I have used Dockery's Heating &Air on several occasions and the quality of their work and speed to…read morerespond are exceptional. They ran a gas line for a pottery kiln through demanding conditions with a genuine ease and expertise. They even installed dual regulators and safety valves, increasing the robustness and reliability of the supply line. This is great peace of mind when firing a kiln up to 2,400 degrees! They have also fixed our dual fuel heater on a cold day in January, the same day I called and asked for help. These folks are definitely go-to contractors when these type of services are needed.

Dockery's came out to replace our shower arm & head (supplied both by us) and the technician…read morefinished the physical swap in less than 10 minutes from arrival to leaving. Being billed a $35 "Service Call" fee plus $175 for 1 hour of "Plumbing Labor" bringing the total to $210 seemed on the steep side. I was referred to them as being a local family business, which is great but I expected them to be more reasonable than the large national companies. To make matters worse, when I reached out regarding the miscommunication on billing, they weren't very helpful in trying to work anything out. They wouldn't take a check while they were at the house but gladly slapped an extra fee to run a credit card when that's the only option on their online system. Fast work, but very poor customer service and billing transparency.

Tony and Michelle with North Ga Remediation are top notch!…read more We have had a water leak in our kids bath tub for quite a while and no one would show up or too busy. They came when they said they would and not only that, they were super easy to deal with, great communication, great quality of work, and I even felt completely okay trusting them to not only do the work but to leave them a key to our home while we werent there. Highly highly recommend giving them an opportunity. Really great and hard working family business! Thanks NGR!

1) The Home Adviser person could't even pronounce Remediation! Not a good start. 2) Called their…read moreother number & reached Michelle, who refused to respond professionally. When I asked what the charges were, she kept saying "It Depends!" I said do you write blank checks? So she hung up on me! Really! I'm a RE Developer & expect more professional responses, especially in Contracting work. Guess my standards are way too high for this outfit, most regretfully!

Very friendly while providing the most professional cleaning service one could ask for! Gave a me…read moregreat price and went beyond my expectations!!!! Will definitely use again and highly recommended!!!!

My tenant had a move out cleaning done. When we arrived at the house we were sticking to the floor…read more Nothing was done. I wouldn't hire them for nothing.

Took months to get on schedule. Had confirmed appointment, date and time. Scheduled day off from…read morework to be home. When didn't show up at agreed upon time, texted to see if still coming. Reply was basically... Sorry, can't today, how about tomorrow. So I've lost a day from work and my windows are still not clean. Will take my business elsewhere. By the way, had to give one star to post these comments. Otherwise would have been no star.

My wife stumbled on this family-owned company while searching for a different one. The owner,…read moreRichard and his wife Tammy responded to our request for a quote and gave us a sight unseen very reasonable one so we asked them to schedule us for today. They showed up with another close family friend, Pat. They had a well designed operation which used our tap water and using a reverse Osmosis (RO) filtration system, they were able to use the rinse water to air dry without any streaking on the outside windows which saved much time because they didn't have to squeegee (sic) them before replacing the screens! Smart! We have 23 exterior windows and using Richard's system, needed no ladders using his extension brush which doubled as a rinse device as well. One person took all our screens and scrubbed and rinsed and dried them before putting them back up. The inside work also was superlative as they thoroughly scrubbed the sills beautifully clean. What I'm trying to convey is that they took great pride in their work and even scraped some paint overspray off several windows which I hadn't expected. Bottom line, We plan to use them from now on- they are part of "our" family now! Some photos to follow:

What a great experience, price and results! They did a fantastic job on our carpets, chairs and…read morearea rugs. I'm having them come back to buff and polish my hardwood and cement floors next. I would highly recommend them for any cleaning projects.

Josh came out to look at our leaky sky light situation. We discussed some patch work we did several…read moreyears ago and he said we did a really good job. The problem was the sky light was not installed properly and caused leaks. The heat and sun has dried our caulk and cracks have formed. Caulking like we did before would be necessary when new leaks form. We wanted his thoughts and appreciate his honesty. He did not try to sell us something we did not need but explained the situation so we could understand. We look for contractors that are knowledgeable and honest and he rocks. We would highly recommend him.

It's 5:15pm and my daughter is home alone. I get a call from my wife that a car is in the driveway…read more I call my neighbor that was working at home. She had to stop working and went to talk to the roofer that said he had an appointment with me at 5:30. I live by my calendar and I did NOT have an appointment. Some telemarketer gave RRG my address and they were waiting in my driveway while I was at work. The roofer had my phone number, but didn't even call me. I tell him on the phone to email, but he insists on coming back next week. His 1 and only text to me was "Don't waste your time." so I'm passing this on to all the other future customers... Don't waste your time. I have talked to many roofers, and he was second to worst with customer service. I went thru my doorbell cam recordings and found the guy. Why didn't he just call me?! You can see the phone in his hand, and he has my number... Edit: look at the company response. This is their customer service. Maybe they will learn from this experience, call/text the next customer about time of meeting, and treat the customer with respect. I serve my customers, and I respect their time and decisions.

I've had a service contract for the past few years and service had been declining within the…read morecommunity. I've even been double charged for the annual fee and had to bring it to their attention for credit. The plumbing side of the business is exceptional, however, I can not recommend the HVAC side of the business.

I had Lawson plumbers Norman & Jonathan out this morning to repair a toilet issue. I just can't say…read moreenough good things about them. They showed up early, worked diligently and made extra sure the problem was fixed before they left. They also gave me some great ideas on how to fix a problem I have getting hot water to the back of the house! I had only called yesterday, and they came out today! A plus was that they loved my dogsLove Lawson Heating & Air (and Plumbing)