I don't really have anything negative to say about this office. Staff has been very nice to me and…read moreso has the doctor. Yes, I can see why people think she is rude. But I am German and I can tell you she is not. She just doesn't sugar coat and says how it is. I rather have them tell me the brutal reality and have me look at my habits cause that's what I am here for. I have a health problem and want to solve it and not take meds forever. And you can only solve a problem when you put the work/effort in. Meds are the easy way. Necessary form time to time for sure, though I rather see them as a supplemental help I hope to cut at some point.

I originally went here in 2021 and saw Robyn. The staff in the front and the nurses in the back…read morewere decent. I have been diagnosed with Hashimotos for over 8 years and have nothing but issues. My PCP was not able to get it under control so I was sent here to hopefully see if they would be able to help me. There was only a few minute wait in the room but I could hear the physicians talking to other patients about their care. It is an older place so I am sure there isn't much insulation in there. No big deal. Robyn finally came in the room. She barely said a word to me other then to sit on the table. She felt my neck and then said "I don't even know why you're here, you are on medication. Stick with that, there is no need for you to come back." So I left. Fast forward to 2023 and my health has rapidly declined. I had tried to get in with other Endocrinologists but between time, insurance, and work it never worked out. I saw my ENT and he insisted my thyroid needs to removed and told me I have to get in with an endo to see what my next steps are. I figured let me give them another chance but with me seeing a different physician. Lateshia completely understood and was so nice in helping me get in with someone else. I am now seeing Sharon and I am very happy with her. I have only been back once, but I go back in 3 weeks, and she said she will have a full game plan for me at that time. This would have been a 1 star (if I could go negative I would) but after Lateshia's help and seeing Sharon it has now moved to 3 stars. I'm not sure I would recommend this office, but I am pleased with the help I am receiving now.

Had my first physical today and I'm already in love with the staff. It took maybe 2 weeks to become…read morea new patient and once that was situated, I was able to book an appointment the next day. The front desk staff is extremely sweet and though I'm 23 (too old to not know how to follow instructions), they made sure to go over my paperwork with me and make sure that everything was filled out correctly. My nurse ran some preliminary exams and explained which tests I'd be taking. Doctor Kathy was A M A Z I N G! She is such a pleasure to speak to. In addition to talking to me about my health, she just took a general interest in me and my personal/professional life and it was something that improved my overall experience. I'd recommend anyone to make Dr. Kathy their primary.

I'm not sure I can put into words how amazing this man and his staff are. Five stars just isn't…read moreenough for the care and compassion he has shown to our family! Home visits, emails, flexible appts, respectful of beliefs and choices, you name it he man understands it. Thank you!!!!

I was sent to Dr David powers. The first words out of his mouth were I'm never going to give you…read morepain killers. I have been treated for chronic pain since my 20's. He wrote a referral to Pain Management but no one in his office pursued it. I called united and got the approval. I called both Drs and gave it to them. The pm Dr said they needed up to 25 pages of records. They have not yet been sent. It was going to be may before they could see me and that was more than a month ago, who knows now. This Dr does not care about his patients, not at all! I have never written a bad review to anyone before but...don't go to him!!!! The staff is very nice though and the office is nice, A part of Southern Medical Group. He is not representative

I have a cardiologist at SMG which is a good doctor. I lost my PCP and wanted an internal medicine…read moredoctor. I tried 6 different doctors which 4 were taking new doctors. They all rejected me. I couldn't understand what for or is it som in my records. No one can give me a reason. I's sad that none would even consider. just a bunch of arrogant jerks.

I would like to take a moment to recognize Dr. Kristi Reese and her wonderful staff. I called the…read moreoffice last week to inquire about the latest COVID shot, and the receptionist/front desk staff was very thoughtful, enthusiastic, and eager to help. She took the time to check on the information for me and came back with the details I needed. Her willingness to assist truly stood out. I am sharing this because that level of care reflects exactly who Dr. Reese is as a physician. She is thoughtful, kind, consistent, professional, and always willing to listen. No question ever feels silly or unimportant when you ask her. She takes the time to explain things clearly and makes sure her patients feel heard, respected, and cared for. Dr. Reese does not treat her patients like a number. Every time I visit her office, I feel important and valued. Her staff creates that same welcoming and caring atmosphere. From the front desk to the medical care provided, the office is professional, compassionate, and patient-centered. I truly appreciate Dr. Reese and her team for the excellent care they provide. I highly recommend Dr. Reese to anyone looking for a doctor who is knowledgeable, caring, professional, and genuinely committed to her patients. VOR - 7/8/2026

As a marketing practitioner I have to admire the single-minded focus of Capital Health to their…read morebottom line. As the preferred vendor of Aetna in Central Jersey, when one of their docs prescribes a test, their CRM system immediately springs into action calling you within 24 hours to lock in an appointment at one of their facilities. Naturally, if you have a question on coverage or billing, their alacrity at providing a timely answer on your schedule is far south of enthusiastic actually akin to pulling teeth. All to say that it pays to shop around at independent facilities as CH is ALWAYS the high cost provider and you are certainly not locked into their ecosystem unless you want to be. It's not that I like what they do but I still have to cede begrudging admiration for the transparency of their greed. Five stars.

