What a pathetic waste of time. I scheduled a visit since I was sick , , filled out all the…read morepaperwork and the received confirmation texts for 2 hours... all confirming the meeting. So good so far, but then I went to the appointment, waited 1/2 hour... and guess what. No one is there. I finally went to the pharmacist and asked ist someone is coming to see me... assuming they were busy and trying to be polite on timing. They told me that no has been there all day. Then I called the helpline and it was even worse experience. Uneducated , unprofessional and unhelpful customer service. All she asked if I wanted to reschedule to another clinic but could not tell me that someone was actually at another location. Oh well..... that's the world we're living in now. I'd post zero stars if I could.

They will let you die even if you have a chronic illness, do not trust their help. They do not…read morerespond to messages unless forced and are unhelpful and uncaring.

Great experience here. I made an appointment, showed up on time, had zero wait before being called…read moreback, and the whole are was clean and professional. The clinician listened to my description and was able to recommend the right course of action. I wasn't here for anything complex - just a flu test and an ear infection check, but both simple concerns were able to be managed with no hassle.

Wildly rude practitioner today. I'll never visit a CVS Minute Clinic again. I had a 10:40…read moreappointment at the Slaughter Minute Clinic, but the CVS site said that the Lake Austin location had walk-ins available. Because the Lake Austin location is more convenient for me, I stopped in at 9:45 and signed into the kiosk system, which said "You'll be seen in 50 minutes or less as a walk-in" but I had to cancel my Slaughter appointment to accept that wait time. OK with me. By that math, I'd be seen at Lake Austin faster, and I was already there. I start waiting, and one patient gets called into the private office - they came out after about 20 minutes or so, and left. A second patient went in pretty soon after him - around 10:15 - and didn't come out until 10:45 ... this is a Minute Clinic ... wth ... at that point I'd been waiting for 50 minutes and assumed I'd be next, but the practitioner asked for "Andrea? ... Andrea?" Another potential patient had just signed in at the kiosk as a walk-in. The practitioner asked "Are you Andrea?" And the patient explained that no, she was a walk-up signing in to wait, too. At this point I spoke up and said, "Do you think I could take my turn if this other patient isn't here? I've been waiting almost an hour, and-" And she cut me off with a hand up, "Sir, just because the system SAYS you'll be seen that doesn't mean you'll be seen. I suggest you, and you (to the other walk up) make appointments for (some CVS she said was 45 minutes away)." I explained that I'd be seen right now if I'd just kept my appointment at Slaughter, and it doesn't seem right to not see us if the other scheduled patient hasn't shown up. Loudly, "I have to wait 10 minutes to see if she'll show up." So, I asked, "Could I please just wait 10 minutes then, to see if she doesn't show up?" And the practitioner said, "No. Because if she doesn't show up, I'm going to take a break." And she slammed her office door in our faces. Never using them again. And the real burn is that I opted to try Lake Front over Slaughter bc I've had great experiences with the practitioners at Lake Front. Too bad this practitioner ruined that streak.

The people that work there is awful and their prices for testing are insanely expensive. Went there…read morewith fever, chills and they made me wait 45min after my appointment without anyone informing me. Nurse was really unprofessional and rude. Ended up paying $230 with insurance for covid, flu & strep tests. They send me home with over the counter Tylenol

I went to the MinuteClinic on Slaughter Lane in Texas. I requested titer tests for antibodies to…read morerubella, measles, and mumps. The NP who drew my blood did a very good job, told me that the results would be available in about three business days, then charged me $100.00. Imagine my surprise when I received bills from LabCorp with the following charges: Rubella Antibodies, IgG - $73.50 Measles Antibodies, IgG - $131.25 Mumps Antibodies, IgG - $119.70 $324.25 in unexpected fees. Had I known this up front, I would have walked out without testing right then and there. I called MinuteClinic and they confirmed that they sent my blood sample to LabCorp for testing. They guess they just forgot to tell me there would be more fees. Damned inconvenient.

