I would say it's best to stay away. Rating it 1 star because 0 isn't an option, and what's worse…read moreis, I don't think they even care. Reading other reviews, apparently I'm not the only one having a similar experience, not once but twice. How hard is it to write a prescription for PT? Apparently, it's out of the wheelhouse of the physician. First time, didn't code it right, and in reading it afterward, it was for the wrong body part. Took 2 weeks to get it rectified, along with 6 phone calls to the office, who apologized, and sent the exact same wrong prescription over to the PT place, finally corrected. Follow up appointment, I get 4 different texts, starting a week ahead asking me to confirm my appointment, which I did. The day of my appointment, I arrive on time, to find my appointment has been cancelled. Reason? Doctor had emergency surgery. Somebody called you, but no one answered. I have no idea who they called, but it wasn't me, show my phone history to the very nice receptionist, she sighs, and says well, they were supposed to call you. Phone number in the system is correct, but none of the other information is correct. They have an address that I haven't lived at in 26 years, I actually have no idea, how they have this address. Second time correcting that issue, and the follow up cancelled appointment is 2 months after the first visit. How long does it take them to correct an address? I see the doctor today which is 2 days after the cancelled appointment. Issues haven't changed, he asks me why I haven't had the MRI..... to which I replied "What MRI"?, they should have scheduled it at the front desk. Turns out it was scheduled, but the MRI place never called me (Or so they say). Go figure....probably got that same wrong phone number from the office. So, I tell the physician, the issues with the first prescription, and how it delayed care.....(crickets) didn't get a response. I check out, and I'm supposed to pick up a script for more PT and an MRI at the front desk. No script for PT, call goes back to the doctor, and I have to wait for the script, albeit only 15 minutes. Nurse apologizes, very nice, I didn't look at it, and left for the PT place to drop it off. Guess what? Wrong script, wrong body part. Script for MRI is correct, PT nope. How could this be anything other than the physician himself. It wasn't just a simple oops and some clerical mistakes, this entire operation from all aspects has no idea what they are doing, read the other reviews I am not an anomaly at all. Now the Physician. He is a spine doctor. I was referred to him by another orthopedist who said, not my specialty, and from your symptoms you need someone with this expertise. Correct just not this guy. She was willing to treat the issues I had with my knee which was very swollen, bruised and some meat removed from it. The first visit is about 1 1/2 months after the accident. After seeing him twice, I can't for the life of me fathom a guess as to why it took so long to get an appointment. I was in a head on auto accident with another vehicle who entered our lane of traffic. Now, I was specifically seeing him, because another physician recommended I see him, didn't pick him out of a phonebook or for any other reason. To say he seemed disinterested is being polite, barely examined me, and said it's going to take a long time until you feel better. The nurse had to bring up the chart for him to look at it and see for the first time. Same second go around, didn't bother to look and even question why a test he ordered wasn't performed, before going to see him a second time. Now my daughter was with me for the first exam. Her opinion was what a waste of time that was he barely looked at you. Second visit was shorter and less of an exam than the first. No follow up, no follow through, and couldn't be bothered. Do not waste your time, I went to a spine doctor who never physically examined my spine.

Services rendered are great. I've been treated by two different doctors. I'm satisfied with that…read more What ruins the experience is the billing staff or appointment staff. Since COVID I get a text for preregistration. I get this sometimes a whole week prior. I usually wait for the same day of the appointment to o fill it out as they require the co-pay to be paid as well. For this reason I wait in case they reschedule an appointment (which I've had appointments cancelled and not by me). Yet when texting in the past long lot that I'm present for my appointment I'm informed that the referral is expired. Why not tell me in text sent a week prior? I could've arranged to get the referral. Now I'm being stressed that I would be responsible , blah, blah blah. Plus when i do get the referral they insist on my primary to fax it over. They're busy as well. Train your people to go into the site and retrieve them or hire competent people to do so. Anyway. I cancelled the appoint and rescheduled. Not gonna jump through hoops. Although I'm hurting I'm not gonna get high blood pressure for something that could've been prevented by the staff.

