I have been to Persol on 253 Elizabeth St, New York, NY 10012 may times I have been to…read more575 Madison Ave, New York, NY 10022 Oliver Peoples you get my point I have been to every location in the city I have never had a experience like this I'm very upset and disappointed if don't not come in knowing what I wanted I would never made a purchase I called in advance to make sure how to get to the store he was he was rude Now I arrive to the store I'm like hay how's day going small talk they look at me no response I'm like alright i was asking about op-13 they were very vague on their description. I guess you could say I was just trying to get conversation out of them because I already know a lot about them. I love eyewear and I love meeting people and learning new things I get My phone out and show a picture what I wanted I came in knowing what I wanted if I didn't know what I wanted I would've never made a purchase I would not Recommend "truly interested in selling or help. Save your time and maybe try another store

Completely satisfied. Over the last 5 years I've purchased 4 pairs of glasses from this location…read more True, they are a little pricey, but the service I received was excellent. Ms. Shaquana Hobbs addressed every issue and concerns I had. She was very helpful with the styles that fit me well and made great recommendations on tint, frame shape and size. I started wearing glasses 30 years ago, and this is by far is the best service I've ever received. Thanks Shaquana/ Oliver Peoples,you and your staff are the best.

I can't say enough good things about this place! I took my broken glasses in after checking with…read moreseveral other shops that all told me they couldn't be fixed and I needed to buy a new pair. Within 30 minutes, the owner, Harry, had them completely repaired. He is incredibly knowledgeable and was so friendly throughout the entire process. If you need a quick, affordable, and expert repair, this is the place to go!

Going there over 10 yrs--Harry is the best--HONEST, professional, prompt--it doesn't get better.read more

Madison Eyes will give you a tasteful, expert, detailed selection process when you're picking your…read moreeyeglasses. They have a wide selection of normal-looking frames, as well as more distinctive choices that the staff will be excited to show you. It's worth stopping in if you want some choices that you won't be able to find elsewhere. My left eye is -6, my right eye is -4, and I have strong astigmatisms in both eyes too. Mintze, my optician, set about looking for frames that had adequate support for the thicker parts of my lenses-to-be. When it came time to pick the coatings, she warned me that the blue light filters would really harm the transmission of the thicker parts of the lens. I appreciated this attention to detail. Really, you're coming to Madison Eyes because you want a neutral person's appraisal for how the frames look on you, and because you want greater selection. It's definitely not cheap to buy glasses here. But it's worth it for making the most of my sight, my most important sense. I'm posting photos of my top two choices from this year. Vote for the one that looks better on me!

I appreciated the professional attention of Ms. Marilyn Rubino, Optician at Madison Eyes. She…read morenoticed that my prescription was unusual, and rather than just going ahead and routinely filling it she was concerned enough to call my Optometry Doctor to inquire and confirm the prescription. She also saved me money by suggesting that I use my old frames for new lens rather than buy new frames, and by checking the coverage of my insurance company resulting in a 20% discount. Care, attention, and professional service.

sadly terrible customer service, applicable only to the location next to Rowan. I would leave zero…read morestars if that was an option. the female manager who assisted me decided to head into the back for "manager approval" to replace a pair of sunglasses. (she went to ask herself (?) it's all smoke and mirrors-- steer clear. tip: there is a separate Sunglasses Hut inside the Macy's (while unaffiliated with some SH offers, the service here is exceptional!)

Store #4163. Manager Kristen was AMAZING. so helpful & kind. I left with a smile and new sunglasses…read moreand feeling like there are still kind people in this world. Great service.

I've been a longtime customer of this boutique and have spent a significant amount of money…read moresupporting your business over the years. Because of that, I felt it was important to share how disappointed I was with my recent experience. Unfortunately, the atmosphere in the store has consistently felt unwelcoming. The staff rarely smile, seem bothered when customers ask questions, and often make it feel as though they are doing customers a favor simply by being there. As someone who genuinely enjoys shopping at small businesses and has chosen to support your boutique repeatedly, this has become increasingly discouraging. What upset me most during my recent visit was that I was shopping with my 12-year-old daughter, who urgently needed to use the restroom, and your staff refused to allow her access. As a parent, I found that incredibly disappointing and lacking basic compassion and customer courtesy. I hope you take this feedback seriously and consider addressing both the customer service environment and how situations like this are handled in the future.

