I've been here a few times over the years and I've always found the staff very helpful. We have…read morepurchased perennials and trees from Down to Earth. The last time I was there I was looking for something specific for an area of my yard that tends to be a little more wet than others. I asked someone working there for suggestions and she gave me MANY suggestions. She helped me select a few plants and gave me recommendations on planting/ layout. They have a huge selection. I find it interesting that most of the negative reviews are in regard to their return policy and pricing (all of which are clearly stated). I am always wary of Yelp users who have less than 10 reviews and all are 1 star. Some people just like to complain. Go to Home Depot if you want low prices, a return policy, and unhealthy plants.

After 15+ years of being a dedicated customer of Down to Earth, I now officially give up…read more My total purchase over the years between patio furniture and plants is probably about $20K+ After my experience today. I am done. I know it sounds trivial, but I was there today to buy a simple railing planter container. All colors, were marked $21.99. I bring the last Terra Cotta to check out and am told it is $34.99. When I said this is incorrect, all I heard from the two cashiers is "sorry, this is above me". When asked, can you correct it? "Sorry this is above me". I am not a stickler on pricing, but this was ridiculous. No offer to check with a manger or any one else, just a "Sorry, this is above me". Guess I will go shopping on Amazon..... So much for buying local.

Rachel and her staff exceeded all expectations with the professional work they did recovering our…read morestools. She was thoughtful and informative with fabric recommendations, was able to do the job and had it done in a week. A brief consultation with a different local upholsterer left me feeling like it wasn't even possible. But Rachel took them on and did the job like a pro. Ten stars!!

We went to The ReBorn House in hopes they could reupholster our worn out window seat. They gave us…read morequite a few fabric samples to try out in our home before we made a final decision. Due to their age, they ended up making all new cushions, very plush and way more comfortable than the originals. Rachel was fun to work with and also helped pick out fabric to make coordinating throw pillows. She is very level-headed, accommodating and full of ideas! We look forward to seeing her again soon. We couldn't be happier!

I went to get a sofa and they deliver next day, everybody was very professional and the price was…read moreright.

Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

The services we received that Ethan Allen in Scarsdale New York was outstanding. All follow up…read moreconcerns and ordering through your designer Donna Bouley was also top notch. Donna provide provided outstanding services as a designer. She was very helpful and experienced and she understood what we needed as customers and was able to meet our needs in her design plan. She provided excellent services.

I've known Yien and Leon for about 10 years and they do beautiful work. They always deliver on time…read moreand go above and beyond to make things run smoothly. I've ordered numerous window treatments, furniture and bedding from them. They make everything custom and local which is nice given that I love to support local businesses. Also sustainable They are experts in their field. Yien has a background in textiles and fashion and Leon is an amazing furniture designer and carpenter. They have what you need to finish, and always are full of experience / knowledge of the interior design field. Absolute pleasure to work with. They also work with a budget which is useful if you're doing a hospitality project or have a whole house to fill with curtains, shades, upholstery.

Been there twice, very happy with service, highly recommend! We have some beautiful antique pieces…read morethat needed a really special pillow for comfort. The usual suspects (Home Goods, Pier One, Crate and Barrel, etc.) just didn't have what we were looking for. While walking by this store we literally stopped in our tracks because their fabrics were so unique! We started with the larger throw pillows in red. The shop owners were very helpful, sent us pics as they were being made and shipped promptly to our home. A month later when had more pillow needs we knew just where to go. The second set are the cherry blossom pillows. These were sent with a hand written note. If you are truly looking for something hand made of high quality check this store out.

I was in the market for new lighting and heard Lites Plus is the place to go. While the outside of…read morethe store is unassuming, the inside is absolutely spectacular. From the moment I walked in, I was blown away by the variety of high quality home decor items including vanities, mirrors, sculptures, and so much more. It was almost overwhelming, but the staff was incredibly knowledgeable and quickly understood my vision (thanks Bill!). My overall experience was delightful from start to finish. Who knew a beautiful establishment like this existed on Rt 59?! I cannot recommend Lites Plus higher and plans to return frequently!

They do not allow refunds only credits for returned merchandise, terrible! So if you take a fixture…read morehome and it's too big or too small for the intended space, you are stuck with it!