you're lucky you'll find a L and the XL's are so rare I'm convinced they only have them if someone brings in a return. So disappointing. This does not reflect the city they're serving as the only jcrew in the area. Clearly this is a move to keep out a certain type of clientele. 3. The staff. Holy moly. Could not care less. I had returns I wanted to exchange today and did circles around this store desperately looking for something to fit my taste and my size. Very hard since I'm a 12/L -XL. No one offered me help despite there being a good number of staff buzzing about. What really pissed me off is this: I had a couple of items that I bought final sale online. Everyone knows it's an unspoken rule that if you go into the store, ask nicely and treat it like an exchange/spend a bit more than what you're returning, they'll do it for you. The person working the cashier told me they can't take back final sale. They got a 'finger wagging' from some entity. I was about to give them $60 of final sale merchandise (plus one regular return) and purchase over $300 of clothing. I shared my surprise since I had always been allowed to do that in all my time shopping with jcrew, even at this very store, and that I wasn't interested in purchasing the other items if that was going to be the case. She dug her heals in with her condescending tone as if I didn't understand the phrase final sale. Given the precedent set by these types of exchanges occurring literally for decades and how truly out of wack and unreliable jcrew sizing has become these past 2yrs I feel very taken advantage of. Now maybe jcrew really has decided to change their policy to just really hit customers hard and remove any flexibility or respect for customer loyalty during these challenging economic times. Or maybe this salesperson couldn't be bothered. Either way, this store is abysmal and has been for a while with no signs of any effort or desire to get better. Not only will I never walk into this store again but it's so bad I'm done with jcrew as a brand with this being my only option in the area.

I don't shop at Marshalls often but when I do, this is always my favorite location. For some…read morereason, we always find things we need at this location. My boys find shirts and PJs, I find house items and for a really good deal. I'm sure all locations are pretty much the same but I'm guaranteed to leave with something here.

I found everything I needed, which was only two things, food containers and a cuticle nipper. Clean…read morestore. Brightly lit. Clear signage. Large shared parking lot. Reasonable prices. Courteous staff. Recommended.