I stopped in on a rainy Tuesday afternoon looking for a small audio component cabinet. I cruised…read morearound the showroom floor which is quite large. In the rear of the store unloading a truck was a gentleman who asked if he could help. I showed him a photo of what I was looking for and he assisted in my search. Unfortunately there was nothing that matched. He introduced himself as Sean, a partner/owner and we talked about both being from Charlotte and how it's changed so much. He gave me some suggestions for other stores to check so that was very helpful. If you are looking for furniture, I would highly recommend you check this place out. They have a massive amount of floor space and a wide selection with excellent price points.

Large selection but the employees are oddly unfriendly. I've never been to a store like this …read more There were lots of people working the older lady at the front looks up "have you been here before" I said yes. She put her head down and kept working. I was there 2 days ago for a $1000 purchase with a friend. Less than a week later here I am bringing someone else to your store.....you're welcome! Here's how they operate lots of tape measures laying around for you to figure things out yourself. You just come in pick out your stuff, and do not disturb the employees until you're ready to pay.... Sounds great right.... They have a nice selection but the service really sucks..

Having visited IKEA locations in Ireland and Sweden, I've seen how they take the concept so…read moreseriously over there--it's an entire cultural experience. Here, we tend to treat it more like a giant showroom with free babysitting and a cafeteria, but the value is still hard to beat. I had a great run during my most recent trip. The deals were everywhere! I picked up a summer-weight duvet along with a new cover and shams to refresh the bedroom. I also found a stunning set of gold-toned serving flatware -- they have that sleek, high-end look without the boutique price tag. A few highlights and "hiccups" from this visit: The Food & Drink:I tried the fish balls with mashed potatoes for lunch, and they were actually pretty tasty. I also noticed an older gentleman sitting completely alone, casually drinking glasses of what appeared to be wine. Many IKEA locations with a restaurant license do serve beer and wine, and honestly, he had the right idea. Of course, I couldn't leave without hitting the food market for those specific cookies and foreign candies you just can't find anywhere else. The Atmosphere: At one point, navigating the floor felt a bit like an escape room. While the staff seems nice enough, they aren't exactly eager to help--you really have to run them down to get an answer. The Warehouse:I'm honestly not a fan of the self-service furniture selection policy. The whole warehouse environment is pretty intimidating when you're trying to track down boxes. The Strategy:Since I'm lucky enough to live only 25 minutes away I've realized I need to stop coming here like it's a once-in-a-lifetime pilgrimage. If I visited more often, I probably wouldn't feel the need to drop $200 every time! Overall, it's a solid four-star experience for the unique finds and the reliable "Swedish-lite" atmosphere, even if you have to do some of the heavy lifting yourself.

I love going to Ikea but this time the experience was a bit overwhelming. I waited forever to…read morereturn something and it's a bit confusing and not straightforward on the virtual line versus an actual line. I was really the next in line for a long time and it took forever and then I couldn't even return the item as they change their policy with out my notice on plants. Also for checking out after purchasing stuff the line was so long and it was very confusing. They didn't have any of the self checkouts open. I finally got to the front of the line and the cashier went away on a break so I had to wait longer. I felt like there's a lot of workers but they were just not on the cashier so it was just a slow process.

Not the top quality furniture we were lead to believe.. The so called Design Consultant Michele…read moreLyden is NOT as knowledgeable as she thinks. She said their furniture comes from North Carolina, wrong it is delivered from a warehouse in North Carolina. The $7100 bedroom set we purchased has a big sticker on the back stating Made in Vietnam! The reason it took so long to build is it care on a boat shipped from Vietnam. Ordered on 9/16/2023 and delivered on 12/23/2023 and one of the dressers was missing as the forgot to order it at the same time. Received missing dresser 1/2/2024 and the drawer would not close as it should, had to call send a video to customer care to verify concern and then they would send a repair technician, 1/13/2024 technician came and said the drawer slide was bent and have to order new ones. 2/1/2024 the technician came and installed the new slides and could not resolve the issue and determined the dresser was not properly put together and would have them order another dresser. 4/20/2024 new dresser delivered top drawers did not close properly on this one. Bassett sent technician out again on 5/29/2024 and determined the drawers were not square and ordered 2 new drawers. So 7/18/2024 the technician came with the 2 new drawer and installed them and adjusted for proper fit. Finally 7 months and 17 days after we received our new bedroom set it is complete. So short story Do NOT by anything from Bassett furniture !!! RUN, RUN, Run AWAY fast as you can.

Marty gives wonderful design advice and service. He has helped with several projects for my home…read more Great customer follow-up and delivered on time!

Do not shop there !! They sold me dangerous defective furniture, and will not replace it.read more

Margaret was fantastic! Great sells lady! She gave me enough space to THINK without being my…read moreshadow! She was extremely knowledgeable and gave me great suggestions! Great prices!

What's not to like about a Home Goods? Neat selection of stuff for your home ... knickknacks,…read morepictures, pillows, limited tables and storage ... and just a host of things. Located in a nice strip mall on Fairview, this place has restaurants, pet stores, an H&R Block outlet, a tennis shop, a hair salon, a French bakery, and other commercial businesses besides Home Goods. Nice place, nice Home Goods ... try it.

