Best customer experience I've had an an eyeglass business. Harry solved my repair under 5 minutes…read morewith no appointment needed. Highly recommend this place amazing value for your time and great selection.

I can't say enough good things about this place! I took my broken glasses in after checking with…read moreseveral other shops that all told me they couldn't be fixed and I needed to buy a new pair. Within 30 minutes, the owner, Harry, had them completely repaired. He is incredibly knowledgeable and was so friendly throughout the entire process. If you need a quick, affordable, and expert repair, this is the place to go!

This is a new location for Warren Eye Care (yes, the name tells you their previous location)…read more I first became aware of them because I bought Google Glass and they were listed as one of the few places that would fill a prescription to fit their lenses. After one visit, I moved myself and my family from another local business to this place for all of our eyecare and glasses needs. The owner Michael Kim is a pleasure to deal with, he is warm, friendly, respectful and has a great sense of humor and best of all, he really knows his business. He has a few different eye doctors that are there at different days of the week and it isn't difficult to get an appointment. His shop is always spotless, I honestly wish that most restaurants had a public bathroom as clean as his. Michael is one of those business professionals that I trust completely. He is quick to tell me that I really should spend a few extra dollars to get something that will make me happy and just as quick to tell me that my prescription hasn't changed much and I probably can wait a bit longer for new glasses and save some money. His wife Gina is a lovely woman and very friendly and the eye doctors he has working for him are both great. The shop is large, clean and has a very nice selection and Michael is a master of his trade, when he takes measurements and mounts your lenses in the frames you pick, the work is perfect and he treats you as if you're his only customer and wants to make a great impression. When we visit, I bring my wife and daughter and are usually there for a while picking out frames and seeing the optometrist and I see how happy his customers are when dealing with this business. TLTR - I went here with reservations as I already had a place and felt bad about going to another business, but the care and service here is unparalleled! They easily made me and my family customers for life.

Have taken both kids there for glasses and contacts, super easy and helpful, friendly. They were…read morevery patient teaching my youngest (11 years old) to use contacts, which we wanted for safety with sports.

Has been my go to, Fanwood eyecare for past two years. Until now. Dr Shin recommended a pair of…read more"occupational" lenses that I was apprehensive about. Been struggling with my graduated lenses and having trouble with computer. She said "if they don't work for you we will take them back". Well tried twice with adjustments and I could not see the computer. And they did not take them back. Exchanged them for a lower priced distance pair of glasses that I did not need. The tech said "I will give you reflective lenses because you are disappointed". Just picked up that pair of glasses which had to be significantly lower in price. But who would know. They don't talk price. Ended up paying 50 dollar balance for a refelctive test not covered by my insurance. Fired. Never going back. So dissappointed. Think twice about this place. Nice people. Bad policy/customer service.

a place of excuses. Convinced to order progressives even though I said I had tried them before and…read morethey gave me headaches. Micheal said they were probably measured wrong by the other optical shop. He said they don't make mistakes and it would be so much better for me. I agreed and wore them only twice before I couldn't wear them again. I spoke with the former optical shop and my insurance and they said he should be able to change them. After a lengthy explanation - he said yes. I was so happy - until I got them back months later. SAME PROBLEM - progressives - I was driving to work and everything was blurry but worse. I called - was told this was unacceptable and it would he discussed first thing in the morning as he was not there. fast forward to the END of the next day and I am the one calling again. oh my they forgot to call me but would get right on it. It will take another several days! Woke up to a message 2 days later - I don't always check voicemail because I don't use it. Micheal has no idea if I need distance or close up how is that even possible - I need them for driving and television - and I said for distance - can't get more simplified than that. Can't get more ridiculous than that!

We have been Dr. Hilke's patients for almost a decade and prescribed the best eye care, not only in…read moreour contact and eyeglass prescriptions, but in the monitoring of retina degeneration and in reference to a top quality eye surgeon for cataracts.

