Amazing service to getting affordable and quality turn around time for same day PCR COVID testing…read more We needed a way to test our infant/toddler within the 72hr window before our trip to Mexico and the Bahamas and XYZ came up on my search. Keqin and staff were so friendly and efficient in getting us seen and results within 4 hours. We arrived alittle after at 8am for our 8am appointment, parked and called to let them know we had arrived. Someone came out to confirm patient information and details, inquired of what all we expect from the result page and we were able to access this via email and submit it to get ready for boarding for our trip Tuesday! $85 for the test and it was the most affordable in Austin and I would happily come back. My little one was upset but then quickly bounced back and they were so gentle. I recommended it to various others in our trip group from Austin and they all had positive words to say so THANK you for making this so easy and giving us peace of mind!

Excellent turn around (5 hrs), price ($85 at time of writing), and service (good online forms, and…read moresample collection). Perfect for my trip to Barbados. I needed a nasopharyngeal swab, and that's becoming hard to find. XYZ lab offers a wide range of methods which makes it much easier to meet international travel requirements. Report was detailed and included all the details I needed for travel.

went it for drug test - AMAZING WONDERFUL PLEASANT NICE employee named Lina - it was very fast and…read moresimple!!!!

I hate leaving this review. I'm in an ugly custody battle. The court I'm going to favors Any Lab…read moreTest Now. Not an issue. To prepare for a filing I was about to make, I decided to be proactive and get a hair follicle test as a buffer for any wild accusations by my ex. Due to circumstances, it needed to be done ASAP so I could have the defense I needed. A couple weeks ago, I took off of work at the earliest possible time I could and raced to the Bee Cave location. I live/work downtown and my GPS sent me to that location. I arrived at 4:40 PM. I had no time Saturday, as again, I was working. Imagine that. I rushed in with my infant. I asked the employees to do a 5 panel hair follicle test if they were accepting walk ins still. I didn't want to be an AH. If they turned me away, I would have understood, but I had to try. They told me they could - no issue. They provided the price. It sounded like $215. Weird. It was $179 online. I chose not to argue - I needed this done ASAP to move forward with filing. My emergency trumped all in that moment and I figured I could ask questions later. Surely there would be a logical explanation. Maybe they raised their prices for walk-ins? Maybe it was just taxes. No clue. I completed the test. The techs were very kind and fast. Despite their price mess up, I still like them. They told me I'd get my results by the following Thursday. I was done in no time and able to tackle the rest of my day. Following Thursday rolls around. No test results. It also wasn't $215, it was $259. A hell of a lot more than their site advertised with no logical explanation. So I called and asked about that and the price difference. A very kind gentleman told me I was overcharged because the techs failed to ask which lab I wanted my test sent to and one lab was more pricey. I told him that was dumb - why would they assume like that. He said due to their mess up, he'd ask a manager if they could reimburse the difference and that my results would be in at the latest by the next day (Friday - a week from the initial test). I called again. Still no test results, but I was told it can take 10 business days for results. Cool - but that would be nice to know from the get go. She said she heard about me being overcharged and that that wouldn't have happened if she was working. She forwarded me to leave a voicemail for the person I previously spoke with about the reimbursement. By the next Tuesday (day of this review), I received my results and called again about the reimbursement as I heard nothing and hadn't been reimbursed for the overcharged amount. I explained the situation to the person right off the cuff. She forwarded me to someone. I explained again and was exasperated. The woman was extremely curt. I'm guessing she was the manager who had to approve the reimbursement. She said a family member died and she'd been out all the previous week. I apologized profusely, but explained all I wanted was to be reimbursed for being erroneously overcharged. She proceeded to gaslight me and make it out to be MY fault. If I didn't want to be over charged, I shouldn't have gone so late in the day! The techs shouldn't have accepted me after 4:45! The techs obviously didn't have enough time to give me my options! I was wrong the website doesn't show $179 as the test cost! But out of the goodness of her heart, she'd reimburse me for my ineptitude. Bless her heart. The thing is, the website only shows $179 for a 5 panel, so she was all wrong about that and my arrival time. As I told her, I could dispute it with my bank and 100% be reimbursed for the difference. I just wanted them to do the right thing. Apparently, accountability for overcharging a single mother isn't their forte. Maybe I shouldn't have dressed however I did that day. Maybe then they wouldn't have overcharged. If I could give the staff more stars, I would - this review is solely based off being overcharged and the treatment by the manager. Seriously, a simple apology would have been the appropriate thing to do. People go to your lab in times of duress - a little decorum goes a long way. See photos for pricing - they're more accurate than the employees can provide.