I'd like to edit this review to say that the Dr. Paul Hartsfield called me himself on a Saturday…read moreafternoon to resolve the problem. We talked about what went wrong on Friday at his office. I am very grateful for him calling me directly and helping me to solve the issue. Dr. Paul Hartsfield in Tallahassee Florida, and his nurses, are completely negligent. They've left me without meds 2 weekends in a row. I have Covid. I'm gonna have to go back to the hospital b/c of violent coughing.

I really like Dr. Hartsfield but his staff seems to be incapable of correctly relaying messages to…read morehim or even replying to me at all. They've all been very cordial but I feel like if I'm not in the office I don't exist. I've been a patient for 2 years and all was fine until I developed some medical issues. So, I've had to switch to a new doctor.

This man is a fantastic doctor whom I thoroughly trust with my health care. His specialty is…read moregeriatrics (and I like that since I'm over 30. Well, 40. Maybe another decade or so)!

It took me years to find a general practitioner I could trust after my horrible experiences with my…read morelast G.P. After some urging from my Gyn and a referral, I met Dr. Wallace. Being gun-shy, it took a while to trust him, but he has proven to be an absolute gem. He listens to his patients (both I and my mate see him) -takes your concerns into consideration, does not treat you as if you are a body part or an idiot, and makes you part of the treatment team. He is calm and has a good sense of humor and a great bedside manner. He is good about offering options for treatment up front, and he shows his concern for his patients. I have never had a problem getting an appointment right away if I am acutely ill. Staff are very helpful. The medical assistant staff are wonderful to deal with and are very compassionate.

Dr. Whitney was very fantastic and detailed while assessing my issues. He listened very throughly…read moreand explained a plan of action to take in figuribg out my medical issues. His bed side manners we some of the best I have ever experienced. He did not talk down to me, but was very kind, considerate and understanding of our concerns answering all our questions. You could tell this is the work he was led to do.

This office has many bad reviews. My own experience with them was entirely negative. I called on a…read moreFriday to cancel a Monday appointment and because they DO NOT PICK UP THEIR MESSAGES, they charged me for canceling my appointment as though I had called too late for them to "fill my slot," as they put it. It was clear from speaking with their office manager that they don't care about patients but only about filling "slots" to get money. They don't work on Fridays, so they counted my call to them as late. They have the option of picking up messages on Fridays but they don't. If they cared about patients, they would have compassionate office practices. Most of their reviews tetify that in instance after instance, they just don't care about their patients. I do not consider them a welcome addition to Tallahassee.

I see a few reviews that only mention an office staff member not doing something with regards to…read moreprescriptions and I wanted to mention that prescriptions are refilled in several ways: You contact the pharmacist for a refill, you log onto the patient portal and submit a refill request, or you ask Dr. Smith to submit the refill while you are there in the office. I never had any issues with any of these three methods. I've been with Dr. Smith for twenty years, as has my daughter. She's always done the right thing, with thoughtful consideration of requests, a thorough knowledge of everyday healthcare issues and a concerted effort to learn more about healthcare issues that are less common. This has led to spot-on referrals to specialists as necessary. I could not begin to say enough about how delightful and wonderful Dr. Victoria Smith is as a doctor and much of her staff is pretty good as well. She does have healthcare students do their internships with her on occasion - so far, they've all been nice. As for the office staff - I, personally, have never had any issues with them. I have heard from my daughter that she doesn't always get the questions answered that she asks when she calls, but when I have her send the questions through the portal - she does get the results she wants. I'm not sure the turnover of secretaries there, so it may be the person who answered the phone when the review here was left (or when my daughter called) is not the same person anymore. I do know that judging Dr. Victoria Smith's practice based on one experience with a secretary is not a reflection of the overall experience I've had there for two decades. Also, any doctor won't know your experience with the secretary if you don't tell them. I know her well enough to know she'd have totally straightened out any situation that would impact the healthcare of her patients. She's got a huge heart.

I've never had any issues with Dr. Smith's office. When my family and I first moved to Tallahassee…read morefrom South Florida it was important for me to find an office that would help him manage my husband's diabetes and neuropathy pain. I wanted an office that would refill all of his medications including his gabapentin without having to send him to a specialist every 3 months for pain management medication. Her office has been extremely helpful and accommodating with helping his condition.