Getting an appointment was easy, which is always appreciated. The appointment itself went perfectly…read morefine. The optometrist was knowledgeable and slowly worked her way through the eye exam. For years I've been devoted to a particular eyeglass frame from Warby Parker. While the optometrist was writing my prescription at the front desk, the receptionist discovered I wouldn't be ordering glasses through the office. Her previously pleasant demeanor turned cold and although I received a copy of my prescription, it was with an air of "you're doing something wrong." I ordered my Warby Parker glasses and needed adjustments. I called the office to inquire and received the same cold shoulder - the office will not serve patients who don't order their glasses. I didn't expect adjustments to be free, but nor did I expect to be turned away so brusquely. For a small town optometrist office, I expected professional behavior, which I did not receive. A patient buying glasses elsewhere hurts their bottom line, I understand that, but I am the one wearing the glasses and need to feel comfortable with my choice. I don't believe it's right for patients to be treated like that, so I will search for a new optometrist.

This is my third time getting glasses at this location. On my first visit, no one offered to help,…read moreso I left. I visited a couple more times and had a much better experience. My questions were answered and someone took the time to explain lens options, which was very helpful! I like Warby Parker bc they have frame widths from extra narrow to wide. They're committed to your comfort and adjusted my new glasses multiple times and very patiently. 1 star for my first experience and 4 stars for subsequent visits. The glasses are reasonably priced and their transitional lenses are very good quality!

Post cataract surgery. Great prices, excellent quality, and quick delivery. Friendly staff. I'll be…read moreack to buy one more pair of long distance/nighttime driving(anti-glare needed) lenses. I was surprised their lense prices included anti-scratch and anti-glare features.

I read several reviews that mentioned this place cuts lenses on-site and offers a fast turnaround,…read moreso I called ahead to confirm they could get my lenses ready before my upcoming vacation. They assured me it would be possible, so I drove 45 minutes on my lunch break to drop off my glasses. Unfortunately, they weren't ready in time for my trip. It actually took 10 days from when I dropped them off until my glasses were ready for pickup. To make matters worse, after they missed the deadline, they closed for a week for vacation (which they conveniently "forgot" to warn me about). They placed the blame for the delay entirely on UPS, but it was Rems who told me they could have my glasses done before I left. UPS didn't close for a week and didn't fail to communicate with me--Rems did. While I appreciate that they cut lenses on-site and can sometimes offer a quick turnaround under absolutely ideal circumstances, the 10 days it took to complete my order was actually longer than if I had gone to a closer optician that sends glasses out to a lab.

My dad was in from out of town and cracked the temple on his glasses. Not only did they fix it in…read more15 minutes but they also didn't charge! Amazing service and people!!

All around great place for glasses or lenses. Came in to order prescription lenses and was…read moreimmediately greeted joint walking in the door. They are patient, helpful and ensure you're satisfied before leaving. Came back to pick up my lenses and was helped by Ebony who deserves her flowers for exceptional customer service! She went above and beyond to get me a case for my other glasses, wrapped up my other lenses and made sure I was all set.

Lens Crafters Watchung is the best place to buy same day eyeglasses…read more Love the professionalism, they have their own lab. Very large selection of frames, from designer to basic eyeglasses. The service is very good. Could not ask for a better experience. Very impressed with their awesome service. This is my new go to vision center to buy eyeglasses. Definitely recommend Lens Crafters Watchung.

Absolutely top-class. The support and technical expertise of Austin and Ledy G over the years are…read moreunmatched. The optometry doctors have also been excellent although their availability can be limited during certain periods of the year.

The service and expertise is fantastic. Dr. Maria Donmingues is both extremely knowledgeable and…read morepatient. She takes the time to explain everything regarding the condition of your eyes and answers all of your questions. I was definitely not rushed. I then chose a pair of glasses and was fitted by Austin. Austin is also extremely knowledgeable and patient. He explained the various differences in frames and which ones he thought would benefit me most. If you want a great eye exam and want to be fitted with the beautiful frames this is definitely the place to go.