They were very nice on the phone. Great with Saabs. I recommend them for anyone especially with…read moreSaabs very good experience! Ty for your expertise

If you have a Saab, this is the place to take it. My ten year old car (new in Saab terms) went in…read morefor its annual "physical". John and his team found little things that needed attention. These were items a general mechanic likely would not have found and, if they did, might not have the corrective parts. Not only did Performance have the parts, but they were reasonably priced both for the part and the labor to install it. An example was a windshield washer nozzle that was about $18 installed. I want my 2011 Saab to last a lot of years. With Performance Automotive it will.

Good used car dealership for those of us with no or bad credit and the owner is super helpful tells…read moreit like it is and how to get a lot of people financed and into a car

Best car buying experience yet. Scott was great to work with, and we got a better price than the…read moredealer we had been working with for years. Scott went out of his way to speed up the process. I could't believe we could drive away on the same day as we wrote the check!

I just recently made my second purchase through Berkshire Mazda. a 2023CX 30 Turbo with 17,000…read more after having the vehicle for 2 weeks, I got a close on the dash saying the driving light is out. called the dealer and made an appointment and in the mean time I heard a humming coming from the front end. so they look at the car, say they will pay for the wheel bearing but not the driving light and all the plastic splash guard that's missing because it was in the body shop 1 month ago, now I have only owned this car for 2 weeks. and nothing on the car fax about any accident. After getting caught in their lie, they agreed to pay for all damages. The service guy, and the mechanic were very professionAl it was VERY upset that they withheld the info about the accident. Now I'm bringing the car back again 2 days later because the humming noise is still there!!! I missed 6 hours of my hard earned personal al time to take care of this mess, and I do t feel Mr. Salvie really gives a shit!! Sales never reached back out to see how it was going....don't think I'll be buying from Berkshire Mazda again!!!!!!

Very friendly helpful staff. My dealer Paul made the entire purchase of my new 2025 Toyota Corolla…read morea great low stress experience.

I reserved a vehicle from this Cambridge location several weeks in advance. Two days before my…read morescheduled pickup, staff from this location called to tell me they had no vehicle available for my reservation. Because I was traveling while pregnant with a toddler, this left me scrambling to make last-minute arrangements. A reservation should mean a vehicle is actually reserved. This was an extremely disappointing customer service experience.

took my Z there and was totally ripped off. They told me exactly what I told them but still…read morecharged me 180.00 to diagnose it. The report was totaly bogus as well, just a scam dealer tyring to rip off the customer In my opinion avoid it thre have to be better and honest dealers around. And how can you run a check for recalls that are dated on date of manufactor without the VIN number to do it? Guess whet they can!!!!!

Really impressed with Tony G and Flynn Audi yesterday. Had to get a last minute recall done on my…read moredaughters Audi, and Tony squeezed it in on a tight schedule. Not only that, but the car was washed and vacuumed for her when she picked it up. Great service for a first time customer! Thank you!!

We have purchased 2 Subarus here in a 6 week period ( first one was totaled in an accident). Both…read moreexperiences were very good. We dealt with Evan both times in securing our car loan and both times went seamlessly. He is very personable and professional. Joe Rodger's was a salesperson for the second car ( unfortunately, I forgot the name for the first car) and it was actually fun. He even was good with our dog, Coco. Not planning on any future cars but would definitely go back to Haddad Subaru! Side note: Earlier this year we bought a car at Coggins in Pittsfield. It was 4 months of run around to get a title after paying cash for the vehicle. Like night and day with Haddad. Coggins didn't even do the inspection - told us there was a place down the road we could go to get one.

I just bought a new Crosstrek Limited Hybrid and was very pleased with the process. Despite a lot…read moreof research into many different makes and models, I still had a lot of questions. Carter Robert, the sales rep who met me at the door, answered all of them. He was knowledgeable, patient (VERY patient), considerate and pleasant. He listened to my wants and needs and offered suggestions for helping me fulfill them. It was an excellent start to what I hope will be a long and happy relationship with Haddad Subaru.

If you want to be frustrated, then use this dealship. Since purchasing the business from Flynn's,…read morewe've had one disappointment after another whether it was the serice or parts or finance departments. They are good at one thing though - not returning calls. Most recently we wanted to purchase an extended warranty for our Audi. On the first call a message was taken by the operator, but I never heard back from anyone. On the second call I was transferred to the finance manager, but needed to leave a voicemail. Never heard back. On the third call I explained the issue to the operator who transferred me to the general manager. You guessed it - voicemail and no response. It's been three weeks. Reviewing the service faux pas will be another time. Not only did thiis dealership lose an extended warranty sale, but they also lost any future business from us. So much for being a loyal 20 year customer. Guess we'll be traveling to Springfield or Albany.

Terrible service which I reviewed. The service manager asked me to call. I did 4 days ago. Still no…read moreresponse. This is not the Flynn's Audi-BMW that was friendly and reliable.