Negotiated a verbal deal with Phil Dreis of Antique Cupboard regarding a trade for silver. AFTER accepting the trade, he REFUSED to honor the deal, then hung up with me. Recommend not trusting anything from him that is NOT in writing because it WONT be honored. read more

They sent me something completely different than what I ordered. Were not at all responsive via email. I called and got no help, just a limp promise of a call by end of day. No call but I did get a UPS return label. No info on an exchange, a refund, next steps. Nothing. Called again before they closed and was told there was no one to help me. The person I spoke to was on their way home and could not be contacted. That was a lie. They contacted her and she said I had been sent an email. No email. Not in inbox junk or spam. Nothing. This is a very unserious business. Super sketchy and absent any customer service etiquette. I would not recommend them AT ALL. read more

I would NEVER do ANY business with this outfit. Their offer to buy a sterling silver from me was less than 50% of its scrap value. VERY Slow to respond. You are better off going to a pawn shop than selling to them. read more

Antique Cupboard made the process of selling some silver flatware that I don't use fast and easy. They offered me $700 more than Replacements.com. and paid for the shipping. From my first email to them and receiving a check was less than 2 weeks. Everyone I dealt with was professional and replied promptly. Would definitely recommend. read more

My husband bought a lovely sterling coffee pot, creamer and sugar to surprise me on Christmas morning. I was thrilled to see such a beautiful gift when I opened my present. Many thanks to The Antique Cupboard! read more

Followed through with everything they said they were going to do; fair value for the pieces I was offering and prompt with sending the UPS pick-up and the final check. Three weeks from initial contact to completion, with quick responses to questions in between. Good old-fashion service, a delight to find! read more

I had some odd pieces of my late Grandmother's silver. They were monogrammed, with either her maiden or married initials. (Guess she started collecting the pieces before she met Grandaddy!) I didn't want to just sell them for the silver content at the local "we buy gold/silver" so did some online research. Fortunately, I stumbled across Antique Cupboard! I emailed what I had, they sent an offer. I accepted, boxed them up, called for the UPS pickup as per their instructions. UPS delivered on a Tuesday, check was cut on Friday, I had the check on Monday! BY THE WAY, I had also contacted Replacements dot com. They sent a list of what they were currently interested in. Antique Cupboard offered me 25% more and paid for postage! read more

Outstanding Service, prompt response to request for bid, friendly interactions, and best bid. Not only that, but the woman who set up the shipping for me reassurred me, and I recieved the check 7 days after the silverware was picked up. I wont do business with anyone else! THANK YOU read more

I recently contacted Vickie and Mr Phil Dreis. I sent an inventory list, and photos of approx. service for 36! Their reply was swift and complete. After reviewing what I had, an offer was made- a generous offer! Complete with directions on how to package and send it to them. I think these are people you can trust, and know their business! I would recommend contacting them! read more

I wanted to sell 26 pieces of Dolores by Shreve sterling silver flatware. I used this company's website form to request a quote from them regarding how much they would pay me. They wrote back offering me $297 for the 26 pieces. I decided to check online to see what my silver pattern was selling for, and I turned up listings on both eBay and Bonanza, where this company, Antique Cupboard, was offering ONE Dolores by Shreve dinner fork for $129.00 OBO. I am frankly taken aback by what I see as serious gouging of the customer. The discrepancy between what they offered to pay me for 26 pieces and what they would charge me to buy 1 piece is so huge as to seem unethical to me. I would NOT do business with this outfit, EVER. read more