The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

We novices come to a hardware store for the knowledge and experience of the staff. Working with Jay…read morehas been a real pleasure because he knows his stuff.

This is a great store and the staff is so friendly. They seem to have about everything you need.read more

My husband and I are new to the area and Michigan. We found Greg via Google, read the reviews and…read morescheduled our carpet cleaning for our home. We just purchased and needed help with getting the carpets cleaned to look like new as there were many stains. I will never use anyone else except Fenton Carpet Cleaning. Stellar service, exceptional work, professional, quick, honest and great customer service. Greg is such a nice person, has so much experience and is extremely knowledgeable. He uses the best products, he's thorough, and quick. Our carpets literally look like we just purchased them, brank new! I am so happy to have found him! He is a wealth of information and treats you like family. We are thrilled with the results. Cheryl and Jeff W.

Had Greg from Fenton Carpet Cleaning out to clean our living room, dining room, hallway, and…read morebedroom. He did not disappoint! He did a excellent job starting with putting corner protectors on all the corners to prevent damage from the hoses. He took extra care to pretreat all areas and then did a great job cleaning each area. The chemicals he uses are benign and he takes extra care to use a neutralizing rinse as his final step. If you want your carpet cleaned and a reasonable price, call Fenton Carpet Cleaning!

Where "shabby chic" meets "french country" with a dash of bohemian charm thrown in for good…read moremeasure. This is an incredibly cute shop with so much to see, housed in what once was a stately old home whose charm is still apparent as soon as you walk through the door. Interested in clothing and accessories? Check. Love the "shabby chic" look? Check. Hoping to pick up a piece of whimsical home decor? Check. Looking for vintage finds? Check. This quaint, two-story home decor shop seems to hit a home run in many areas. The only real faults I found were with the prices on things like clothing and jewelry (especially the clothing). I don't want to be critical, but the clothes in their "Ragg's Boutique" were pretty basic numbers from a bunch of no-name designers at inflated prices. I mean, $160 for a plain tunic? Come on. This isn't New York or Chicago, it's Holly. I know these types of shops have a high overhead and all, but the prices were a bit out of touch. How many people are willing to spend $160 on something that they can easily pick up for a fraction of the price somewhere else? Also, I thought most of the clothes were kind of "matronly" (sorry) or too nondescript for my taste. I found the bulk of it to be second-rate designs at first-rate prices. It just wasn't my cup of tea, but it might be someone else's. It just seemed mildly pretentious to me. As for the rest of the store, there was a lot to see, including on the second story, which is very cramped and narrow, so not too many people can comfortable shop up there at one time- just saying. If you turn around too fast, you risk knocking something over. I know, I did just that! It was incredibly crowded up there, with vintage finds peeking out at me at every turn. It might be a bit too crowded, in fact. The walkway is tight and the old wooden flooring uneven, so take note. Despite the tight squeeze, I found plenty of "shabby chic" style decor, which I just so happen to love, from vintage signage and antique doorknobs rescued from old homes to painted tiles and upcycled windows from 19th century buildings and more. Some of it was surprisingly well-priced, while other pieces were in the higher-end range. No doubt because they were from different shop vendors (Pigeon in the Parlour houses several individual vendors), which probably accounts for the wide ranges in pricing. Some of the more traditional line of home decor accents were very reasonably priced, including candles, soaps, wall art, knick knacks, dishes, etc. I especially loved a line of metal dragonfly hooks and some cute resin bunny statues. We picked up some candles and soaps, but I left without that dragonfly hook and now I regret it. Since chalk painting is all the rage right now, I found a fairly large line of reasonably-priced chalk paints and a new "salt wash" mix, including some small starter kits. My husband and I both do a lot of DIY projects, so we were interested and took a gander at what they had in stock. The lady waiting on us told us that we can order from them, even if we aren't in the store, since we don't live in Holly. That was nice, I thought. She talked up this new "salt wash" additive and showed us how it worked with paints and gave us a brochure to read up on it. I have to admit, it looked intriguing, so I think we might order that sometime soon. As for the customer service, it veered between good and slightly odd. I noticed one of the employees following other people (not me) around the store in an annoying, clingy fashion. I couldn't tell if she was worried they were shoplifters or if she was just heavily invested in making a sale. Who knows? Nonetheless, the lady that waited on me seemed pleasant and knowledgeable, if not overtly friendly. Like I said, this store has a lot of interesting pieces and the unique character of the building only enhances the shopping experience. I even signed up for email list for customers to receive updates on products and sales.

My Sister and I found a gorgeous table and chairs that we fell in love with! When we went to…read morepurchase it she only had two chairs and we wanted four, and delivery would not be till February but she rents the upper floor to another owner and Sue took the time to find four chairs that matched and although she missed out on the sale for the four chairs which we felt BAD about her response was " I want you to get what you want" That is TRUE CUSTOMER SERVICE!! This store is a MUST on your list when visiting Holly. The shop has a lot of unique items and the sales crew are very helpful and friendly. We will definitely be back!!

Got carpet cleaning done with them. Staff was very kind and they have reasonable pricing. I am a…read moreno shoes household. I appreciate that they wore booties. My biggest pet peeve is when people (maintenance, plumbers, etc.) put on booties, then go outside to get something and come back in with the same pair, or reuse booties they used at other homes. I was at first worried, but they redid any spots they might have stepped on without me even asking and worked their way out of the house to limit stepping in spots they already did, which tells me they are attentive and actually serious about cleaning!

Office and carpet techs extremely professional and knowledgeable. Would use them in the future.read more