First, I would like to say that Kim, the owner, is amazing. She does beautiful manicures, is very…read moretalented with nail designs, and is very kind. I have been going here for about a year, and although the pedicures were average at best, I kept going back because of Kim. Over the past few months, the service has gone down. First, the female doing my pedicure, somehow scraped the top of my big toe with one of her instruments, causing it to bleed and scab. That same female, on the same day, burned my face when she waxed my eyebrows. Weeks later, when I went back for a manicure, Kim wasn't there, and her husband (owner) convinced me to try another female who had just moved here from Atlanta. He told me she was just as good as Kim. Sadly, that was far from the truth. The tips of my nails were very thick, and although I showed her purple nails with pink, she painted my nails black. During my next visit, Kim fixed the thickness, and I was again happy with my nails. Because the shop doesn't take appointments, I stopped by on Tuesday this week and found out that Kim was already gone. Her husband told me that Kim worked all week from 8 AM to 2 PM. Today (Friday) I got to the shop about 8:20 AM, and was told that Kim would not be in until nine. Because there was one person ahead of me and I had a morning appointment I decided to return later in the day. When I arrived shortly after 2 PM, Kim was gone, and I was again told by her husband that she started at 8:00 AM every morning, which obviously isn't true. The only way I would return to this business is if Kim started taking appointments.

Educating the employees doing finger nails. My third time in a severely disappointed in full set of…read moreacrylics that cost $65. Thumb nails are different lengths, he used an almost neon pink powder, so he had to coat the end of the nails with nail color as to not show pink at the tips, and the tips are very thick and uneven acrylic. In addition, I came in and told him that I had a split nail and it was somewhat sore. He put the nail extension so close to the edge of my nail that now it feels like the nail is going to come off. I have always dealt with the owner the last two times, (Kim) and has been fantastic but this particular gentleman that wears glasses needs help with how to do nails properly. Normally, I don't like to complain, however; we were headed out of town and was not able to complain to anyone and cannot get anybody on the phone. Hopefully this will get the ownership's attention.

I made an appointment for acrylic nails and I spoke over the phone with the lady that works there…read more She said that I can come in at 12:45 to get my acrylic full set nails when I arrived and sat down in the chair. She told me that her acrylic nail lady was not there and did not mention that in the phone call, then proceeded to do dip powder for my nails. I specifically asked for a lighter shade of pink as my base, and she still dipped the nail and a brighter, berry pink. The filing was not good. Some nails were uneven duck shaped if you would imply an overall just not good have their child running around the whole nail place. It is very unprofessional and I do not recommend.

First time going to a nail salon by myself. They inspirational exactly very happy. The nails are…read morestrong and the staff was Nice

I went to the store to buy supplies for gel nails. I have the light Machine but needed to buy the…read moreother supplies. The girl picked out top coat, base coat & told me to choose color & that was all i needed. Once home, I began the process. She was WRONG! I'm missing several of the solutions. Not happy I've got a mess on my nails that won't dry, drove an hour and half to store and wasted $45...... Incompetent sales staff. I won't be returning. It's Ulta & Sephora for me from now on.

Great staff! These ladies are a hoot and very helpful. As a guy I never thought I would enjoy…read morebuying new clippers in a salon store but honestly it's one of the most enjoyable shopping experiences I've had in Murphy. Lots of selection here and it's worth the coin to buy something that will last years instead of months.

Brittney did amazing and exactly what I asking! She did the style I had asked many others to do and…read morethey had said they would not be able to do welll she accomplished it!! Great service and amazing atmosphere!! I will be returning!!