Sweet and friendly lady who was very helpful. I needed a last minute hem and she was able to get me…read morein immediately. What I paid was very reasonable- well worth it and I will be coming back! Thank you!

Joyce was amazing and so sweet. She was able to alter a beautiful vintage dress to make it fit my…read morearms with a very delicate material. I honestly didn't know if it was possible but she made it happen. She also did great work on taking in another dress and two hems for length. I would definitely use her again! Prices can't be beat and you can truly tell she puts her heart into the work. Thank you Joyce!

Timely, accommodating, skilled, & professional. I needed my piece ASAP and SHE DELIVERED.read more

Mikki she her mom are the best? Very satisfied with the job they have done. I will be going back…read moreto then for more alterations in the future.

This mother daughter duo does fantastic work. I got a last minute invitation to an all white event…read moreand needed last minute alterations done for a ill fitting suit I purchased online. After only two days i received my suit back with alterations completed to perfection. The service was fast, friendly, and professional. I would certainly recommend them to any one in need of a tailor.

first time using them after driving by for 30 years. They cleaned my 3 very dirty Snap-On jackets…read more They came out looking new again! Will for sure use again. Very friendly and great service!!

Zero stars if I could. Just don't…read more The owner just threatened me and told me to scram because I told him i thought closing at 12 on a Saturday is poor customer service. Someone being set off for telling them they have bad customer service isn't a place you want to spend your money. Plenty of other places around here.

I must admit that I am very disappointed to have to write this review. I have been taking items to…read moreCaldwell Cleaners for the last 15 years. Over the last 3 years, have relocated to the other side of Concord; however, I take items that need to be done right and quickly to Caldwell. I walked in today with 2 uniform shirts and he had said that he had not seen me in a while. I explained that I bring items to him that I need done in a day or 2. He told me that I was using him and he wanted all of my business or none of it. The owner has always been kind and a gentleman. I am not sure if he has been sick or what...but this is terrible business. He refused to clean my 2 shirts and told me to take them elsewhere. He should close the business or sell it at this point. Others in the Concord area are noticing the same changes. Sad!

The staff is efficient. The prices are a little high, but not too bad as it's close to my house. I…read moretake my finances uniform here and the woman ALWAYS knows what to do, I've basically never had to ask.

DO NOT GO HERE! The ownership has recently changed, and the quality, truthfulness, and customer…read moreservice has gone downhill. My mother was attending a funeral a few days later and needed some alterations. We specially asked if she could use the SEWING MACHINE to make a blind stitch (stitches that don't show on the outside). The owner promised she would and we left. The day of pickup, she was sewing the dress by hand, which resulted in shown seams in the back hem near the knees. First off, she was late. Secondly, she only then mentioned her sewing machine was actually broken for a few weeks. By then, my mother could not wait to get alterations anywhere else, and was forced to pay for something of low quality and built of lies. I repeat, DO NOT GO HERE. There are plenty of other more reputable and trustworthy places to go with your clothes.

Horrible experience. Very overpriced and they have a $20 min on credit cards plus charge you a $2…read morefee no matter how much you spend if you pay with a credit card. They charged $22 plus $2 credit card fee, to take in my daughters pants. I dropped the pants off on Saturday at 2:00. They said they would be ready on Tuesday. I went on Tuesday at 4:30 to pick them up. As soon as I walked in, the woman started giggling and said she forgot about them and they would start them right then. The people are extremely rude and unprofessional. Never again will I ever go back. The only reason I tried them was for the convenience of mall hours.

I took a dress to Vanessa for hemming and the result was very disappointing. The issue isn't just…read morethe finished length of the dress, but the quality of the workmanship. The dress opens in the front, and the two sides are now different lengths. She requested a deposit to purchase matching blue thread, but instead sewed the hem with a contrasting yellow color. In several places, the stitches deviated from the hem, leaving spaces where the hem was unsecured. I appreciate that she did the job so quickly, but her work will have to be redone by someone else. (This review applies to several alteration businesses with the same owner and same address: Decorative Thread, Say It Ain't Sew Alterations, Sweet Water Bridal Tailoring & Custom Alterations, SewU Bridal Tailoring & Custom Alterations, Sew Couture Custom Tailoring.)

From the owner: Highly skilled and knowledgeable tailoring experts are dedicated to delivering bespoke garments…read morethat exceed expectations. With meticulous attention to detail and a deep understanding of fashion, they craft pieces that are both functional and stylish.