NICE people! Dr Pangburn and team made me feel very welcome and comfortable on my initial…read moreconsultation today. He sat me down and really listened to me share my past dental history and then took his time looking at my challenging case. Ultimately he is referring me for an Orthodontic consult, but I will be back to him for everything else. I may just get past my fear of dentists yet.

Shout out to the dental assistants at Dr. Pangburn's office. They are the ones doing the heavy…read morelifting around this place. Dr. Pangburn is a no nonsense dentist, that says what he needs to in the least amount of words, then he's gone like a phantom. I was referred here by my mom, who likes to go to the oldest dentists available. For some reason she's proud to say that she's retired at least 7 dentists. ???

Hello - I just left Jefferson Dental at Lake June/Masters. What a horrible experience! I had a 10am…read moreappointment, when I arrived I told them I was there to see if I'm a fit for dental implants, the young lady advised that after x-rays and dental hygienist review the dentist would let me know if I'm a fit. She pulled up my insurance information, mind you I have my own dentist and was there specifically to discuss Dental implants. The hygienist and X-ray tech were amazing and I was thinking I might move my family family over to this location. NOT!!!! When I spoke to the dentist she did her assessment and advised she couldn't advise if I was a fit but would have to refer me. Totally not what the front desk clerk had told me. I let the dentist know that was not what the front desk clerk told me. Immediately I knew that just wanted my $$$, the dentist told me she would be right back with the referral to another Jefferson Clinic. I proceeded to let her know that I felt misled to go thru all this only to be told they couldn't provide an assessment as to whether I'd be a fit. I ask her " You do understand my frustration right?" She said yes! Well she said give me a few moments and come back with the referral, I never saw her again. After waiting almost 30 minutes I ask someone that was working there to take the dental bib off me and I was leaving. I work for a large Bank in HR, I was livid!!! Well that person led me back to the person that told me the dentist would be able to tell me if I'm a fit for implants. I politely told her thanks for wasting my time and its okay that you charged my insurance for the X-rays etc. Zero customer service!!!! Zero! No apology just a F off look as I walked out the door. You can't make this stuff up. To think I was that close to bringing my whole family over to Jefferson Dental (4 people total) and they lost that business. Jefferson Dental, you were paid on my visit but you lost a whole family and potential referrals due to service and misleading me. This is a direct reflection on the LEADERSHIP at this location, when you make it about money and miss taking care of your clients this will happen. I felt taken advantage of and I would not recommend this location to my friends or family members. Again, the X-ray tech and dental hygienist were great, but the front desk and response or lack there of is why I won't recommend Jefferson Dental Lake June.

I've came to this location 4 times for my cleanings. Even if you make an appointment every time,…read moreyou will be stuck in the waiting room for over 30 minutes, another 30+ minutes waiting in the back for anyone to even attend you. They had me come in and wait over an hour in the lobby just to tell me to reschedule my appointment for them over booking and not having enough time to attend me. They also try to convince you to pay for so many extra things you don't even need. The care here sucks!!!

The Dentist and staff and Dentistry in itself is very poor. I was neglected here and told I should…read morehave my removed and have screw in teeth. This was more false than false teeth. I got white composite like I originally wanted elsewhere. Derek Albus is very subpar Dentist, and his younger apprentice Brett cracked my tooth during a simple extraction, and they tried to buy me off with four hundred dollars! Impossible to work with like someone stated above and they were making up names and lying. My health decline for your financial gain like Covid? Not with me buddies, wrong one! Disgusting behavior!

This office staff in the world. They are unhelpful, rude, and lie to your face. I have gone to…read morethis practice for 40 years. And now will never go back because the office staff is impossible to deal with.

Abosolutly a horrible place to work. Your treated like a slave and pay is awful. When you giving…read moretreatment plans to patients they want you to book them that day. Told us we can drop the price as many times as it takes to start there work. I felt like a sleazy used car salesman. They are not loyal or care about the patients or employees it's all about the money. RUN!! There are many good and honest dentist out there. Do your research please!

