C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

We recently had the pleasure of working with Sir Grout to remove deep stains on limestone steps and…read moredecorative wall in our yard and repair grout damage in our master bath. Ari did our consultation and was very detailed about the work we needed and the outcome we could expect. His quote was very fair, especially compared to the other companies we considered, and he was totally available and responsive as we scheduled our work. Nick handled both jobs over two days and the results were outstanding. The limestone steps and wall look amazing, above our expectations, and the shower looks new. He was extremely pleasant to work with and his attention to detail was phenomenal. He also told us how to maintain both the limestone and bath to minimize future problems. We looked at multiple companies before making a decision and could not be happier with our experience from initial consultation to job completion with Sir Grout. They're an excellent service provider and we highly recommend them.

We had the best experience with Sir Grout. Ari was amazing to work with - from the consultation…read morethrough the service. We had our kitchen grout restored and sealed as well as a shower. The results are fantastic. The kitchen has never looked better. The 2 technicians were so friendly and worked so hard. Best service and best results!

Definitely will use this company's service again when needed. Hans was friendly, courteous, and…read moretimely. My grouting project looks like new. Thank you Hans

Cannot recommend Hans and his crew more highly. I've had them out for two jobs - a bathroom floor…read moreretile and for water damage from a leaking HVAC. For both jobs they went above and beyond. Their work is impeccable months later. They quote honestly and prices are fair.

The process started with a free quote. They were really good about communication and the owner,…read moreBrian, came out to do the quote. I got a discount for a higher priced job. They were about 2 weeks out in scheduling and when the day came, Marco and his daughter came out to clean our master bedroom shower. It was a tough task and they crushed it. It looks brand new and took them all day. They were diligent and respectful of our home, answering all questions we had about the process and estimated time of finish. After the service, they provided maintenance instructions and they take credit card with no extra fee.

Marco at Grout Master just spent the complete day in the Master stand up shower of our bathroom …read more And it truly looks like a new shower . All the grout is new and the color matched epoxy looks fantastic! Marco left things absolutely clean and like he said he's the best I've ever seen ! Will get them to do the other bathroom next ... could not be more pleased Mike Dougherty / Roswell Ga

Wish I had the pics to show. The Groutsmith came, on time, to give me an estimate. When it came…read moretime to do the job the gentleman was on time as well. He took my old greyish grungy grout right to beautiful. It took 2 coats to go to the light beige color I selected but he was very thorough. It saved me from replacing the time, which was in good condition. I am having them come back to do another bathroom, a foyer and eventually my kitchen counter tiles. I am looking forward to it. I highly recommend The Groutsmith.

From the owner: The Industry Leader in Service, Products and Warranties We…read morespecialize in: Grout and Tile Cleaning and Restoration Grout and Tile Repair and Preservation Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing Loose and Hollow Floor Tile Re-bonding Shower Repair and Restorations Granite, Marble and Natural Stone Cleaning and Sealing Anti-Slip Treatment Color Matched Caulking We use Groutsmith™ Professional Products to Restore Floors, Showers, Countertops, Walls and Fireplaces. We DO NOT use High Pressure Steam, Pressurized Water, Harsh Acids or Carpet Cleaning Equipment (all of which can damage grout and tile). You can Trust The Groutsmith™ with all your Tile and Grout needs.

I had 2 kitchen tiles removed to replace a dishwasher. They had to break them to remove them. I…read morehad 2 spare tiles and they were cut to fit and installed. I had them steam clean and reseal the rest of the 20 year old floor making it look new again. Great service by very competent people. I recommend them.

Huge thank you for the amazing work on our shower! The tile repair, resealing, and new caulking…read morelook fantastic. Professional, thorough, and such a great experience from start to finish. Highly recommend!

Very easy to coordinate service and they are meticulous and detail oriented. I appreciate the…read morebefore and after photos especially since I am not in town to see it personally.

From the owner: Call Us Today for 10% off on your first cleaning service!read more

Hired The Grout Medic to recaulk my shower, and the results were fantastic! The old, moldy caulk…read morewas completely removed, and the new caulking looks seamless and clean. Super professional and efficient--highly recommend their services!

I unfortunately have to amend this review. After only a few weeks, the grout for the shower floor…read morehas become discolored in spots and when wet this becomes very obvious. I have repeatedly asked for this to be taken care of and the Grout Medic has refused. I was told the only way they would fix the problem would be if I gave them more money because they felt like the job was satisfactory. The job is absolutely NOT satisfactory to me. You should stay far away from this company as they do not stand behind their work.