This boutique home decor store impresses time after time! Their selections are diverse and unique…read moreand their customer service is on point. I purchased a mirror that was too large to fit into my car and one of the employees carried it to my home in her own car, without batting an eyelash. Thanks Holly! Looking forward to their new location in Strawberry Hill!!!

This place is AMAZING! Beautiful items for sale and the staff is extremely helpful. They even have…read moretheir own custom scented candle that smells lovely. This place is definitely one of a kind. I recommend you check it out.

After visiting seven different furniture stores while shopping for a complete dining room set,…read moreBallard Designs was by far our best experience. From the moment we walked in, the entire team struck the perfect balance of being attentive without being pushy. They were available whenever we had questions but also gave us the space to browse, compare options, and think through our decision. Holly was our sales associate, and she was outstanding. She has an incredible eye for design and wasn't afraid to give her honest professional opinion instead of simply agreeing with everything we said to make a sale. We genuinely appreciated her knowledge and guidance,it made us feel confident in our decision. Charles, the manager, was also wonderful. He stepped in to help with our purchase, made the checkout process smooth, and was incredibly supportive of Holly throughout the transaction. Scotty loaded our chairs into the car for us to take home the same day, and he absolutely made our day. He had us laughing the entire time and was such a pleasure to interact with. Excellent customer service from beginning to end. It's rare to find a team where every single person contributes to such a positive experience. We highly recommend Ballard Designs in SouthPark and will definitely be back!

I stumbled across this wonderful experience by happenstance! I think I spent about an hour in here…read moreperusing the spectacular selection. My best friend (a diehard PB fan) may have been swayed! LOL The customer service was spectacular. Most went over and beyond to help. So sorry I did not get names, but thank you for all of the help, the willingness to answer my questions, and assist during a particularly busy time. The prices are on par with the quality. In fact, I found that the quality, which is VERY comparable to PB, price savings were exceeded. You CAN absolutely have QUALITY and not pay an astronomical amount. The selection of home decor was right up my alley and I will definitely make a stop next time I am in the area.

Morgan was extremely helpful. She was willing to jump on top of the large shelves to bring down the…read morevery large pots. She answered all our questions with a smile. She made it a great experience!

I wanted to share with you the incredible customer service I received from Sabrina and Lourdes on…read moreSat the 18th of January 2025. Sabrina greeted me when I entered the store and immediately had solutions for my returns and new purchases. I had placed an online order an hour earlier as I left the Independence Blvd Store that morning hoping to snag a clearance item. As I was directed to the section of the store for the patio cushions, I was going to return and purchase matching cushions, as the Pineville store definitely had more inventory! Again, Sabrina was training a new cashier and was so helpful to both of us as we navigated the process to get me out of there. In addition, Lourdes helped to expedite and bring the item that I ordered online to me, which was so generous! Both of these team members went above and beyond in customer service for me today and I wanted the district manager and the store manager to please recognize both of them and let them know that I'm telling everyone to shop at the Pineville store, even though I live Uptown. Thank you so much Sabrina and Lourdes for making my day and my interaction with you both so easy and enjoyable.

Newest location hidden away on providence road near The Loft and The Crust Pizza. I personally…read morelove their sister stores HomeGoods, TJMAXX and, Marshall's a WHOLE lot more. With HomeSense you get opportunities to buy chandeliers. Just enough of parking but I don't think they will need more. I'm hoping they will bring another TJMaxx in the area.

This store is similar to the Home Goods store and I was told this store also supplys Home Goods…read more. I didn't find what I was looking for in the Home Goods store and was told to try this store instead.. I was able to find 6 matching outdoor chair cushions. I found prices mostly reasonable and a good selection of home furnishing products. The staff was friendly. The store bright and clean.

This place has everything. All the signs in the world about family, love, being in the south,…read morechildren you name it. Everything here is basically handmade or painted, so it's unique and you won't walk into your neighbors house and find the same setup as the chain retail furniture places. I wasn't sure if I could haggle so I just found something sighing my price range. This place is so cozy it's like each section is a part of your home and you could totally see every single piece in your House. That's amazing. I've lived two minutes a way for 13 years and never took to patronizing the shops on Main more than once. Mainly because I assumed it was out of my price range. But guess what...it isn't and you get what you pay for. And quality costs and here I wouldn't mind. Definitely will return for more goodies. Oh and the sales lady was nice and inviting and very help

I fell in love with a couple pieces of furniture at Madison's, yet I was disappointed by the…read morecustomer service. I walked around in the store today, and not a single person greeted me. There were a couple of ladies circled in the back of the store engaged in conversation. Aside from this intimate circle, no one else was in the store. Also, it is a small store, so you absolutely can see when someone comes in. The cold shoulder led me to leave the store, and visit Kiki's Kottage (which is only a few doors down) where I was promptly and warmly greeted. Kiki's has beautiful pieces, and I purchased a gorgeous buffet there. I had a stellar customer service experience from start to finish at Kiki's. I was prepared to purchase items at Madison's, but too bad no one cared to acknowledge me as a customer whatsoever.

Absolutely Magical. I went the week before Thanksgiving and it was a Winter Wonderland right in…read morePineville. When a store makes you smile when you open the door and the owner greets you with a giant smile plus it's busy- you have hit a Gem. What a beautiful curated small business shop. I am kicking myself for not going sooner. So many things to decorate with and lots of gift items too. Nothing I saw was overpriced. I bought some great gifts for under $10. I'm so happy I found this spot. Please go visit asap.

Unbelievable collection of curated decor and gift items! The price points are all so reasonable…read moretoo. Tom Underwood's eye for design is spectacular, and the team is so friendly!

This shop has it all! Many choices of gifts, home accessories, furniture, pillows and even a…read moreselection of plants! The ladies are very nice when you go in. I enjoy shopping here!

Fantastic customer service! Everyone is super friendly And so helpful. Whitney always goes above…read moreand beyond... One of my favorite places to shop in town!

What's not to like about a Home Goods? Neat selection of stuff for your home ... knickknacks,…read morepictures, pillows, limited tables and storage ... and just a host of things. Located in a nice strip mall on Fairview, this place has restaurants, pet stores, an H&R Block outlet, a tennis shop, a hair salon, a French bakery, and other commercial businesses besides Home Goods. Nice place, nice Home Goods ... try it.

I really want to like this location because they have such good stuff but I never can't get…read morecomfortable as it's so small and cramped. I wish they build it out or find another location in the area with more space where you aren't on top of each other.