Summary: Free Consult, X-Rays For New Patients…read more*Fast, Easy, and Convenient Scheduling *Nitrous Oxide, Oral, and I.V. Sedation Available *Flexible Payment Terms, CareCredit Accepted *Friendly, Concerned Knowledgeable Staff *State-of-the-art equipment *Veteran Friendly Services Received: *X-Rays (Multiple) *Consultation *Nitrous Oxide *Local Anesthetic *Deep Cleaning *Tooth Extraction Time Spent There: 3 hours (Outstanding.) Takeaway: Every person in this office cares about their patients. This was by far the best dental experience I've ever had! Kelly, the office manager, stated that they frequently see people who haven't been to the dentist for years, so don't let fear of shame, pain, or financial ramifications keep you from the best care that you need from an all-star staff! Detailed Walkthrough: I received two mailers in the mail from two different dental companies. I set them aside and intended on making an appointment eventually. Like most people, I've had a fair share of lousy experiences with cruddy dentists. Eventually came sooner than later when my crown popped off and the temporary cement from CVS (which over the past few years has been working relatively well) didn't work. After several attempts at getting the sucker back on, I reluctantly dragged myself to the computer at midnight and began looking at the mailers, Groupon, and Yelp. Initial Impression: I was shocked that every review on here had 5 stars. I mean this is a dentist's office. You mean to tell me not a single person had a gripe? That's so rare. I was optimistically skeptical. What Drew Me Here: 1) Free first examination and x-rays for new patients. 2) Availability. I logged in early Sunday morning and had 5 time slots to choose from for the emergency appointment, to include the very first of the morning! The Process: (For those of you who want to know what you're walking into, are on the fence about going back to the dentist after bad situations, or are a bored voyeur looking for a glimpse of a random Yelper's experience.) I entered into a very clean, comfortable, and welcoming waiting room I was promptly greeted by the receptionist, Crystal, and the office manager, Kelly. Crystal handed me the new patient forms. Kelly, Crystal and I chatted while I filled out the paperwork. They treated me more like a family member than just a client. Denise took me to the room and I put down my belongings. She lead me to a state of the art x-ray machine and took the first set of x-rays. Another set of x-rays were taken. She offered me water before the doctor came in. She, too, was very friendly and was good conversation. Dr. Haghi came in and we discussed the results of the treatment options and settled on a treatment plan. She listened to my concerns and didn't (like every dentist I've been to before) talk down to me or demand I do what she said because she was the expert. Crystal came back and discussed my treatment plan and the associated costs. She explained that I could apply for CareCredit (if my credit was good enough) and we discussed the different ways the payments could be broken up. I needed a deep cleaning and she allowed me to choose whether or not to break it up into two appointments or get it over with in one. I was grateful to have the option to get it over with in one pop. Denise came in and put a small mask over my nose to administer the nitrous oxide and gave me a blanket. (I don't care how old I get; if you offer me the comfort of a blanket, I will take it!) Kevin, the hygienist, was very attentive during the deep cleaning and was very careful not to hurt me. He allowed me breaks for enough time to cough (I'm a mouth breather who clearly thinks I'm part fish and that I'll do okay aspirating water. That folks, is 100% my fault and 0% Kevin's fault.) After the cleaning, he took more x-rays and showed me that he actually did get all the gunk out from under the gum line. He scheduled me for my free one month follow up, gave me my "goody bag" of dental items, educated me on how to better maintain my mouth at home, and suggested products that are conveniently sold there at the office for a very fair price. I opted to get a tooth extracted. Denise assisted Dr. Haghi in the process. I think the shots to help numb the area were worse than getting the tooth pulled. The tooth extraction took about five minutes. The doctor consulted me on what I normally take for pain; wrote a prescription for mouthwash, antibiotics, and my pain medication. Denise administered oxygen for five and I chilled out to the streaming music in the office. I went up front and paid. My ride hadn't gotten there. So I had a chat with Crystal and Kelly until my ride showed.

