I wanted to update my original review. After I shared my concerns, Lupe reached out, took…read moreaccountability, and offered to send cleaners back to make things right. By that point, my wife and I had already cleaned the areas ourselves, so we no longer needed the re-cleaning service. Lupe was understanding and provided us with a partial refund, which we appreciated. I do appreciate the owner taking responsibility, listening to our concerns, and making an effort to resolve the situation. Her willingness to work with us and provide a partial refund was appreciated.

They did really fantastic work, wow! Our home looks like new again! We would highly recommend them.read more

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

I worked with Kiran and she's wonderful! She responds quickly and she's so kind and easy to work…read morewith! She was able to get a team in for me the next day:) Her team of 3 were amazing, they were friendly, professional and hardworking, they did an excellent job on a move in cleaning and I would highly recommend Got It Maid! Great price and service!

Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

Gladis and her team did an incredible job cleaning my house!! They arrived on time and with all of…read morethe necessary equipment. My house was embarrassingly messy , we hadn't been able to get it properly cleaned In months, and with busy jobs and 2 young kids it had definitely gotten pretty bad. I tried to do as much as I could to pick up things before they came so they could clean properly, but even then, it was a lot of mess to work through. They did not cut any corners regardless! They did such a detailed cleaning , the amount of dust they were able to get out from under, behind, and on top of furniture, ceiling fans, etc was shocking. I will be sticking with them from now on. Highly recommend!

Highly recommend this business. They arrived on time with all the necessary equipment for the…read morework. Thank you Elma and Esperanza for your fabulous work with cleaning the house. I was impressed with the results. The kitchen and bath look great. You are so details and are awesome with what you do. I would totally ask for you guys again next time. Much appreciated your hard work today!

As a veteran, full-time college student, and single father to a three-year-old daughter, keeping a…read moreconsistently clean and organized home is a real challenge. Jazmin's Cleaning Service went well beyond a standard cleaning and made a noticeable difference in both the look and the feel of my apartment. Jazmin and her team brought a level of attention to detail that I can only describe as military-grade. Every surface, corner, and often-overlooked area was handled with care and precision. What stood out even more was the thoughtful "woman's touch" they added. The space didn't just look clean--it looked more put-together and professional. They also took the extra step of rearranging my daughter's toys, playhouses, and bathroom toys into a neat, inviting setup. Coming home to that small, thoughtful gesture meant a lot. It showed they weren't just cleaning a house; they were paying attention to the people who live in it. I highly recommend Jazmin's Cleaning Service to anyone who wants more than a basic clean--especially busy parents, students, or anyone who values reliability and genuine care. I'll be using them again and wouldn't hesitate to recommend them to others.

I've used Jazmin's Cleaning Services twice and was super happy with both the price point as well as…read morethe level of service! I've used Jazmin's services for both my current lodging to clean the restroom and to fully clean a separate condo. Jazmin and her team were super helpful beforehand - being able to give me a pretty good estimate for the service and asking the appropriate questions to have the best idea for how to approach the project all through text. For the bathroom clean, Jazmin came with one of her employees and was able to finish in a couple hours. She brought all of her equipment, and they were super efficient. I was able to tour and check out the work. For the condo clean, Jazmin came with a team of 3 additional employees as it required a carpet clean as well as cleaning two bathrooms, two bedrooms and the kitchen/living room. Jazmin finished under the estimated time she gave and charged me a little less since the work wasn't as extensive as needed. I also appreciated that Jazmin was super helpful in answering a question after the cleaning was done as well. All-around, Jazmin was great and felt she hit the sweet spot of wonderful service and a really competitive price point. Would totally use Jazmin's Cleaning Services again!

Mayra is AMAZING!!! We just bought a condo that was in rough shape and she and her crew helped…read moreclean it up once we got everything painted. Check out my before pics of the shower!!! I tried cleaning that stain out of the shower with cling bleach, bartenders keeper and even tried a reddit hack that failed and couldn't do anything to get that stain out. Then Mayra comes in and works WONDERS!!!! She was very flexible on what needed cleaning and just so nice. I highly recommend!!!

Mayra was super responsive and was able to clean our new home for us on a days notice. She is very…read moremeticulous, responsive and on time. Highly recommend!

The cleaning was incredibly thorough and detailed. I gave this as a gift to my mom, who is very…read morepicky when it comes to cleaning, and she absolutely loved it! When I went to her house after, I could immediately see the difference. They did an amazing job. I highly recommend this company

Honestly, I couldn't be happier with the service! Being a first-time mom, I needed some extra help…read morearound the house. This was my first time using a cleaning company, and the results blew me away. Katty and Leidy were amazing! They were incredibly helpful throughout the booking process and even checked in while the team was cleaning to make sure I was happy with everything. The crew arrived on time, was super friendly, and did a fantastic job. Thank you so much! Highly recommend!

This was my first time booking a deep cleaning for a house with a cleaning service and they did not…read moredisappoint! Bryan was super great helping with scheduling and making sure those specific areas were focused on. Elsa and Reina were so kind and professional - it was a lot of work and they did not disappoint! I would definitely recommend this business

They showed up on time and did a great job. I would definitely recommend Brenda for house cleaning.read more

Excellent cleaning, communication and service! They were flexible with my move out schedule which…read morewas very tight and I had exactly 1 day available for all move out jobs to be performed. They brought their own cleaning supplies and even found several items I had accidentally left behind.

The team did a great job cleaning our home. Everything looked fresh and clean, especially the…read morekitchen and bathrooms. They were friendly, professional, and showed up on time. It's hard to find reliable cleaners these days, so we were really happy with the service. We'll definitely use them again.

I used Brenda's Cleaning Service OC for a deep clean of my one-bedroom apartment and they did an…read moreAMAZING job! Brenda came with a partner and they were both incredibly kind, quick, thorough, and easy to communicate with from the start. They got into all the things you don't normally clean on a regular basis--fans, vents, grout, etc.--and even managed to remove a stubborn rust/grout stain at the bottom of my bathtub that I've never been able to get out myself. My entire apartment was seriously spick-and-span when they were done! I will absolutely be using them again and recommending them to everyone I know. So happy I found them!

Fast response and kind. My clean out is urgent today no openings. But will definitely save their…read morenumber