Great service, awesome staff. Quality cleaning, great alterations, fast turnaround. I would…read morerecommend this cleaners to anyone...

I only dry clean a couple times per year, but have never had any issues. I have used this dry…read morecleaner nearly a decade. Staff is efficient. Building is clean. I plan to keep using this dry cleaner and would recommend.

Good prices and great service! The cleaning quality is…read moreexcellent. The staff is very friendly and professional.

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

J J absolutely CRUSHED my wedding dress alterations. We brought my dress in on Monday morning…read moreneeding the top to be taken in and the hem to be done. He completed the top part in 30 minutes and then the hemming over 3 days. My wedding is in a month and was not expecting to it to be done so quickly and the quality is unbelievable! HIGHLY recommend J J for all your alteration and dry cleaning needs. Cannot express how happy I am (not attaching a picture as I want my dress to stay a surprise ;p)

I came in to get a new suit hemmed. The process was quick and easy. The changing room was located…read morein the waiting next to the large mirror. He measured and pinned the hem in place. The pants were available in two days. The price was fair. They were hemmed correctly He was very polite.

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

Amazing service, quality, and value as well as being the kindest people! I would recommend Saber…read morefor any tailoring or dry cleaning needs

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

Wash and fold service- First attempt the clothes smelled terrible, they were folded but smelled…read moreterrible. I had to re wash the entire load of clothes. They provide me a credit to my account which I did not request, once offered in requested for my money back. They did no provide the money back and ask to provide them another opportunity. The second load equally as bad. I am not sure if they are just folding the dirty clothes or washing them with water. They do not look or smell clean. I had to redo now two loads, defeating the purpose entirely. The cost was definitely not worth as I had to redo it twice. The costumer services was minimal almost inexistent. Please go local instead.

I dropped off my suit and it cleaned and pressed in a timely manner. It is great to have a local…read moredry cleaner in Concord.

I use this cleaners often for the sake of convenience. If my garment doesn't need a button…read morereplaced or mending or there's no heavy stains to be removed- this is where I go. They are pretty good at just dry cleaning an item. They don't take a long time to clean your item. If you bring your cleaning early in the morning you can often pick it back up the same day after 4pm. You don't have to get out of your car. They will take it from you in your car and give you a delivery slip. You may also pick up your cleaning while remaining in your car and even pay. My items have always been returned to me in a satisfactory manner.

The dry cleaning is great, prompt and priced well…read more Alterations are done there too. We have always had a great experience with this business.

I've been using this alteration shop for several years now. The quality of the work is usually…read moregreat. I've only had one pair of dress pants that the hem came loose. Normally a Hart Schaffner and Marx dress pant won't do that. It was repaired for a fee. I've just had a couple of Paul Fredrick lined to the knee quality dress pants hemmed and will pick up today.

if I could leave no stars, that's what I would give this place. On two separate occasions, I…read morestopped by and I wasn't greeted. The lady just proceeded to do whatever she was doing & then come up getting right to it. "what do you need?" I was so shook by her attitude for the second time, I just left. HIGHLY WOULD NOT RECOMMEND!!!!!

Liked using Collins Cleaners for pick up and delivery service and never had a problem. Was excited…read moreto learn they were going to have a store front in Belmont. However, so disappointed- not only did they lose a barely worn silk shirt, but when I reported it weekly and even emailed it took them 2 months to reply. Kept calling and stopping in, when finally received a call back she tried to tell me about their process and how everyone that involved counted five garments at every step. However this store front has never counted the farmers at drop off or pick up in front of me. They did not own up, replace or reimburse me. Don't use them! Quality and honesty can be found elsewhere! Customers don't matter at Collins Cleaners!

This place looks new and opens early (7am) so I stopped by only to find out there is no attendant…read more This is purely handled via app/touch screen and using a drop box. It was unclear if they actually dry clean or only do laundry. They have bags and small forms to fill out and drop your bag in their box. I called the number listed for help and no one picked up. I got a call back as I left and a person told me the price for a dress could range from $18-$24 and vary based on when it was needed. Sort of a vague answer as to price and when this could be done. I was skeptical, so I never used the service. The three stars are for location, cleanliness, and that I was contacted by the company.

Worst dry cleaners. Everything I've ever used them for had to be ironed before I wore it. They…read moreconstantly put creases in my pants when there was instructions for "no creases" on my account. The only reason I used them was bc of convenience. When they mess up they offer to redo it instead of giving you a refund. That doesn't really help bc that means you won't have access to your clothes for another 4 days.