I went in August of 2022 for a first patient appointment cleaning with x-rays. I scheduled through…read morezocdoc and specifically noted that I wanted to see the dentist to discuss potential oral surgery I would need. When I arrived 5 minutes early for my 3:30pm appointment, the door was locked and no one answered the phone. I called again, and it sent me through to a cellphone of someone driving, saying they were coming back from lunch and would be there shortly. About 10 minutes later, the receptionist and hygienist arrived. I was checked in, brought back for x-rays and then a cleaning. The hygienist was the most aggressive cleaner I have ever experienced. For the first time in my life, I had to stop her and sit up for breaks because of how rough she was being when scraping around my gums. When she was done she ushered me to check out, but I brought to her attention I needed to see the dentist. Also, I could feel I had cavities from old fillings and knew those needed to be addressed. The hygienist told me that the dentist wasn't there that day and didn't need to be at new patient appointments, and that I didn't have cavities just sensitive teeth but she would show my xrays to the dentist later in the week. I decided best to just leave but asked to please hear back from the dentist about the xrays and get a referral to an oral surgeon. I never heard back 3 weeks later but did have to call and reach out to them myself when I received a $450 bill from my insurance saying the dental office never received payment even though I had a $0 copay that day. I reached out to that facility and was told they forgot to tell me that the dentist said my teeth look great, and would send a oral surgeon referral soon, and that I did not owe anything that they had no idea where the claim on the bill came from. I had them send a statement saying I owed $0 in writing that I was able to send to my insurance. And I never received my referral either. Worst dental experience I've ever had. 100% feels like a scam and I hope the office closes down soon if they haven't already.

Grreat place, the Dr is amazing and her team is friendly and professional,i felt comfortable for…read morethe first time in a dental office.

Dr. Allen is absolutely amazing! She is highly professional, and possesses the utmost integrity…read more She never over-treats and always puts her patients' best interests first. My husband had a cavity on his front tooth, and her work on the filling looks completely natural. Other dentists had recommended crowns, so we especially appreciate that Dr. Allen was honest and didn't push for unnecessary procedures. We are so grateful that we found a dentist we can completely trust.

They advertise emergency dental services on their website " The truth of the matter is that a…read moredental emergency may occur when we least expect it. With our state-of-the-art office located in Dallas on: 2100 Ross Avenue, Suite 960, Dallas TX 75201 We have both the availability and expertise in-house to aid you. Whenever you contact our office, we will settle on the best road to take in order to address your pain and get you back to dental stability." I called this morning when they opened and the receptionist rudely informed me that they are booked 6 weeks in advance and acted like I was insane for saying that I needed an emergency filling replacement. I asked for any recommendations of other Biomimetic dentists in the area and she said she couldn't help me. Why advertise emergency dental services on your website if there is absolutely no way of providing them? Cannot get over how rude the receptionist was, terrible representation of a business.

I went there today and this was my 2nd time going there for a check-up…read more I went as a routine visit because I thought something was wrong with my top/bottom left teeth, turns out it was minor and we only need to do a little bit of flossing. The good: The staff was really helpful when booking the appointment. Melinda & Debbie were great! They called my insurance to make sure all was good, they called me several times to give me updates and they even called me to offer me a more convenient time. Kudos to them. The bad: When I asked if the doctor is going to at least do a visual inspection of my teeth she said that she couldn't because we have to get some x-ray done and/or a teeth cleaning. I am no dentist and I understand that getting an x-ray will help to see if we have something "hidden" going on however you don't NEED an x-ray for a 5 minutes visual inspection just to see if there was anything going on that she'd spot. She did not do it and left. I could have had a big open cavity on the right side of my mouth but I don't know and I have to wait for an opening. They did not even offer me a glass of water/mouth wash to rinse the residue of tartar/products in my mouth after the very light cleaning. Honestly I felt completely insignificant, that they really did not want me there and that they only wanted me to come back to charge me more service to my insurance.

Dr. Mabry, LaVera, Debbie, Debbie and Melinda have been our "Go To" team for years. We are treated…read morelike family both personally and professionally. I doubt that any of them would give loved ones better care than we receive. While many folks don't necessarily enjoy a trip to a dentist, it's a date I circle and to which I look forward. It's an hour to visit with friends and come out with pretty teeth! Dr. Mabry is great with kids and adults alike. We have been patients for over 18 years in a town where there are many options. Patients for life.

Great patient experience, the staff is very friendly and helpful.. I felt like they listened to me…read moreand had a plan that worked for me..

This office is perfect for me. Everyone is nice and very helpful. So far I've had extraction,…read morefillings, periodontal cleanings with no problems at all. I called and checked on 3 other dental offices before choosing this one. My husband and I have horror stories about other dental offices that acted like a car dealership than a medical office. Dr. Dhawan is more involved with her patients than any other dentist I've seen, and she works with you to in terms of insurance and pacing your care that works best for you without compromising your health. I love that she can do everything from cleaning to root canals/implants in one office, and she doesn't gouge her patients. It's so nice to have a doctor that treats you like a person and not a cash cow.