Exceptional urgent care service, they take appointments and insurance! Really helped me when I was…read moresuffering from Covid. They tested me for flu and Covid and once I tested positive for Covid they set me up with several meds that gave me almost immediate relief once I returned home. It felt like I'd swallows a thousand razor blades followed by a cup of habanero juice, the pain was so severe. They prescribed me a nice throat numbing rinse which helped. We've been back for other issues when our GP can't see us quickly. Highly recommend.

I had an amazing experience here with a Urinary Tract Infection. Called and made a same day…read moreappointment getting in just an hour after my call, when I arrived the receptionist was kind and knowledgeable, my visit was fully covered by insurance, the PA and doctor were both SO kind and accommodated my prescription preferences and even went above and beyond to complete additional testing. I'll be a regular patient here.

My visit here was top notch! Dr. Johnson was very pleasant and immediately ordered some tests to…read morerule out some issues. Entire staff is wonderful, professional with great bedside manner. I love that they can do advanced scans and bloodwork so I didn't have to go elsewhere. My family will definitely use this ER for any future health concerns that are emergent.

Amazing experience here. Took my toddler in for difficulty breathing. Within seconds, they took us…read moreback to be seen. Everyone was very sweet and friendly, especially to the distraught toddler. Everything was handled so quickly and they had him feeling better and us out of there so fast. But again the kindness and compassion really stood out from the entire staff that was on hand and they worked wonderfully together to help him get better.

I ordered some tests and went in to Quest Diagnostics on W Anderson on 6/2/26. it was almost 2…read morehours before my urine and blood samples were taken. A couple of days pass, I thought they would mail me my result but when I didn't receive anything I called customer care and my test result was mailed to me, only to notice that it was stated on the result that the lab spilled my urine sample and couldn't conduct the relevant test. they didn't bother to call to inform me about this. however I had a friend drive me about 8 miles back to the lab again on the 6/8/26 to give another sample. I would expect the lab would be sorry for their negligence in spilling the sample I previously gave and take my sample again without wasting my time, but boy was I wrong! the staff were borderline rude, they told every cock and bull story to avoid doing what's right. I was literally told to go call customer care again and ask customer care to reorder my test or I pay for a new test. after I challenged them, they told me to wait they wanna talk to their supervisor and I was there waiting for over an hour. after more than an hour the staff dealing with me left the lab maybe for her lunch break Im not sure, but on her way out, she told me the other staff would handle my issue. she left and came back about 30mins later I was still waiting, nobody had done anything about my test they botched! it was after almost 2 hours they called me in to give another urine sample. In all the treatment I got was horrible, you don't botch a service to a client due to your own negligence and then they come around a 2nd time to help you fix your mess and you proceed to treat them like shit! that's exactly my experience at Quest diagnostics, 2525 W Anderson.

I'm a bit of a wuss when getting bloodwork done and am very prone to passing out especially when…read moresitting upright. I also have very tricky veins and it takes most phlebotomists a couple tries but Jane knew exactly what she was doing. She had amazing bedside manners and got it first try with no pain. I was in and out within 15 minutes. Would definitely recommend.

I am so thankful I found this hidden gem in South Austin! I was in and out within an hour and NP…read moreElora was super thorough and competent. She called me quickly with my lab results and even answered a question unrelated to my original visit. She really cares for you as a person and doesn't see you as just another number. Thank you!

I was here to get a flu, COVID, and strep test and thank god they were open until 8pm. The staff…read morewas super friendly and it was unlike any of the other experiences I've ever had at an urgent care. I will be making the long trip over here just to see these guys again! The doctor, Margaret, was super kind and patient with me. I have never received this type of professional medical care at an urgent care. Kudos! There's also a 24hr Walgreens with great customer service nearby to fill your scripts.

Came to this place instead of ARC for a sport physical. Everything was perfect! From the…read morereceptionist to the PA. Super friendly and fast! Can't recommend enough. My only regret is not coming here sooner;)

Tried to get ahold of somebody for an entire week to refill my depression medication (during one of…read morethe most difficult weeks of my life, ironically) and never heard back. Went in person to see what was going on and was again highly disappointed, no apology, explanation or correction. Never going back and do not recommend, which is disappointing because I live so close and work in the wellness industry myself.

People behind the front desk are terrible . Unprofessional. Not nice . It's the first thing you see…read moreand if they're not on Facebook they're talking too loud about personal stuff. If you ask them questions, they accuse you of being disrespectful. I receive a letter where they missed two of my appointments in a row and I thought it would be an apology but it was from a boss who wasn't there who took the front desk side of the story and accused me of being bad patient behavior. Absolutely unbelievable. She didn't even contact me and she wasn't there and I received a handwritten letter saying how bad my behavior was. Didn't even call . Unbelievable

Happy with this clinic, like doctors and staff. All my…read morefamily comes here! Convenient location as well