I called at 9:00 am and asked if they could check my brakes on my truck. They said they had a…read morecancellation for 10:30 am. So, I took the appointment and they replaced my rear brakes and road tested in about an hour and a half. Very excellent service and would recommend to anyone!

Best car buying experience in have ever had.. no pressure and very helpful..I bought a Toyota…read morehighlander and couldn't be happier..all around great people..

They run a very professional, no nonsense shop. We have all of our Volvo work done at Bedard…read moreincluding the substantial refurbishing of a classic, 2012, C30, T5, Turbo Coupe. I wait for my vehicle in their modern, comfortable showroom, coffee and snacks provided.

Carrie, the service department manager is very professional and willingness to help is very…read morewelcoming. She listened to my car issues and they were very prompt in letting me know what they found. It was my breaks/rotors and found that many XC90's 2017 were found to have the same issues, she said it would be a couple hours and offered me a car while waiting, so I was able to go home and return the next morning for my vehicle. It was a very quick and easy experience and it was nice to actually find in a dealership. Kudos!!!

I have some pretty extensive experience with car dealerships when I was younger; as an employee, a…read morecontractor vendor, owning a car transport company, and as one-time partner in a used car dealership. As you could imagine, I have a rather dim view of how most dealerships operate. While searching for vehicles on the Internet recently I stumbled on a 2013 Tahoe in the Bedard Chevy used inventory. During a visit I reviewed the vehicle and it fit my needs rather well. I was looking for particular options for a long time and this vehicle had them. The Tahoe was also the cleanest and less abused of all that I had considered. The sales person, Heather was extremely helpful and low pressure. The next day we made a deal that I was happy with. Upon delivery of the vehicle I discovered a malfunction with the Tahoe's heated driver's seat. Heather was exceptionally responsive in getting the problem fixed, as was the service department. I can't say enough about the apparent honesty and integrity of the Bedard folks I worked with, right down to the courtesy of the drivers who delivered my vehicle to my house!!! It takes a lot for a company to earn my trust. Bedard has done so. No baloney, No BS, No excuses. Bedard is a low pressure, low hype dealership. It was worth the drive and I live over 1 hour away. I'll be certain to recommend Bedards to all of my friends.

Heather is a wonderful salesperson! She worked with me via email, text, or phone depending on what…read moreI needed. She had so much information about the Chevy Bolt- which I was surprised they had in the color I wanted! She set me up with a great price and I don't feel slimy like I did the last time I bought a car. Love her and I love keeping my money in the Berkshires

Recently purchased my 4th car from Dalton Auto Express Customer service is always A+++ whether…read moreits Eli , Joe ,Melissa or Alex Always a pleasant experience with zero pressure which isn't always the case when purchasing a car Cannot recommend them enough for your auto needs ! Brian

We can't say enough about Eli and his staff. Super friendly,…read morehelpful and knowledgeable. All their cars are recently off lease, the best scenario for a used car purchase. If he doesn't have what you want on the lot he will find it. Every car is fully serviced and detailed before you drive it off the lot. Based on our needs he recommended a 2016 Nissan Pathfinder. A beautiful moss green, 3rd row seating, 4WD, 28,000 miles.. We are very happy and recommend them to anyone wanting a low mileage used car.

Saw a vehicle I had been looking For many months show up on their website... I spoke to Zach and…read moretold him I wanted it, and asked for some information for my lender. Everything was handled properly with excellent communication. My lender was very picky and they handled it all with no problem. I gave them the deposit over the phone, and they took care of getting this beautiful used car ready for sale. We scheduled a meet up for the following week, and they drove the car to NH and met me at the town clerk so I could register it. Easy in every way possible. Thank you so Much Zach & team...! Love my used Golf Alltrack already.

Drove an hour and 10 minutes to get there for when they opened having a very specific used car that…read moreI was interested in. The salesperson Martina was great. She was very helpful and did not pressure me to buy the car. The problem was with her manager. I asked to take the car out for a second test drive and his answer was that the car was going to sell (multiple buyers interested) and he would not allow me to test drive it again. Was a long drive to get there but I drove to a different dealership and bought the same model from the second dealer. Not the way I would treat a customer who had driven a considerable distance to try to buy a car from me. I can't recommend Audi, BMW & Volkswagen of Pittsfield, after the way I was treated by the business manager.

Arace knows how to make one feel taken care of and frequently does detailed analysis of systems and…read morecatches many other problems that may get missed or neglected by other mechanics that are serious. Being a previous dealer of many decades built by his own hand not old money, he knows the ins and outs of many vehicles and what other places may miss from experience and doesn't rush.

Excellent service and result, I was disappointed that the cost was nearly three times the estimate.read more

They were very nice on the phone. Great with Saabs. I recommend them for anyone especially with…read moreSaabs very good experience! Ty for your expertise

If you have a Saab, this is the place to take it. My ten year old car (new in Saab terms) went in…read morefor its annual "physical". John and his team found little things that needed attention. These were items a general mechanic likely would not have found and, if they did, might not have the corrective parts. Not only did Performance have the parts, but they were reasonably priced both for the part and the labor to install it. An example was a windshield washer nozzle that was about $18 installed. I want my 2011 Saab to last a lot of years. With Performance Automotive it will.

I took an older car in for inspection knowing it had issues, and I acknowledged that up front. K-M…read moremight want to rethink leaving doors open in the waiting area if they're going to laugh at someone's car and loudly make fun of it. I'm glad I provided them with such great amusement, but it was humiliating to me. It's possible that they didn't realize how loud they were being and didn't know I could hear them. However, good customer service means that you treat people with respect and understanding. They had no idea what reasons I had for bringing my car to them in that state. I didn't get any offers for help (e.g., "We could fix that for you if you want"), just a lot of head-shaking and the reminder that I have 60 days to get it reinspected without a fee. NO THANKS. Not only will I not be bringing my car back for reinspection, but I will never bring any of my cars here again. Their service went far beyond rude and unprofessional. They were downright mean.

K+M Toyota did a fantastic job working with me and Toyota to repaint and repair some odd rust…read morespots that had formed on the trunk of my new car. Even though it wasn't technically under warranty, they were able to get Toyota to Goodwill the work, and get everything covered. Gary especially in the service department did a great job with getting the ball rolling on this. All this despite the fact that I purchased my vehicle at a competitor. Because the Service Department at this dealership was completely honest and straightforward with me, I will be continuing to go here to get all my extended warranty service done on this vehicle for the remainder of the time I own this. Furthermore, I will more than likely be purchasing my next new vehicle from here. Anyone can sell a car. But if you're looking for a completely honest and ethical service department to service your Toyota vehicle along with it, look no further than right here.