Bob is thorough and ready to help on short notice. Solved a squirrel problem that previous…read moreexterminator couldn't.

Bob is the best. I called around to a number of exterminators and they all put down baits and…read morepoison. None of them do any preventative measures. They, of course, recommend that you have quarterly or semi-annual service. Not Bob! He focuses on prevention. My house is large and old, but he really knows where to look for entry points for rodents. He checked for exterior holes for them to get in, and interior holes they can use to travel within the house. Have not had any issue since he did his work. Great prices, very friendly service. Easy recommendation.

We requested a seasonal service. Daniel responded within hours of our call on a weekend to our…read morerequest (though I missed his call back somehow), arrived within the arrival window we were scheduled, and alerted us to his arrival when he was on the way. As far as the service itself, he took our dogs' safety into consideration while maximizing effectiveness. He was not rushed or hurried, and he took the time to listen to our concerns while offering professional and courteous service. He left us knowing that our home is safe, and we look forward to continuing to do business with him in the future!

We have used SG for many years- both at our warehouse and our home. He is always ready to help…read morewith solutions- he got us through the Covid Pandemic also- He always accommodates my schedule and he does what he says he will do. Very complete thorough job always. I would HIGHLY recommend him as a very long time customer...10 plus years!

I really appreciated the honesty and information provided to me in the free inspection. I will go…read moreforward with a contract to have my home treated and look forward to a long relationship with this company.

It's been almost a year since I had pest issues, and I owe it all to this company! The initial…read moreconsultation was quick and informative, and they started the work on time. They had three people on the job, and each were experts and shared a great deal of knowledge with me. They explained everything to me, which was a huge help. The price was reasonable, and I'm sure many other companies could learn from them. I'll definitely be using their services in the future. By the way, it took up to a week for the termites to be completely gone. I had both indoor and outdoor treatments done, and the time it took was minimal.

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

Quick service and great value. They provided exactly what we needed within 24 hours of requestread more

I was really impressed with my experience with AR1 group. The woman who answered the phone when I…read morerequested an appointment was polite and friendly got me an appointment in a day and a half. I was shocked when Anthony arrived on time. Maybe it's just me but so often when I call a service provider they are wide of the mark for timeliness, for pest control, appliance repair, HVAC techs, what have you. Anthony was right on time and wore his booties. He checked out the situation and told me what I did and didn't need. Because my issues are coming from the kitchen and my kitchen is being remodeled in two weeks, he recommended to do nothing at this time and explained to me why I saw the mouse I did, that he was acting erratic because he encountered some of the rat poison and it messed him up and he is probably going off to die now, which felt reassuring. He didn't charge me anything for coming, which I'm always surprised and impressed with. Anthony is super friendly and personable, I never know if I will feel uncomfortable having a male tech come to the house when my boyfriend isn't home, but he just seems like a nice normal man you can easily have a conversation with. I pray to never ever need pest control services again, but I will call Anthony if I do, and I recommend you do the same.

Called AR1 about a mice problem in my house. Having some experience with them, I signed an…read moreexpensive 6-month contract to take care of the problem. They promptly came out to the house, did a search for possible entryways, and set a few snap traps. Had some early success but, after that, the problem persisted. They'd come out whenever I called, check the empty traps, shrug their shoulders, and move on without ever solving the problem

I thought I would wait almost year before posting just in case. Since the pandemic we had a Mickey…read moreMouse situation happening our home. Our neighbors also had the same situation happening. It was awfully stressful because it's the pandemic, you HAD to be home. We tried EVERY and I mean EVERY Home Depot/Lowes product they had to no avail. From plug ins to sticky pads. They critters were relentless. Finally we tried this company. They came, they assessed and they conquered. Priced reasonably. Thank you so much for bringing our home to peace again. If they do show up again, I'll definitely call upon you again,

I found MTB randomly on Yelp due to an unfortunate emergency in my newly renovated home. I had a…read morerare issue with powder post beetles in the newly installed stairs. MTB was super responsive to my inquiries on yelp and even more responsive to my calls. I found them to be very professional, knowledgeable, and extremely accommodating to my schedule. More importantly, I didnt feel like they were trying to nickel and dime me. As advertised they wore face masks and shoe covers the entire time. I would highly recommend them for future pest control issues.

I was dealing with multiple pest issues, such as ants, spiders, centipedes, crickets, and even…read morebirds nesting in an attic window. I contacted three pest control companies for quotes, and District Elite stood out immediately. They were the only company to respond quickly and schedule a timely appointment, and they arrived right on time. They also offered the most competitive pricing, including a discount for bundled services. The technician was professional, knowledgeable, and took the time to answer all my questions, which gave me confidence that the issues would be handled properly. Although there were a few delays due to the birds nesting (eggs being laid and hatched before removal), the team remained communicative, patient, and committed, returning as needed until the job was fully completed. The front office staff was equally helpful, making scheduling easy and assisting with payment. Overall, I highly recommend District Elite for their professionalism, responsiveness, and quality service.

They were very responsive with a quick turnaround. Really professional. Very transparent. I highly…read morerecommend this company. This is their 3rd time and I have been in my home for over 7 years.

They are very expensive and extremely effective. If you want to get rid of mice and can afford it,…read morethese are the pros to go to. I might go cheaper if I had a minor issues. However, since I had little children crawling around, I needed a company that could take care of the issue quickly and completely using safe methods.

They used to be fantastic--thorough with great customer service. This was around 2020. I…read morerecommended their business to anyone needing their services. Perhaps the need has overwhelmed them. My most recent experience has been an absolute headache. Poor customer service and the technician had an excuse twice now for why he couldn't come. The first time the arrival window was 5-7pm and at 6:30, customer service calls "it's getting too late in the day, can we postpone?" So I wait another week for the technician to call in sick. Now here I am waiting for over a month since my request to come. The request comes a month after they already came and did a shoddy job. Knowing their services, I specifically requested what I'd like but the technician said what I requested wasn't needed and all he did was seal off the radiators. A month later, a whole community of mice have dwelled in my walls. I've killed 4 but many still exist. There is no sense of urgency, customer satisfaction, and skilled service with Biotech anymore. For what they charge, it's absolutely not worth the quality of service they now provide.