most of my initial visit i listened to the doctor enumerate his expertise, general background, and…read morethe importance of each of his numerous degrees. about 15 minutes was spent applying pressure to 3 nerve locations near my frozen shoulder. there was no positive reaction to his "treatment". there was very very minor advice re helpful physical therapy. i have gotten 20 times more help from facebook! i felt scammed big time by a narcisstic type personality. $450 not covered by insurance down the drain.

I been to a few different physical therapist in my life.i have to say that this one is way…read moredifferent. Dr. John De Noyelles is amazing. He has made a huge difference in the way I feel.he is very skilled therapist, very hands on.its very clean and there is a friendly staff. I recommend visiting Move physical therapy!

My review is mixed. I have had lovely interactions with the front desk staff but Dr Shah, though…read morevery thorough, is lacking in kindness, patience, and bedside manner. He has been helpful but yet very condescending and disrespectful. I have felt completely shut down and unheard when trying to talk to him as if he doesn't care because he has referred me out to a million other doctors. I thought that as my primary doctor he should care about how I am feeling overall. He goes so quickly that it's rushed and there is zero room for compassion or discussing anything, he cuts me off, he doesn't seem interested and is very patronizing. I have literally left there in tears a couple of times. It is NOT OK!! He may be thorough and I appreciate that but the other stuff has made me get to a point that I don't ever want to have appointments with him anymore.

I am new to the Garnet Health System but so be far enjoying it. This office is smaller then many…read morewhich during COVID times especially is very nice. When you arrive there is a designated number to call where they will verify your health state and then they will meet you at the door. The parking lot is big and it is located in the shopping center near the McDonalds. The staff is friendly and willing to help.

I have been a client for almost a month. I could barely stand up straight when I walked in the…read moredoor, but within ten minutes of discussion and physical evaluation, my therapist Mike, had already figured out what was wrong and began working to correct the issue. It took him a few more minutes to make an adjustment and I was a new person! With weekly sessions and daily home exercises I have gained strength and support and have not had any problems. I highly recommend calling this office if you have any physical pain whatsoever. You can tell that the staff are knowledgeable, like their jobs, their clients and each other. Great office!

From the owner: Specializing in: - Physical Therapists…read more- Physical Therapy Clinics - Rehabilitation Services - Clinics

This place looks suspicious from the minute you step through the door. The patients look like…read morethey're waiting for "painkillers" and the staff are clearly on to the game. Businesses like this pretend they're legitimate by providing one decent service--in this case varicose vein treatment--while misrepresenting the others and skirting the authorities before packing it up and moving on to the next sucker location.

Este centro es el número uno en toda el área de Orange county tratan a las personas individualmente…read morecomo parte de la familia con un profecionalismo en el cual no encontrarás en otro lugar felicito a Melissa y a Iris por lo buenas atenciones que le dan a todos las personas que asistimo a este centro de rehabilitación ofreciendo sus más amables atenciones en los momentos más necesitados

My mom has been a resident there for almost 3 years. The staff is fabulous, kind, compassionate and…read moredefinitely overworked. I would love to thank Cathy, Ann, Laurie, Thelma , Colleen, Kristina? Nayeli and Lynette. Wonderful staff the place would fall apart without them. These ladies are the backbone of this establishment. Nothing is perfect, there are definitely some things that could be better aka the food for one, running out of supplies, the cleaning staff needs to pay more attention to detail, and faster response time when the call bell is pushed.

my 97 year old aunt was sent to Cortlandt Healthcare; she fell and fractured some bones…read more. i am happy with the staff . they r like a family working together . is it perfect ? no i have never been in a perfect nursing home but i do know that my aunt is safe and the people who work there do care about their patients and are doing the best they can .. it isnt an easy job and nursing homes on the whole are always run with a short staff just be consistent with visiting your loved one that is most important