Dor L' Dor has changed. For years I was a loyal customer and found some of my most favorite pieces…read morehere. I knew that a shopping trip would yield great results, and I always walked away with a full bag. It was especially a great place to buy work clothes! The quality and selection has really just changed. Everything feels cheap, thin and see through. It's got more of a 'club vibe' than a work vibe. Flying Monkey Jeans are no longer in the $40-50 range, now they are $70 for a pair! Staff was also super unfriendly. The store employee had airpods in. Did not offer to help set me up with a room when I was lugging around a pile of clothes to try on (with no one else in the store). Maybe what's in style has just changed and I'm not stylish anymore?! In any case, I don't think there is another shopping trip here in my future.

Processed a return of several frames at this LensCrafters location yesterday. The employee that…read morehandled the transaction was named Nelissa. I am very concerned for her well being. I think she may be ready to snap. LensCrafters- get Nelissa some help. She was so agitated and annoyed at what should have been a simple and routine process. Lots of heavy sighing. Aggressively slamming the glasses and cases on the table. Incredibly rude. Interrogating me on why I was returning the items. She was so very hostile and angry. Oh boy...She definitely wanted me to know she was not happy with me and wanted me to feel guilty for making a return, even though it was well within the company's return policy terms. Please get Nelissa the help she needs before it escalates. We don't want the term "going postal" to be replaced with "going LensCrafters". Nelissa- it's going to be ok. If LensCrafters doesn't help fix you, I can start a GoFundMe for your therapy. There are also support groups out there. Please reach out if you need.

My experience was wonderful. I went in with a little time to speak to someone and make a purchase…read more I conveyed that to Lou, one of the opticians, and I explained to him what I needed and how I wanted to pay. He understood my time crunch, what I needed to purchase, and he answered my questions regarding the glasses and my method of payment. He even explained to me their discount connected to my health insurance. It was great, no fuss no muss. This is my second time using this Lenscrafters and I strongly recommend using them for your glasses needs.

Purchased a pair of Dior heels online and it was listed online as size 38 but upon receiving it was…read moreactually a size 39 which was way too big for me. I requested a refund for the item and but was charged the shipping and return of the item. Overall left a bad taste in my mouth as they did not once apologize for the mistake on their part and they quietly changed the size online to reflect the correct size. Whatever happened to good customer service? It was pretty much nonexistent...

Absolutely the worst. Do not consign with them. I've worked with other consigners who offer much…read morebetter terms, a split of 70 / 30 regardless of brand. They do not put anything on sale without asking you first. They offer 30 to 60 days consigned versus a mandatory 90 days. Doubletake inflates the price online and marks down the same items in store. So if you are buying online, you are paying double the price. This store is not transparent and is deceiving. I called the store since my consigned items were approaching 90 days. I had been following my items progress online and saw that they were not yet sold. I called with the intention of letting them know that I will be picking up my items. They said they were putting them on a 50% off sale. I specifically told them I did not want my items to be a part of the sale which was my right to do, especially since they were sitting there for 90 days . They told me that they had already marked my items down, not once but twice and sold my items anyway. If you were a customer buying an item online, you as a customer were also being robbed. They were offering in store deals and we're not offering those same deals online. Beware, this company is not transparent and they are deceiving. It's also been discovered that they have not displayed items and then marked them down. I wonder, was it so they could buy it themselves at an extremely discounted price and then maybe resell it. In response to your note - I have the emails indicating that my merchandise was marked down 50% in store while the online price remained the same. You marked down my items twice at 50%

Innovation Optics was a great local choice when my prior optician wasn't available. Innovation…read moreOptics fit me in quickly, the eye exam was easy, and I ended up surprising myself by getting eye glasses there as well since they had a ton of reasonably priced options. Then, the glasses came in surprisingly quickly after having to be ordered. All in all, it was a great experience and I'll plan to come back.

Excellent staff and frame selection. I've been a customer for years. You will love this…read moreestablishment!