I have never met Dr. Friedrich Boettner. This review is based upon telephone conversations with the…read moreDoctor and two members of his office staff. The calls were made in order to set up an appointment. It turned out that, as a result of these conversations, I decided not to see Dr. Boettner, and gave him one star. Over the preceding ten months, I had been evaluated and treated for hip and knee pain by two orthopedic surgeons. Both diagnosed my condition as osteoarthritis. Recently, I decided to seek a another opinion. Dr. Boettner was recommended by a family friend. I went online and looked at a large number of his ratings and reviews, including 17 on Google. Almost all raters and reviewers gave him five stars. On October 2, 2019, I called Dr. Boettner's office. The woman (referred to as "A" below) who answered the phone spoke in a flat, detached and somewhat unwelcoming tone. She informed me that, prior to making an appointment, I would need to answer a number of questions in order for Dr. Boettner to decide whether he would accept me as a patient. Once the questions were answered, "A" said that, in addition to my responses, the doctor would have to see prior x-rays documenting my condition. This was where things began to go wrong. Just to be certain, I asked "A" whether a CD containing the x-ray images would be acceptable. (A CD is the customary medium via which such images are shared between physicians). I was told that a CD was not acceptable. I was puzzled by this response, so I asked "A" whether she meant that I had to send the actual x-ray film. She replied in the affirmative. I then called one of the orthopedists who had previously evaluated me and spoke with a member of the doctor's administrative staff. I told her what "A" had said, and she expressed surprise because, to her knowledge, x-ray studies were almost always sent via CD. I called Dr. Boettner's office and left a voicemail. Late the next morning, since I had not received a return call, I called the office again and spoke with someone other than "A". I shall refer to her as "B". I explained the reason for my call. After telling "B" the outcome of the previous day's conversation with "A", she informed me that I could, in fact, send my X-rays via CD. In view of the lack of clear, unambiguous agreement between "A" and "B" with respect to what Dr. Boettner required, I felt the need to speak with him directly. I asked "B" if I could do so. She told me that the doctor was not available. I then told "B" that I would like to leave him a message. "B" asked me what the message was about. I gave her a very general answer. She replied that this was inadequate and that I needed to be more specific. I was becoming frustrated and annoyed by this intrusive "interrogation". So, in an attempt to provide another reason for my needing to speak with Dr. Boettner, I told "B" that I was reluctant to divulge potentially sensitive medical information over the phone. "B", sounding somewhat confused, put me on hold. A few minutes later, "A" came on the phone. She asked me what the problem was and I explained it. After some more back-and-forth, she reluctantly stated that she would give my message to Dr Boettner. On the following day, October 3, 2019, I received a call from Dr. Boettner at 9:53 P.M. I was busy at the time and did not answer. I called him back at 1017 PM. Dr. Boettner answered the phone in a gruff, irritated tone of voice. I began to state my concerns about his office staff's apparent confusion regarding the format in which he wished X-rays to be sent to him. He interrupted me in mid-sentence and appeared about to lose his temper. Raising his voice, he stated loudly and angrily that I was wasting his time with "administrative" issues. I was shocked and completely taken aback his grossly inappropriate behavior and informed him that I would not be using his services. He acknowledged this statement gruffly and terminated the call. I am a Doctor of Medicine, Board-certified in a specialty other than Dr. Boettner's. I have been in practice for forty years and can't recall ever being treated in such an egregiously rude, disrespectful and abusive manner by a fellow physician.

On Friday the 13th of December I had anterior hip surgery to replace my arthritic hip. Yesterday,…read more1-08-20 I returned to work by driving myself and walking without any assistance from a medical device or person. HSS is #1 for a reason and I'm privileged to have been able to partake in their available knowledge and skill. I'd always heard it was a bit like a "factory" being there but i very much disagree unless that means "the trains always run on time." From security to the nursing assistants, check in staff, waiting room, anethesiologist (Dr. Nigel _?__, nurses, surgeon (Dr. Boettner), I have nothing but praise. However I chose to write today because of the 1 star review posted by "Dr. D." Dr. D who wrote the 1 star review is a lucky man indeed to have gone 40 years without ever having experienced what he saw as "grossly inappropriate behavior" on the part of Dr. Boettner and his staff. I have to say I'd be pretty annoyed to receive a call back at 10:15 PM (since I go to bed at 10) to listen to a complaint about my administrative assistants not being clear as to the type of X-ray to be sent. In fact when I had my X-rays done (not through HSS) I was frustrated because Dr. Boettner's office kept saying they had not arrived and the radiology dept kept saying they had already sent it. After three times of asking them to send again I went back to the radiology office myself and asked if i couldn't have a CD for myself so I could send it or bring it in. It was at that point when I learned they indeed never had sent in the CD of the X-rays but rather the report the radiologist had written which is not what I ever asked for. They supplied me the CD then and there and I left. Where the fault lies I don't know. I don't care I just want things remedied as quickly as possible. Perhaps there was a mix-up in communication regarding reports and CD's for Dr. D. Just as camera's no longer use film, I believe x-ray technology has moved away from it as well so asking for "film" X-rays would have probably been absurd. Anyway, stuff happens. Everyone is working three times harder with less and for less. No one has to be rude but it seems a mix-up over the type of X-rays you needed, to the point of going to the Surgeon for help or to complain about the confusion could also be seen as rude and intrusive.