First total knee replacement was August 10th, second one November 30th 2016. Amanda in the New City…read morelocation has been caring and understanding while being professional and on point in getting me through the easy and tough rehab process. She is hands on and guiding you at all times, NO assistants, physical therapists 100% of the time (not found with all PT places). Only 2 patients per hour which is great as a patient. Making appointments is easy, Adonna is fantastic. The text reminders are great. If you have a scheduled surgery, make your standing appointments before surgery. They send updates every six weeks to your doctor or when needed. Highly recommend Amanda and the New City location. This location is less hectic than the Pomona office (which is also 5 stars).

I recently hurt my shoulder while hiking. After taking an X-ray and MRI, my orthopedic surgeon…read morerecommended PT. I found the staff at Access to be friendly and caring. Dr. Tracy Urvater is extremely professional. She is knowledgable and helped me put my mind at ease. She creates a warm and welcoming environment for rehabilitation. After a few sessions, I saw almost immediate improvement. I highly recommend Access Physical Therapy for your PT needs.

Dr McLoughlin is knowledgeable and compassionate. He has been of real help to me on several…read moreoccasions. I am an octogenarian and have seen him for both knee and foot/ankle issues over the years. And what I really like about him is that he is willing to go with conservative treatments first and does not opt for surgery unless it really seems necessary. (That is important to me because I have inherited a family bleeding disorder so surgery can be a real risk.) I would recommend him to anyone.

Beware!!!!! This dr is listed as a participating In Network provider on my insurance. I also called…read morethe office and gave all my insurance information before where they confirmed they do in fact accept my insurance plan. So I take my son there for a dislocated knee cap. My son literally had a 5 minute scan with no tests done. They give him basically an over the counter knee brace that would cost $30 in Walmart. It was not fitted to him it was just something they had in back. Fast forward a month they send me a bill for over $3000 and say they do not accept my insurance. It says right on my personal insurance plan that they do accept I even emailed the billing department the proof as it was listed. Plus let's not forget that they also confirmed prior to my visit they accepted it. Well now no one will take my calls, office staff a nightmare. They will not call back or help in any manor. I called my insurance and they said all they need is them to give an authorization and it will be covered but they will not cooperate! I warn anyone thinking of going to Beware! You may think you are going somewhere covered by insurance and a month later you will be dealing with the same nightmare as me! I am reporting them to American Medical Association as well as getting Legal Council.

Doctor and staff were pleasant however after spending over…read morean hour on the phone having my medicare insurance approved before booking an appointment and then having the appropriate records sent. I was told after a 1/2 hr wait that medicare wouldn't cover the visit and it would cost $250 plus the actual cost of the cortisone shot which was apparently an unknown price. After another 20 something minute wait I was told the visit would be covered except for the copay. The most unprofessional medical visit of my life. Michael M PS No one informed me that after having a shot I could not have physical therapy for 72 hours I only discovered that after showing up at the therapists the following day and wasting a few more hours. Good grief

Visited the walk in center at Orthopedic Associates in Poughkeepsie out of desperation this…read moremorning. Got the around 845am. The waiting room was pretty full, still no one acknowledged me or gave me any directions. After approximately 10 minutes I found out that I needed to put my name on a list which I did. I sat down to wait for my name to be called and as I waited as most people do I was on my c Cell phone. After several minutes I saw people that came after me getting signed in, checked the list and sad my name crossed off. When I asked why I was told that I looked as if I was busy so she skipped right over me. Didn't even want to come here because of previous terrible care like a doctor who when I cried following a diagnosis said, " it's not like I told you you have cancer" . Now just one more reason why I need to find a new orthopedic doctor. DONT USE ORTHOPEDIC ASSOCIATES OF DUTCHESS COUNTY!!!!!!!