Great visit, everyone was very kind and attentive. I went in for an x-ray was in and out within an…read morehour. Definitely recommend!

This place will be the only urgent care I would go to from now on. From their front office staff to…read moremedical assistant, nurse and P.A., all very professional and caring. I felt so awful when I walked into the clinic and they took such great care of me. Thank you guys!

I updated the review as they have since addressed the sign in issue. They have a sign in sheet for…read morewhen you arrive, then someone calls your name in order to sign in to the kiosk for lab work. Nice improvement to make things less stressful for the patient. Now if they can just simplify all the questions on the kiosk or let you do that in advance from the app and then just give your name and DOB when you arrive, that would make the process even faster. I'm for innovation, but the kiosk process just takes so much longer and is more difficult for the elderly or impaired.

I took a chance to get bloodwork done the same day as my doctor visit and surprisingly there was a…read moreshort wait. I have never bruised before or even felt the needle going in, but this experience was pretty awful. Initial stick was painful and continued to hurt while she changed out the vials. The bruising was shocking and I even took pictures because I had planned to stop by to show the lab people. I think the phlebotomist (Lidjingt?) definitely needs more training! Was not a happy camper.

I have finally found a new place to call home for my healthcare! I had an incredible first…read moreexperience last week visiting this location. I went in to see Dr. Adeyi for my annual physical, and my visit exceeded expectations. Parking was ample and convenient. The facility is modern, clean, and looks beautiful. The front desk staff was kind and attentive (they even brought me cold water!). I was taken to the back by Nurse Florrie, who is just the sweetest woman. She was friendly, kept the mood light, and listened actively while I took her down the long, twisty road of my medical history. She, along with the front desk staff set the tone for my visit, and helped put my mind at ease. Dr. Adeyi was everything I hoped she would be, and more. Her reputation preceeded her, but even still, she exceeded my expectations. She was so kind, patient, and compassionate. I am usually very nervous in doctors' offices, due to some trauma from previous experiences. With Dr. Adeyi and Florrie, I never once felt uncomfortable. I felt that Dr. Adeyi really aimed to collaborate with me on my care, balancing her expertise with my preferences and lived experiences. Finally, I have a place that I can call home for my healthcare, with providers I can trust. I look forward to feeling like the best version of myself, as I feel like I have found the people that can help me do that!

This is a great practice every time we have been in, they are all very thorough and have given us…read moregreat care. We love Marivic Llena and everyone there!

A very convenient option to obtain medical records…read more I appreciate the ease of registering for an appointment, all things digital for the most part. I had a few questions, called in and got the information I needed within a few minutes. Arrived, the clinic was specifically cleaned and disinfected. A comfortable waiting area, and a seamless checkin process.

Love CVS and how easy accessible they are everywhere! I'm not a big fan of Urgent Cares or even…read morePCPs, due to wait times, so I typically like using a Minute Clinic if I can. Went online to book an appointment at this location and understood there was a 2 hour wait time. I got a text telling me to head on in and my place in line would be held, right after booking so I was a little confused. When I arrived, there was no one in the waiting area. I checked in at the kiosk and waited. The NP, Sara, came out to see if I was there for an appointment and I let her know it said a 2 hour wait time. She checked her schedule and then got me in right away. She was super kind and wonderful bedside manner. Got through some pre-checks quickly and then did a Covid/strep/flu test. Pretty sure I was past the contagious period due to my symptoms being a few days ago. She had me wait in waiting area for about 10 minutes while she ran the labs. It all came back as negative and I was on my way. I think I was there for 25 minutes max. The quickness was wonderful but her demeanor made the visit better. I do like the advance of technology now bc you get a text after the visit letting you know about logging in for visit details and lab details. Easy transition from start to finish! Thank you, Sara!

I am extremely pleased with Aylo. I had my first appointment a couple weeks back to establish…read moremyself with a primary doctor. As I entered, my first impression was that the facility was very clean and offered a pleasant environment. Everyone I've interacted with was friendly and helpful. Best of all, I was called back for my appointment ON TIME! No waiting forever to be seen. I opted to have Dr. Nguyen as my primary doctor. My last primary set the bar very high. Dr. Nguyen did not disappoint. She's wonderful. During my appointment, she listened to all my concerns, asked pertinent questions and addressed every request without hesitation. My husband has also established as a patient and is equally pleased. Best part, I've been able to get multiple services done under one roof. No more running around to different facilities.

Avoid this place ! The staff is incompetent and communicate poorly. After visiting here- we had…read moreto call them numerous times for test results. They misdiagnosed the issue but wouldn't correct the error. They are glued to their laptops as they talk to you and lack general decent bedside manner. I would never return here. We had to go to another urgent care office to receive care.

Marisa NP, I cannot recommend her enough. I had to wait a…read morebit but it was completely worth it after she took the time to figure out and identify a plan for the illness I likely contracted at work. If you have the choice to be seen by her do not hesitate. You are in great hands. Do keep in mind you could be waiting half an hour even if you make an appointment. Despite that, I do not want to take a star away from Marisa and the level of care she provided me.

Disappointing Experience…read more I was disappointed with my experience, especially with the front office staff. The attitude and communication were not what I expected from a professional medical facility. When I checked in, I was told that my insurance was accepted, and I was asked to provide a credit card to keep on file. Based on that conversation, I understood that my insurance would be properly processed and that I would be informed of any additional charges before my card was charged. Several days later, I received a hospital bill/charge that I was not expecting. I was not clearly informed that I would be responsible for this amount or that my card could be charged for the balance. I understand that insurance claims and billing can sometimes be complicated, but patients deserve clear communication about what they may owe. The front office should explain any potential out-of-pocket costs and charges before billing the patient. I hope management takes this feedback seriously and works on improving both customer service and communication with patients.

I cannot say enough wonderful things about Northside Family Medicine and Urgent Care in Roswell and…read moreDr. Cyrus Irani. When I couldn't get an appointment anywhere else and was feeling stressed and discouraged, their office got me in quickly without hesitation. From the moment I walked in, I was impressed. The office is spotless, well-organized, and run with such professionalism. The front desk staff was kind and efficient, which immediately put me at ease. Dr. Irani truly stands out. He was attentive, compassionate, and took the time to genuinely listen to me. I never once felt rushed. He made me feel heard, valued, and important -- which is rare and so deeply appreciated. He explained everything clearly, answered all my questions, and approached my care with both expertise and empathy. It's not often you find a medical practice that combines efficiency, cleanliness, professionalism, and heartfelt patient care so seamlessly. I am incredibly grateful for the experience and would highly recommend Northside Family Medicine and Urgent Care to anyone looking for quality, compassionate healthcare.

We drive by four other urgent care facilities to come to this one every time; we've been coming…read morehere for years. Everyone is nice and kind, and the doctors are professional and considerate. I highly recommend!