I don't even know where to begin, but I guess I should start by saying in my 37 years of life, this company by far surpasses any locksmith company I have ever used, and with my luck I have used quite many.
Of course my luck would have come on a Sunday evening while I was with my dog, and my daughter in the parking lot of Walmart. My key went into the ignition, and I had power, but it wouldn't turn at all. AAA did nothing for me but recommend some Locksmith through them, that would cost me an additional $350. They weren't even empathetic to the fact that I am sick, and have surgery in two days.
I hung up and began to cry, as my daughter placed her hand on me and said mom it's going to be OK. I realized I needed to be strong for her, and so I decided to pray and then Google. This was the first company that popped up through Google, and the gentleman by the name of Yasser answered my call. He asked me a couple of questions, and told me he would be at my location in 30 minutes. I'm sure you know what I'm thinking... They always say 30 minutes these companies, and so I expected him to be there within an hour to two hours.
To my surprise Yasser showed up literally 30 minutes later. He immediately knew what was wrong, quoted me a price, and explained to me the situation. I was reluctant to trust, and reluctant to believe, as AAA had taken me through a run around, and given me the impression that this was a electric problem that a locksmith may or may not be able to fix. Yasser gave me his word that he knew what was wrong. He said this was very common for my cars model and year, and he promised I would be driving home in less than two hours. He had stated that it was my ignition. And my key.
In approximately one hour and 15 minutes, I not only had everything fixed, but my car was started, my key was re-done, and I was told I would not have to check up with a mechanic, I would not have to do anything, and nothing would further need to be done, as he had fixed my ignition. He even handed me the broken parts and showed me what had gone wrong. This was just common wear and tear as the vehicle is a 2007. During the time that he was working on my car, he had such a friendly conversation with my daughter and I, and was genuinely concerned with our feelings and making sure we were feeling comfortable and safe. He was so kind, and so calming, as well as so informative, that I couldn't help but give him a hug upon our departure.
In conclusion, instead of this being an experience that I felt was a bump in the road, or a rip off, I ended up actually taking this in as a positive experience. I wouldn't believe this was going to happen to my car, but it happened on this beautiful Sunday where such an amazing gentleman was able to help my daughter and I. If I ever need a locksmith for anything, I wouldn't hesitate to use any company, other than this one! The price was more than fair, and I just don't have any more words to express how amazing this experience ended up becoming.
BIG SHOUT OUT TO YASSIR read more