I was in Dr. Tom's Office two weeks ago. I had a procedure done and was waiting on my…read moretransportation to pick me up who never bothered to show up. I waited outside For at least thirty minuthen I went back to doctor tom's office To use their phone to try to get a ride home. Dr. Tom Spend the next two hours on the phone with the insurance company to try to get me transportation home. He was transferred multiple times and finally got a ride home for me. He waited with me outside until they showed up.And he did not leave until I had a way to go home. I don't know of any other doctor who would have done what he did But I am very grateful to have him as a doctor. He is a very compassionate doctor And I am honored to be his patient And I think anyone else would be too. Thank you Dr. Tom!

From the owner: At North Florida Pain Specialists, we believe pain relief should be personal. We take an integrated…read moreapproach to treatment that includes minimally invasive procedures, responsible medication management, and collaboration with other healthcare providers to get to the root cause of your pain. We treat a wide range of conditions, including back and neck pain, sciatica, arthritis, nerve pain, and complex regional pain syndrome (CRPS). Our goal isn’t just to mask the symptoms, but instead focus on long-term solutions that help you feel like yourself again. What sets us apart? Every patient is seen by a board-certified physician. We don’t use mid-level providers, and we prioritize fast appointment availability because we understand that no one should have to wait weeks to be seen when they’re in pain. Located in Tallahassee, we’re committed to providing compassionate, expert care with a personal touch. If you’re ready to take control of your pain, we’re here to help.

Pain management professional doctors and staff, appointments reasonably on time, next day follow up…read moreafter surgery. Good results as explained and expected.

As a female, I often feel like my symptoms are invalided and mistreated. I couldn't feel more…read morecomfortable and confident in my care. I was treated for chronic pain and new migraine symptoms. I will say they don't send virtual scribes for medication which is interesting but the office was nice and I had a 10-15 minute wait.

I have been going to this medical facility for several years and although I only saw a Dr Jones…read moreonce most of the time I see his nurse. Right now I'm seeing Kristen who's very nice but her assistant has been very very nasty to me. She acts like I work for her and it's happened more than once. She tends to think that she can lecture patients and she's very short. Disrespectful and argumentative. I find she's very unprofessional and I'm very disappointed in her. I'm fine with Kristen I would see her anytime but I cannot tolerate the rudeness with which I was treated not only this time but several times by her assistant. Someone needs to talk to her this woman has an attitude. I left there so upset and we are patients in pain and the last thing we need is some rude assistant lecturing patients. I don't even know if she is a nurse but it doesn't matter being nasty to patients is not in her job description or maybe it is. I would recommend seeing Chris and but I would not recommend her assistant who only takes my blood pressure. He's absolutely no people skills and is just a nasty person. I hope someone reads this and she changes her attitude . And since I only see Kristen and never see doctor Roland Jones I would expect better treatment. I think she forgets it I do not work for her.s,,,

I just read several very negative reviews and feel I need to give my review. I have been a patient…read moreof Dr. Jones for more than 8 years. I have had 4 procedures in an effort to reduce my sciatic crippleing pain. Through the years I have been seen monthly by 5 different ARPN's. Each had a different personality but all listened, changed medicine when needed and were very respectful. When finally none of the pain medicines were keeping my pain below 6 or 7 I saw Dr. Johnson (fantastic Dr - sorry he is gone.). He explained spinal stimulation and I had the surgery to implant the device. What a difference. My pain med. keeps my chronic pain several paintslower and I can now enjoy life so much more. I even asked Brittany to reduce my prescription. Brittany does not spend a lot of time but if I needed more explanation etc. she stayed as long as I needed her. I try to start pleasant conversations with office staff, nurses and all with whom I come in contact and I get that type response from them.

I had to see a neurologist…read more I was recommended to go to Tallahassee Neurological Clinic. I wound up calling them and spoke to Teresa who was extremely kind and set me up easily with an appointment. On the day of my appointment, I saw Dr. Estupinan. He was a real professional and he made me feel at ease. I think this visit was fruitful. If in need of a neurologist, I definitely think you should try here first. I had tried another clinic based on another recommendation and they didn't take new patients. Tallahassee Neurological Clinic was my first recommendation, too, and silly me - I simply forgot about it until the other place said no to seeing me. Oh well.

I have severe multiple sclerosis and issues with spasticity. After the baclofen pump in JAX, I come…read morehere monthly to get it refilled. The staff is splendid. I had issues with my insurance, and they still saw me. Of course, they called to follow up, and the errors I did have, they patiently waited for payment and communicated between me and my insurance. I hate that I have this disease, but I am grateful for the service Leia and Nurse Brooks offer.

My journey with toc for hip surgery began in November of 2025…read more So far I have experienced a tremendously large quantity. Of technical and tactical lack of proficiency. I've seen turkey shoots that have a greater quantity of professionalism coordination and interaction with customers. I do not know if I was the first patient assigned to this so-called coordinator. But I do know my experience with her has been horrific. Communication is terrible... I have been strung along for no reason other than a lack of job knowledge Causing Constantly pushing my surgery time back because of their lack of communication with information written in black and white. That they have possessed from the beginning. If I did not already have 3 months and a pile of insurance charges for test. I would go somewhere else. So far my experience has not been good at all.. But when you only have one or two options in the area. It pretty much narrows it down to what you can or can't do. Kind of like dealing with the IRS. Damned if you do damned if you don't. Damned either way. Maybe one day in another 7 weeks I will get a surgery date. As I mentioned before I've been dealing with this since the middle of November 2025. Today's date is March 9th. 2026. Dealing with Dr durgan staff. Has not at all been a pleasure. But as long as they're getting their money. They don't care. You know the old saying apologies for no change? Well that's called manipulation. And they manipulate very very well.

My appointment was on time and Dr. Hewitt and his staff gave quality care and attended to my needs…read moreefficiently.

Honestly speaking, this was quite a surprise for me. An urgent care for ankle sprains and injuries?…read moreOr at the very least it may as well be given their extended hours and their willingness to see you even on a Saturday. More so, I went there weeks after falling for the millionth time on the same blasted ankle. It is literally my Achilles heel. It was easier to see a specialist at this location than going to my PCP. Even more incredible is how quickly you are seen and how efficient they are! In my case, they did some exams and it was proven that I have no fractures this time around. Nevertheless given my history, I was sent to physical therapy and that's where I am now. It is a work in progress and all, but I'm happy to have gotten the attention I did at this location. I would 100% recommend and my only regret is that I did no go sooner.

First, the care is great from the PA's and doctor's, really like that part of the staff. Also, at…read morethe TOC Now location, the front desk staff is great. My issue is with the autobot that TOC uses to answer the phone. It is useless and never helpful. Trying to get a real person is a hassle. Pay attention, this is how AI will replace jobs but they don't get it. Nor does it leave a positive opinion of the facility. While the care is great, just be prepared for the AI run around if you have to call for any reason.

My GP since 2005. Best MD for family medicine. Straight shooter - congenial. Very knowledgeable.read more