Wish I didn't have to say this, however, it was one of the worst experiences. The person who drew…read moremy blood was very unfriendly and would provide very limited responses to my questions. The quality of care is sub par. I understand that they do this on a daily, but a little bit of empathy should be part of the job description. I do not recommend at all. If you must go, don't forget to bring your insurance card and drivers license with you for check in at the kiosk.

The absolute worst for being able to speak with someone, you cant change or cancel an appointment,…read moredont ever go here there are better services, id give this place a negative if I could

I heard that HEB was picked over. And I didn't want to deal with the crowds and long lines. So I…read morecame to Randall's. The shelves in all the isles were full. The store was impressively stocked, full, and clean. I bought a lot of salad items, and the produce area looked amazing. Very clean, and stocked well too. Great experience. Happy they had everything I needed and were stocked well.

This Randalls location must be under new management for a long time now, because the quality of…read moreservice and food quality control has greatly improved! Online shopping and curbside pickup has been flawless and I really appreciate the fact I can order for same day pickup without being charged $4.95 like their big competitor. Nice little bonus. Aaaaaaand, they even sold bundles of wood curbside. I can't express how blessed I felt to have a stockpile when Uri came into town and knocked our power and heat out for almost four days. Woman have wood...woman can cook and make hot chocolate. Lol. Lastly, if you shop using SWA Rewards Randalls matches one additional point for each dollar spent...2 for 1 mile points. Sweet!

Went recently to get some blood drawn and was given terrible service, with both the speed at which…read moreI was seen (took over an hour somehow) and how seemingly bad the doctor was at simply drawing my blood. I've had my blood drawn before and never has it left me in pain for days afterwards, going on a week now. Absolutely insane, please do not come here if you have any other options.

He ruptured my vein on 03/23/23 then sent me to a different quest location. He didn't seem to be…read morehappy to be at work at all

Quest is alright; they are predominantly appointment based and I found the website to be a little…read morecumbersome/asks for a lot of info and takes a while to make the appointment. I also still had to wait about 30 minutes despite arriving about 10 mins before my appointment time and I had to be somewhere after so it was close to the wire and I was a little disappointed. That said the person who came to get me and got the samples was pretty nice, and was efficient back in the room area. Once you finish up there, they are good about getting your results back to you as well. Plenty of parking in the shopping center lot as well. Bathrooms are pretty clean (standard looking/sterile since samples are collected here).

The phlebotomist I got was proficient and personable, but the overall business didn't seem run…read moreoptimally. They literally do not have someone at the front desk, period, to help with any questions or answer any phone calls. It's literally up to the automated kiosk, and automated voice messaging system. Therefore, if you have literally any question or issue, there is literally ZERO way to get it resolved. This becomes a problem when they also seem really behind and unorganized. My test results were delayed and missing, and there was zero way to talk to someone about receiving them or figuring out what happened to them.

I have been to this location 5 times in the last year and have been happy with all my experiences…read more They are timely with scheduled appointments, quick and efficient at drawing blood and it's a clean facility. If you don't have an appointment, I would expect to wait a long time as they can't guarantee when they will get you in. You don't go into the queue without an appointment, so I highly recommend scheduling an actual time slot. Heather was knowledgeable and super friendly, thanks!

Quest Diagnostics: I had a 3:20 appointment, but no one is here and no one has called me. Someone…read moreelse got upset and knocked on the door because her appointment was at 3:00. They seem to think they can take a patient every 10 minutes, but it's clearly not working. It's already past my appointment time

