Brought my boy in to a groomer for the second time in his life. I was nervous as the previous…read moregroomer (different business) had said he didn't handle much of any of the grooming well (pulling away, anxious, etc). But the ladies did so well in talking to me and making me comfortable leaving my boy in their care. From the details they provided post-groom, he initially exhibited the same stress and anxiety signs as previously but they took the time to work with him to make it as pleasant as possible. This time when I picked him up, he was freshly bathed, nails trimmed and he didn't seem stressed out. The biggest thing was his eyes were happy, clear, and not bloodshot unlike the last groomer. I get nervous leaving my pup in the care of others, especially when you hear horror stories of abusive borders and groomers but I will DEFINITELY be bringing him back to Furry Tails! Thanks guys!

Great place! They always do a wonderful job. Everyone is super professional and we've always had a…read moregreat experience. Thank you Alyssa!

Our dog has had a history of bad experiences at the vet which makes him difficult to work with. The…read moreteam at Rum River Veterinary was absolutely fantastic to work with. They are more than accommodating and did their best to make the appointment go smoothly. The staff was so friendly and Dr. Kuebelbeck was incredibly thorough. The cost for certain services was also less than our previous clinic which was a plus! I would recommend Rum River Vet to anyone in the area looking for care for their fur babies!

Made an appointment to have our beloved cat put to sleep. Got to the appointment and the vet tech…read morekept asking me multiple questions about her health and this and that. Finally the doctor came in and was asking me the same list of questions and refused to put her to sleep. Apparently they feel like her issue of peeing around the house could be fixed with testing and blah blah blah; it's an avenue we didn't want to go down but they wouldn't budge. The only option other than taking her back home (which we weren't going to do) was to surrender her to them. The only good that came out of all of this was that it didn't cost us anything. But this whole issue was never about money. It's about keeping our house free from urine and getting closure on a loved one that was with us for 9 years. Now who knows what will happen. That sometimes can tend to be even more emotional that putting a cat to sleep. I would not recommend this clinic. It has changed since Dr. Gouck (sp) sold the business.

Marissa was amazing! My lab looked amazing and she scheduled with me in very short notice!! will…read moredefinitely be back :))

Marissa did a fabulous job of grooming my little 5 month old Shih Tzu puppy. I can imagine it was…read moredifficult as it was only his second time and his first full hair cut. She is patient and listens well to what I want done with him. Highly recommend going to see her!

We always get great results with both of our Cockapoos, even if we bring them in with mattes.read more

Very clean and caring place. I trust this place to be sensitive to my dogs needs and make them as…read morecomfortable as possible.

The ladies at Head to Tail Grooming are extremely knowledgeable, personable, professional and truly…read morecare about the wellbeing of our dog Zeus. Today was our first visit. Zeus is a senior dog who rarely had his nails cut due to the anxiety, stress, and aggression it causes. Today's nail trim was a success. Zeus still had all of his normal negative responses, but McKenzie and Taylor were able to work with him and get the job done in a kind, gentle, respectful and understanding manner. I can't thank them enough! We will definitely be going back to Head to Tail Grooming. Highly recommend them!

Love this place! She is so professional and welcoming and helped us through the whole process (I…read morehave a very anxious GSD). Very nice and very clean establishment. I highly recommend!!

This is our second time using Lotsa Love, and I couldn't be happier!…read more After having a extremely bad experience with another groomer not only was my pup nervous but so was I! My Witty girl is a 1.5 year old service dog who deserves "lotsa love "when having to be groomed and thank goodness we found the right spot for her. They are attentive, fast, and definitely listen to how we want her groomed with of course giving lotsa love! The shop is clean and has enough room. I'm confident she will learn to love grooming day now that we found a good match for her! Thank you for taking good care of my pup! Dogs do what humans can't!

It's hard to find a GOOD pet groomer. Especially one who knows how to do cats and won't charge an…read moreoutrageous amount for it. She does my lilac point Balinese beautifully and my cockapoo always looks cute!

Taylor is amazing! She turned my service dog, Witty Girl, into the cutest pink dinosaur, and the…read morecolor lasted forever!! The extra visibility has even helped with her safety in busy places like airports. We get compliments everywhere we go including the Mayo!! I highly recommend Taylor and her business as it truly is the best in town!

We have been bringing our mini poodle here for over a year. The staff are always friendly, we are…read moreable to schedule appointment times that are convenient for our schedule. We love the fact that they send us a text message when our fuzzy family member is ready for pickup.

This is an amazing grooming salon! I have a husky whom hates getting groomed, but he actually seems…read moreto enjoy himself here! All the staff clearly care and enjoy dogs which is huge for me, and frosty always comes back clean and fluffy! I enjoy the "scent checks" and pictures they take during the groom. They are affordable, easy to book with, and quick and good at what they do! Highly recommend.

Went in with a firend a few weeks ago to pick up her dog to see if I wanted to try them like she…read moredid. Well the dog looked ok. The young lady that brought her out smelled really bad of pot. Didn't catch her name she was skinny with brown hair. Not very professional if you ask me. I would not take my dog there. I didn't appreciate the smell coming from this lady. You should be ashamed of yourselves for allowing your employees to come in smelling like pot.

My husband just had my cat in to have a large mass/ lump looked at…read more I miss seeing Becky Stever & the other Vets that we used to see there. This place has gone down hill. You can never see who you want & it's hard to get into. High turn over of vets. By the time we had gotten home - the new vet had discarded the slides taken from my cats lump/mass. I was calling her to send it in to cytology. I wanted another opinion. I want to be 300% sure. I am looking into taking him elsewhere for a second opinion. When she tried to explain everything to me - she talked down to me. Then she told me how expensive it would be to remove the lump, etc..... I just want my cat to be ok. I want a second opinion. I didn't feel that my cat was NOT in safe hands, comforted or treated the best he could have been. I didn't feel that I was treated well on the phone either. We have the VCA insurance. I can't wait until it's up so we can go elsewhere.

We have been taking our dogs here for close to 30 years and have always been very pleased and felt…read morethat they really cared for our pets. However, over the past year we have had several instances where we needed to see a Vet for our Yorkie and they were completely booked up; calling on a Tuesday for something urgent and told they couldn't see him until Saturday. We have been referred to an emergency vet in a couple cases only to be told that they, also, didn't have time to see him I don't know if it's because they are part of VCA now or they've taken on too many patients or what. But it has left us feeling like we have no one to count on when we have an urgent issue with our dog.