I have been with KCAL Insurance for decades, and I have always had a great experience…read more Jessica is knowledgeable, professional, and highly experienced in her work. She answered all of my questions, addressed all of my concerns, and always responded to my emails and messages within 24 hours. I highly recommend Jessica to anyone looking for excellent insurance service. She truly cares about her customers and provides outstanding support. Thank you, Jessica, for your excellent service. Keep up the great work, and God bless you!

Barbara is very good and professional. She is very helpful to listen to what I needed for Medicare…read moreand explained well regarding the essentials terms for Medicare. Thank You

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

I usually go to their Rosemead office, but today I went to Apac branch office at Rowland heights…read more They are very helpful and efficient. Kerry help me to update my CCA in couple minutes. Save me a lot of time. I will definitely recommend my friends to go there.

APAC center is super nice and helpful for us as new immigrants. And Stephy is super nice and…read moreconsiderate in regards of our current conditions. The appointments could be easily arranged over the phone!

Thank you to Pepper Hu insurance for working fast and efficiently on providing and guiding me on…read morethe best home insurance policy the best fit my needs. I want to personally thank Esther Zhang who was very helpful and responsive in all requests and questions I had regarding my insurance needs. I especially appreciated her thorough email responses, providing exact details of what each policy offers and exactly what is needed on my end. This made insurance shopping a breeze, especially with most insurances/brokerages providing very vague initial email responses. Providing an initial email with exact quotes and policy coverages made picking a policy fast and easy. Not only was Esther very professional through email communication but also through the phone. I personally prefer fast and quick service through technology (e.g. electronic signature, autopay/direct deposit) but I also appreciate that Esther was always available on the phone (during normal business hours) to confirm all transaction details that were performed electronically. Thank you Esther and Pepper Hu Insurance. Will definitely recommend to those who are shopping for insurance.

Not appreciating insurance Agent , I referred her client and my client Lagreeology wellness studio…read more purchased insurance premium from her , and when I was trying to refer her more clients , she was very rude and blocked me immediately saying I bothered her and her team . Very unprofessional and rude !

Had to switch insurance companies after my previous carrier stopped doing business in my area…read more Spoke to many different companies and agencies as my last agent was great and I was looking for someone comparable. Really comfortable with my pick of Jason and his team so far. Not only is he knowledgeable but he's also extremely personable. I've felt completely at ease every step of the way so far and I'm confident in any help if I require any future claims.

I was referred to this place by a friend for home owners insurance. I sent an email for a quote and…read moreI never received a response via email so I decided to call. The girl who answered honestly was the worst. All I wanted was a quote and it took over an hour, took her 15 minutes to get my name and DOB, I was placed on hold for half of this 25 minute call and was then asked to call me back. Got a call back an hour later from the initial call to ask for receipts and backups from the prior owner on the leak they had. What in the world is this! I've never heard of any places asking for all this and this is just for a QUOTE! Extremely frustrated for wasting my time just to attempt to get a quote where StateFarm and Connect both gave me a quote in under 15 minutes. I told her to just give me a quote as I have nothing and she quoted me $1600 for now. I expressed how irritated this whole process of this place was and to cancel everything I have asked for. This girl needs some customer service and knowledge skills. Putting a potential client on hold for half the call is not cool, telling me you need someone to look over your quote because you're unsure. Someone should of been on this call with her There goes my business for you.

I've had a great experience working with Matthew at State Farm while setting up a new auto policy…read more He has been consistently helpful, responsive, and patient in answering all of my questions. It's clear he genuinely cares about his clients and takes the time to make sure everything is understood and taken care of properly. He made the entire process feel easy and stress-free. I truly appreciate the support and would highly recommend Matthew to anyone looking for a reliable and knowledgeable insurance agent.

Debbie is great! Always greets me with a smile whenever I go inside to pay for my insurance. She…read morealways offers to go over my auto insurance to make Sure everything is correct and up today. Give her a call for car insurance!

I would like to Thank you all the team members excellent service. They are respond fast, also care…read moreabout the clients. I will definitely referral othet Friend. Looking for Betty/ Ivy!

Always a pleasure getting quotes from them, soecifically Bing! I have gotten my insurance through…read morethem for years and they have always provided a quote way under any commercial provider like geico or statefarm.

Rowland Insurance agents are wonderful! I saw their ad and called the office. The representative…read morewas very welcoming so I stopped by their office. All the staff was very helpful and informative. I was trying to get a new auto plan for my family. They match me with a better coverage for a lower rate than what I was getting. The agents are all very professional and amazing! Would definitely recommend them to others!

From the owner: Welcome to Rowland Insurance Agency. We specialize exclusively in comprehensive Life and Health…read moreinsurance solutions. Fluent in both English and Mandarin, our team makes complex insurance policies clear and transparent, helping you secure what matters most with absolute confidence.

I have been a client for several years. Both Kurt and most recently Stephanie are an absolute…read morepleasure to work with!

Jack the agent at Partner Agency Insurance was very helpful in arranging new auto insurance at a…read morereasonable price. He seems to be well qualified as an independent agent.

I had a problem with my auto insurance, I was being overcharged for the mileage on one of my cars…read more I contacted Christine, and she went above and beyond to help me. Thanks to her, my payment went down. Christine is very attentive and helpful, and most of all, understanding my needs. Great customer service.

You can get satisfy answer about your policy here.Agent June Wang is really nice and helpful…read more Highly recommend.