Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

BUYER BEWARE!!!!!!!!! We have had the most frustrating…read moreexperience with the ordering of our tile. We picked out a tile and told there was enough in stock. Then we were told there wasn't. (Very weak communication between inventory and showroom departments). Back to showroom to choose another tile. Sure enough, same issue. We finally placed a new order and told it would take a month for it to come in from overseas. Waited and shipment came in and they were short one box. Now we are told they don't know when or where they can get the missing box. In the meantime our tile man is working on the same project with another tile that is being paired up with. We may have to redo the whole project. So frustrating! Our tile man told us that ever since the original owner sold to big corportation it has really gone downhill. Has had problems with other jobs too. Wish he never would have told us about this very incompetent establishment. Go somewhere else and save yourself a lot of GRIEF

Somehow everyone in this store thinks they are better than you. I'm a contractor specializing in…read morebathrooms and kitchens and I tend not to recommend this place to my customers. I have had consistent unpleasant interactions at the service desk (mostly being talked down to). Just go a mile down the street to the tile shoppe.

We engaged Robert to install the backsplash in our new kitchen. He did a great job! He arrived on…read moretime and cleaned up when he was done. We couldn't be happier.

From the owner: Specializing in custom tile installation for new construction, commercial jobs, and remodelsread more

Too expensive. All they care about is profit. Low quality products as well. Staff is not…read moreknowledgeable either poor customer service

Ciot sold me porcelain countertops and then delivered a different countertop than what I ordered…read moreand paid for...in full. When confronted with the issue, they sent out an apoplectic company representative to my house who complained many times about having to drive to our house to look at the countertops. Her biggest concern was the drive and time spent, not the fact that we spent $17,000 on white with blue countertops and received cream with brown countertops. After four weeks of refusing to address our issue, they have stopped communicating and have offered nothing. Nothing. No response. My research has indicated that countertop fabricators do not like using Ciot because they are known for not resolving mistakes.

I hired Zach to repair the tile and grout in my bathroom. Zach and his team did an excellent job…read more Everything was explained to me including the cost. Would highly recommend.

I hired Construction Buddies to turn a closet into a master bathroom and could not be happier with…read morethe quality and service we received. Our home is older so we ran into quite a few snags along the way but they were great at working with us to make sure everything met our expectations. The owner is extremely kind and went the extra mile for us. We appreciate the work Zach and his team did for us and are already hiring him for more work at our house. Would highly recommend.

Great selection of high end finishes and fixtures, custom furniture and building materials. I visit…read moreoften when shopping with clients! Sarah, The Lux Group

Amazing spot for seeing what's possible for your remodeling or new construction job. Could spend…read moreall day here-like a field trip. Expensive.

This store must not need new customers! Two women were sitting at a desk where we entered... No…read moreproper greeting. My husband and I walked through the showroom and not once did anyone approach us. Taking our business to someone who cares and values customers! Had to give a star to complete this review. They don't deserve any stars!

6/14/22 - 4:20 pm I…read morecalled this store for referral information. I purchased six Kohler shower tiles and am having an issue with the quality of the spray. They have lifetime warranties. The Kohler shower tile is an intricate mechanism requiring a plumber who knows how they work (set screws go in to release, not out, etc.). A plumber with no understanding can damage the unit. I spoke with a woman who was not helpful to provide a referral to a Kohler-expert plumber because I didn't not purchase the items from their store - which did not exist when I purchased these items. She went on to clarify the exclusive nature of their plumbing list. She also attempted to explain the nuance of how they represent / don't represent the national Kohler brand. This type of and attitude toward customer service puts companies out of of business slowly but surely over time.

My wife and I went to all the tile shops in the metro Detroit area and non of them had the unique…read morevariety Cercan provides. Not to mention how helpful and awesome Elizbeth is, can't say enough but truly grateful for her help and honest advice on all our questions.

A unique and lovely tile showroom. They don't tout the trendy, instead they offer timeless types…read moreof tile and stone. Elizabeth is very helpful.

We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

Jonatan and his team are amazing, truly. This is the second time in a year I've hired them. The…read morefirst time was to paint our entire home, this time was to remodel our basement. Every last detail was taken care of, they went above and beyond to do things that weren't even asked of them. They put a ton of care into the job like it was their own home. Couldn't recommend them enough. 10/10 - Professional, on time, super friendly. Look no further for any home project

Jonatan and his team are amazing! Fairly priced, they work hard and do a greats job. Arrive every…read moremorning on time, and clean up each night and when the project is done. Used Elegance to paint my interior estate last year and they just did the entire outside, including pool area pergola staining. Everything looks amazing!