What a great store!!! We have purchased many different items for our home from UBU Home…read moreFurnishings and we absolutely love it! The store is well laid out, stocked with such wonderful, and well made, furniture and accessories. Their design staff is very knowledgeable and friendly, as well, and my husband and I look forward to working with them again soon!

We bought 2 couches and love them. They are perfect in our home. The order took a long time to come…read morein but that was to be expected and no fault of UBU.

I have always been treated well. I just dropped in to see what I can find for my next small…read moreproject. alway fun.

Just went for my first time Wednesday. Always love Habitat restores. The inventory isn't huge but I…read morefound something I needed.

I've been going to this Walmart For many of years. I…read morerecently was completely traumatized two days before Christmas and will never go back there again. For the last 4 1/2 years, my kids, grandmother sends the money for Christmas and their birthdays from California. I went two days before Christmas to go pick up money that she sent for them. The lady asked me why she is sending the money. I told her that their father has schizophrenia and she kind of steps in and is there for my kids for him. After I told her that she accused me of laundering money and told me to leave immediately. I was completely shocked. And asked if I could talk to a manager because I'm not sure what's going on. The manager was talking to the CSR and then came over to me and didn't even listen to me and yelled at me and told me to get out. I left and cried in my car for a good hour and a half and will never go back there again. I called Corporate and told them what was going on and they apologize and said I could go to another Walmart to pick up the money.(which I did) They also said the store manager would call me to get more details and that person never called me My first job was at that Walmart I can't believe that this happened I can't help but think that this happened because my kids grandmother's name is Zee Thao Seems like customer service may be very discriminating

Walmart super center plainwell Michigan. 412 oaks crossing 49080…read more Literally just had the worst experience at Walmart in plainwell I've ever had. When we went to return some unused unopened pet supplies without a receipt we were only asking for store credit so we could get milk eggs bread. They told me that they no longer do that when their return policy was on the counter stating that they do so a manager came up named Rose. She was instantly rude, dismissive and condescending saying that returns are at the manager's discretion when it clearly said it's at the system's discretion whether the system accepts the return or not. Not once did we raise our voice we were simply asking her questions about the return policy and why she was telling us something different than what the policy stated was. She asked us to leave and never returned to the store on what grounds did she kick us out of the store she had no right. We went back to get her name and she had the nerve to be standing in a circle with a group of employees laughing about us. Corporate has been called in formal complaint has been filed. I feel discriminated against, harassed and I'm completely appalled. I'm literally shaking I'm so upset I've been shopping there for 15 years my pharmacy is there and now I can't return because I was simply asking questions. Do not shop at Walmart in plainwell discriminatory management, terrible customer service and unfair treatment.

We had a 9 year old couch with severe piling of the fabric on the cushions. We purchased a new…read morecouch from Klingman's and received it on 10/15/24.. It now has piling much worse than our old couch . We went through their service request procedure and it ended up with Klingman's saying it was the manufacturer's problem and they did not cover piling. Klingman's washed their hands of the problem. We went to Klingman's to purchase a quality couch and told the sales person that we would pay extra to get fabric that would not pile. They recommended the fabric we purchased. This is not right that they are not responsible for anything that you purchase.

We recently moved to the area and wanted to replace our 20+ year old furniture. We had several…read moreitems we planned to purchase: couches, chairs, an entry way bench, bedroom suite plus accessories (coffee table, rugs, decor). We stopped at Klingman's and were pleased to discover that they sell Bradenton and Young leather chairs. We have previously purchased this brand and are very familiar and impressed with the quality. We ended up purchasing 3 leather B&Y chairs from Klingman's and it's been nothing but headaches since. First after spending a significant amount of time selecting the right color of leather, we were told that the leather we selected was not available. We spent more time selecting another color. This time, the color we selected was on back order. Our Klingman's Rep blamed B&Y and said their rep is supposed to make sure the leather samples on the sales floor are current. Our rep called B&Y while we were standing next to her and they assured her they had enough leather in stock for the chair we wanted. We placed the order and were told we'd have our chairs before Christmas. Now deliver is delayed to the end of January with no estimated deliver date provided. It's been one delay and one excuse after another. We were told that one chair would be shipped as soon as it was done and the others would be shipped as soon as the leather came in and they were made. Now ALL chairs are on back order and will be delivered at same time. This is after our rep pressured us to buy NOW because a supposed sale was ending and "I will NOT be able to get these prices for you again." We had a much better experience at Talsma. We actually chose to purchase several pieces of furniture from Talsma after this frustrating experience at Klingman's trying to get a few chairs ordered. We ordered our custom couches and chairs from Talsma a week after we placed our Klingman's chairs and we've already had all of those pieces manufactured and delivered. In addition, Talsma prices were lower. The only reason we purchased from Klingman's is because we wanted the B&Y. We'll be happy when we eventually get our chairs (IF we ever get them) but it was a frustrating process that took too long and has impacted our desire to return to Klingman's again. This is not all necessarily the fault of Klingman's or the sales rep we worked with. But IMO Klingman's needs to make significant changes with this vendor in order to improve the customer experience. Ultimately I don't want to wait 3 months for my chairs that were promised in 6 weeks, so I'll go elsewhere. Two stars only because I hope to eventually get the chairs I wanted.

I have hired Out Back to install fencing many times over the years, and will continue to call on…read morethem. They make certain it's exactly the way you want each step of the way, and even do custom jobs. I am so happy with the excellent results, and Rob and Nick were cheerful (even though they had to finish the job in the rain!), careful with my yard and property, hard-working, and honest. You really can't ask for more.

We hoped to have a beautiful fence put in and on deadline. I could not have asked for more. The…read morework crew was respectful, interested in ensuring that we got the fence as we hoped for, showed attention to detail, and wore their masks. The finished product was just as I envisioned. I highly recommend and thank Outback for a great experience.

Great people, wonderful designs..... they really listen to what you want and cater to your every…read moreneed.

I purchased beautiful but expensive interior shutters for them to install. And they did in a…read moretimely manner but had to come back to fill some screw holes, caulk some cracks around other screws that were not properly pre-drilled. This was faux wood. What I didn't know was that just a little rain would cause the bottom (unsealed) to soak it up and bubble - I had left the windows open one night and some rain water got on them. There is no caution regarding water in the literature or warranty. So because these were "interior" shutters it was my fault they bubbled up. Flair refused to fix or replace them.