I really want to like this location because they have such good stuff but I never can't get…read morecomfortable as it's so small and cramped. I wish they build it out or find another location in the area with more space where you aren't on top of each other.

If you are in the market for unfinished furniture this is the place to go. The prices are very…read morereasonable and the people who work there are extremely knowledgeable and friendly!!

My husband and I were excited to buy furniture from here. As soon as we walked in, *crickets*…read more 3 women working and not a single one acknowledged or even had the decency to say hello... and they weren't busy at all if I must say... just watching and judging. Please support who supports you. 100% do not recommend + their prices are ridiculous for something that's unfinished.

The owners were friendly and very helpful. They have contracts with only a few furniture companies…read moreand seem to be a reseller. If you are not seeking designer pieces and looking only for functional pieces at a reasonable price it's worth checking out. They do not have a delivery service but have names & phone numbers you can contact.

After shopping at 7 different furniture stores in Pineville and even returning an order from…read moreWayfair, we discovered iDeal Furniture right here in Rock Hill!!! They had exactly what we wanted, at a very reasonable price and they were very friendly and helpful!! Julie, her husband and son are great to deal with! They loaded the set into our SUV and we were done in less than an hour! Next time we shop for any furniture we will go there FIRST!!! Thanks Again for such a great price and service!

My husband and I decided to buy a new refrigerator before Thanksgiving. We went on Sunday 11/13 and…read morelooked around to see what we can find. They had a lot of selections to choose from. I fell in love with the Samsung Bespoke 4-door refrigerator. After inspecting the refrigerator for damages I felt comfortable purchasing it. It had a couple of dings on each side which I was completely cool with because no one would see them. JT gave us a great deal on the refrigerator. JT advised us that they will call us on Tuesday to set up delivery for Wednesday. I guess the first inclination of a problem is when I didn't get a call on Tuesday. I called JT on Wednesday morning to see what time my delivery would arrive. He advises me that they are still working on a schedule and he will call me later. About mid-day still no call. I called JT yet again and asked what time my delivery would arrive as I had some running to do. He advised me to do what I had to the drivers would call me when they are on their way. Well, the call NEVER came! My husband called on Thursday to find out what was going on. He was advised that the driver hurt himself and was at the emergency room so they were trying to get help from other stores to assist them with the deliveries. We advised that our refrigerator would be delivered towards the end of the day. Nope...never happened!! Towards the end of Thursday, my husband was informed that the helpers quit and that we would not get our refrigerator till Friday morning. Friday morning came and went. The drivers got to my house around 4 pm to deliver my refrigerator. As they were taking measurements I asked if I could see my refrigerator. The delivery guys were very friendly and had no problem showing me the refrigerator. As I am looking at the refrigerator I notice more than a couple of dings on each side. I am now looking at long scrapes on the bottom, the refrigerator door dinged and damaged, draws scraping as they are being pulled out, and the back of the refrigerator is completely indented in two areas. I advised the guys I am not happy and do not want the refrigerator. I called the store and spoke with JT. JT was insistent that there was no damage. I asked to speak to the manager. Ernest gets on the and I start telling him about the damage. We didn't hit it off very well as he rebutted that the damage was already there. I know it wasn't. He wasn't even in the store when we bought the unit..and I took pictures of the whole refrigerator. Pictures were taken in the excitement of the option to change the panels. Needless to say, I was pissed that he had the gall to tell me I was lying about the damage. I told Ernest that I was sending back the unit to the store. He advised me that he had another unit however he couldn't have it delivered until Sunday. I told Ernest that my husband and I would come in on Saturday to see what our options are and wanted it delivered on Saturday. As I walk into the store Ernest was helping another customer...however he did acknowledge our presence and advised that JT would help us. So the original refrigerator I picked out and sent back was 29 cu ft sitting right in the front of the store. JT was trying to convince my husband and me that the 23 cu was the same size as the one we sent back. I refused the first option of the Bespoke he gave us. It was more dinged up and it was way smaller. I walked around the store for a few with anxious feelings. I need a refrigerator and needed it asap as I had family coming in from out of town. As my husband and I went back over to the refrigerator we sent back to take an inside measurement I pulled Ernest over to go over the new damage. As I showed him all the damages..he admitted that they were not there when we purchased the refrigerator. So now we are hunting to find a 29 cu ft refrigerator. We came across another Bespoke refrigerator with a tablet in the door. JT had shown it to us the first time we were in the store. We decided to take that refrigerator however it didn't have all the panels on it just the one with the tablet. Ernest agreed to put panels on the refrigerator so we agreed to take it. He did tell us that he only had 3 white panels and one blue. I was ok with that. He advised us that he can't have it delivered till Sunday. I told him that the trust is gone and I needed my refrigerator asap. Ernest promised that if he couldn't find anyone to deliver it to us he would deliver it himself by noon. So I took another chance. Ernest and one of his employees were at my front door by 11 am with my refrigerator. They delivered and installed it. I was so happy. I must say Ernest kept his word which is really important to us. We are repeat customers..and will continue to shop there since Ernest made a bad situation better.

Glad I went to American Freight. Got a great refrigerator. Alex's Check out was quick…read moreand easy. Loaded my truck and zoom. Well carefully zoom anyhow. Appliance works perfectly.