I have going to and recommending patience for over 20 years. He has helped me & performed surgeries…read moreon me & others and no complaints only kudos. He is not only a great surgeon but his bedside manner is 2nd to none. I highly recommend Dr. Grosman

I recently had shoulder replacement surgery. Dr. grossman was excellent. His PA Michelle was…read morewonderful. Everything he predicted came true. I am three months into recovery and I feel great. He and Michelle addressed all my concerns in a compassionate manner. I would certainly use him again. Rochelle Feldman

If your looking for that personal family Doctor look no more . I changed my insurance plan just so…read moreI could be seen by Dr. Stallone. When you want to know exactly what your issues and or medical conditions are he will take the time to figure it out . I have been going to another Physician for 30yrs and it was always 123 nice to see you treatment. Dr. Stallone discovered several treatable conditions that would have led to possible serious issues later on . The Staff is incredible from scheduling appointments to follow ups. Veronica will always greet you with a smile and prep you for Dr. Stallone !

Dr. Stallone and his office are a wonderful addition to my healthcare. It's been a couple of years…read morenow and he has discovered a couple of medical needs that have benefited me and my overall lifestyle. From sleep apnea solutions and more. The office and Doc office experience are both pleasant and productive. Very lucky to be a patient here. Big thanks to doctor and staff!

Very caring& listens to your questions. Very knowledgeable in everything. Answers your calls…read morequickly.

this place is of part of the northwell health system. the…read morethings I like about it most is that you can get mostly everything taking care of in the same building, like blood work cardiology and general doctors care. they also accept most health care plans.

All I have to say is Dr Rafiy is the BEST I met Dr. Rafiy after a work related injury in 1998 and…read morebecause of Dr Rafiy I'm walking . I go back to work 10 years later because of a back injury and wow

Office Experience is terrible, the people answering the phone aren't nice. He's renting space in…read moreanother doctor office and isn't in the office much.

I can't say enough nice things about Dr. Gasparini & Dr. Chhabra. It's the only doctor's office I…read moredon't feel anxious about going to. They both make you feel like a friend, not just a patient. I usually see Dr. Chhabra he is always so pleasant and willing to see to any problem I may have. he will always take the time to listen to your concerns. I've also seen Dr. Gasparini on several occasions and he is just as caring. they see to my needs and we talk about family. it never feels like a doctor's visit. I can't recommend them ENOUGH!!! If I could give them 10 stars I would.

I can't say enough about Dr. Corso who is such an incredible orthopedic surgeon. From the very…read morebeginning, I felt genuinely cared for--not just as a patient, but as a person. He walked me through every step of my healing journey with patience, compassion, and clarity. I never once felt rushed during appointments. Instead, Dr. Corso took the time to always listen, answer all my questions, and make sure I felt comfortable, understood and informed. It's rare to find a doctor who combines such expertise with true empathy. I always felt heard, supported, and I know I am in the best possible hands. I'm deeply grateful for the care I received and would highly recommend Dr. Corso to anyone in need of an orthopedic specialist who truly treats his patients with the deepest compassion and respect. Dr. Corso is incredible and has exhibited such patience and understanding with my complex health challenges. His guidance and help has made a great difference in my life. Anyone who is fortunate enough to be a patient of Dr Corso's should consider themselves very lucky and I know I am blessed to be under his care . Dr. Corso is the best of the best.

Thank God for Dr. Corso. He has provided great Orthopedic care for myself and my family members…read more He only requests the exact tests required for a perfect diagnosis.

I am amazed. I had a bilateral knee replacements..I was…read morebone on bone. I also did it partly to fix my feet. because you have to fix the knees before you fix the feet. Gait changes... I've had his business card for a while but I had been going to my podiatrist that I've been seeing for years. His non aggressive measures were not working. so I went for a second opinion. I had already scheduled a follow up with my podiatrist the week after I had my consultation with Dr.Levenstein. Both doctors were diametricakky opposed in treatment and diagnosis. But I continued on with Dr. Levenstein. I am amazed.. each treatment gave me more range of motion and less pain. I'm out of my sneakers and wearing real shoes. The debilitating pain is almost a memory. PRP for my right foot... then we work on the left. I feel normal. Knees feel great.. no more limping. no more sneakers.. He really cares about his patients.. and wants them to do well. Very easy to talk to. and he explains things very well.