I ordered some tests and went in to Quest Diagnostics on W Anderson on 6/2/26. it was almost 2…read morehours before my urine and blood samples were taken. A couple of days pass, I thought they would mail me my result but when I didn't receive anything I called customer care and my test result was mailed to me, only to notice that it was stated on the result that the lab spilled my urine sample and couldn't conduct the relevant test. they didn't bother to call to inform me about this. however I had a friend drive me about 8 miles back to the lab again on the 6/8/26 to give another sample. I would expect the lab would be sorry for their negligence in spilling the sample I previously gave and take my sample again without wasting my time, but boy was I wrong! the staff were borderline rude, they told every cock and bull story to avoid doing what's right. I was literally told to go call customer care again and ask customer care to reorder my test or I pay for a new test. after I challenged them, they told me to wait they wanna talk to their supervisor and I was there waiting for over an hour. after more than an hour the staff dealing with me left the lab maybe for her lunch break Im not sure, but on her way out, she told me the other staff would handle my issue. she left and came back about 30mins later I was still waiting, nobody had done anything about my test they botched! it was after almost 2 hours they called me in to give another urine sample. In all the treatment I got was horrible, you don't botch a service to a client due to your own negligence and then they come around a 2nd time to help you fix your mess and you proceed to treat them like shit! that's exactly my experience at Quest diagnostics, 2525 W Anderson.

I'm a bit of a wuss when getting bloodwork done and am very prone to passing out especially when…read moresitting upright. I also have very tricky veins and it takes most phlebotomists a couple tries but Jane knew exactly what she was doing. She had amazing bedside manners and got it first try with no pain. I was in and out within 15 minutes. Would definitely recommend.

I didn't plan on writing a review after my appointment, but I was so blown away by the level of…read moreservice I received that I changed my mind. I have had many, many, many blood draws in my lifetime, but this was the best experience I have ever had. My appointment was at 10:10 am, so I arrived a bit early (that's just who I am, always). I checked in at the kiosk and was amazed that less than 2 minutes later, my name was called! I wish I could remember the Phlebotomist's name because she was awesome. No issues finding my vein (unlike another Quest location in Austin...). It was quick and completely painless. She was super kind and friendly as well. I was impressed at how clean and organized this location felt compared to the other one I had visited. I walked out of the building at 10:05 am, 5 minutes before my appointment was scheduled to start. Incredible! I can honestly say that has never happened to me at any medical facility before. I will definitely be coming back to this location for any future blood draws!

Phlebotomist Hawa was great! She listened to me attentively and drew blood from the vein that was…read moreless traumatic for me, though more difficult for her. The procedure was absolutely painless unlike previous instances, when I was left with bruises and swelling. No lines. I was invited in almost immediately after arriving at the appointed time.

Not sure where to start. I was in this place for about two hours. They ran an EKG, did some blood…read morework, and gave me a Covid test. I saw Doctor Hoeing for about 7 minutes, and then I requested to leave, as I was feeling better. The bill is over 16,000 dollar's, are these folks for real. 8 thousand dollar's an hour. Bill below. no wonder insurance rates are ridiculous.

I had a terrible accident last Saturday and rushed over to Family Hospital asap. They saw me…read moreimmediately and made a terrible situation much better. I was super impressed with Dr. Huddleston's care and knowledge. He knew exactly what to do and prescribe to improve my situation immensely. Nurse Carmela C. was also expert and precise in my treatment and Ray H. at the front desk was also very efficient and saw to it that I was treated quickly and thoroughly. I hope to not need medical care soon, but if so, I will be going to Lake Travis Family Hospital for complete and expert medical care.

I had such a good experience with Tracey at Any Lab Test Now. She was incredibly kind and genuinely…read morecared about helping me. I did an early gender reveal test and hadn't gotten my results after a few days, so I called the office. Tracey immediately helped me contact the lab and get updates. When I called back later, she was just as helpful and never made me feel annoying or rushed. She stayed positive and really took the time to help me figure out what was going on. I'm so thankful for her help and will absolutely recommend Any Lab Test Now in Lakeway--especially because of Tracey. Thank you so much!

The lab does not accept insurance. Parking is adequate and convenient. Went elsewhere to find lab…read morethat welcomed insurance.

Absolutely scary! Gal was horrible drawing blood. Had to return she didn't send in a panel. And…read morehours there ! The second time she caused my potassium to show elevated by not asking me to relax the fist she had me hold. Dropped my vile on floor dropped the blue tape on floor. Just awful

10/10 blood draw - felt absolutely nothing to the point where I didn't even know he began the draw…read more I will be coming back