Extremely inexperienced staff. Have no idea what they are doing here. Couldn't even explain the…read morereasoning on why they couldn't help me.

Still waiting after 4 hours for them to update MyChart to show I am negative. They did my…read moreDaughter's in a hour. Not acceptable. They also don't print results.

Waited at the minute clinic for 30 minutes while the nurse didnt have one patient. Says walk ins…read morewelcome online but they are not. Asked the front for help three times, I was told walk ins are not welcome

From the owner: MinuteClinic® in AUSTIN is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I was seen very quickly, staff was courteous and knowledgeable. Was able to do xray and all…read morenecessary tests. Very positive experience.

Please stay away from this clinic if you can. The PA saw my son for 5 mins, they did a nose swab…read moreand my insurance let them charge me $600.00. Their customer service representatives are not willing to help, and THEY DO keep your card on file and charge you. They say the fee is $100 but that's not true.

Stay away…read more It's open, but no one is around to help you out. Online it says walk-ins are a welcome however once you arrive it's only if there is an appointment available - hence no walk-in.

Don't schedule a Covid test at this location! Even though the online system allows you to schedule,…read morethey are no longer performing Covid tests here. Not only will the turn you away, they will also tell you there is nothing they can do about the online system or to help you get a new appointment at a different location. No customer service, no accountability, no help here. They told me they closed their drive-thru indefinitely so don't schedule a test here!

Very Good doctors.. Good care ... meds are free ... Very Friendly staff …read more.. Convenient location in Cedar Park

From the owner: For over 25 years, Samaritan Health Ministries (SHM) has provided high-quality, free,…read morepatient-centered transformational care services and accessible community solutions to the uninsured and under-served in Greater Williamson County. Empowering healthy lives for all, we provide transformational care, one patient at a time. SHM envisions a future where everyone can reach their health and wellness potential. We offer compassionate services in primary medical care, women's health and wellness, medical prescriptions and refills, patient labs, whole-community services and resources, and Life Coaching and Mental Wellness programs. Partner with us to break the barriers to wellness for those who need it most. Give today.

The most outstanding staff and facilities I've seen in a hospital as an Austin area native. We are…read moreso grateful for their L&D which is incredible and highly competent. Lakeway needs BSW here. We delivered our first son 10 months ago here and they were amazing. We plan to have our next children here. I've been present in other births at other Austin area hospitals and nothing compares to the care and quality at BSW Lakeway L&D. It's like they recruited the best nurses in central Texas. I can go on to say that their ICU is also amazing. About 13 months ago we said goodbye to my grandma there at the age of 94. They were so wonderful making her comfortable with her final breaths and so gracious to us while we said goodbye. Great bedside manner. Highly recommend this hospital all around.

Unfortunately, I've been to this location more times than I would have ever cared to over the…read moreyears. There's the main hospital which is quite large, and across the drive is a tall building that houses all of the specialty clinic offices (i.e., cardiology, obgyn, colorectal surgeon, GIs, etc). A complete renovation of the interior was completed during Covid when the clinics were closed. It's all bright, shiny and new, and now all the check in counters are on each side of a very wide long hallway on every floor. I really like all of the physicians and NPs that I see. It has taken me over six years to build my medical team and several of them are part of BSW. My favorite by far is my cardiologist. My least "dreaded" appointment to attend. Would be five stars, but a few things to note: like a few others have said, scheduling can be a bit of a nightmare at times. There's a central line you must call if you are unable to schedule through your patient portal (which is most often the case). I really wish I had the ability to contact each physician's office separately to speak to the schedulers who I personally know. And yes, some specialists are booked months out, sometimes into the following year. The specialty clinics appear to be understaffed. The parking garage is also not very convenient. It is located a little far away, and is not idea for someone with limited mobility. I have an inpatient procedure coming in the future, so I will be able to give an updated review of my experience at that time. Wish me luck!