James saved me money on the part I needed for my 19 year old LG Front load washer. Very…read moreprofessional and cared about getting my washer working.

Washer and dryer needed service. James was excellent! I will be calling whenever something needs to…read morebe fixed! Thanx so much!

Recently the ice maker in my side by side stopped working. I called MVB Appliances because a couple…read moreyears earlier I'd bought my range from them and was impressed with their professionalism and service. Tim came out, determined the problem, ordered the part then returned and replaced the broken part. I hope MVB appreciates what a great employee Tim is and wonderful representative of a fantastic business! MVB Appliances is locally owned which means supporting their business is supporting our neighbors and our community.

Jermaine has a one stop shop for repairs or news appliances. He was very professional and…read moreknowledgeable I recommend him with 10 stars

Excellent service. His labor rate Is a little pricey but he arrived on time and installed the ice…read moremaker quickly And was in his way.

Wilfredo was extremely professional, punctual, and polite. Completed the work in a timely fashion,…read moreand followed up to ensure everything was working properly.

Called to have David come to repair our oven. We did a little "troubleshooting" over the phone…read morebased on what I felt the issue was. David showed up the next morning with replacement parts in hand and solved our issue. Very pleasant, efficient and reasonable. I Highly recommend you give him a call.

Frigidaire/Electrolux assigned my warranty issue for my failing refrigerator to Lord Appliance…read moreRepair Ocala Fl. It has been a month since the tech came out to diagnose the issue and order parts. I have called multiple times for updates or status of my repair and only got voicemails. Never a return phone call. I had saved the phone number of the tech and called him. He said he would call the office and have them call me. Nothing. I called Electrolux back and they attempted to call Lord Appliance. Got through on the first try. Imagine that. Guess they know the number that feeds them more business to scam off of. Still waiting on Lord Appliance to give me an update. I will be reporting this incompetent business to the Better Business Bureau and will blast on social media to avoid this company like the plague. Absolutely worthless.

Our warranty company used Lord to contract our refrigerator repair. We reported the claim on Friday…read more10/24, Lord came on 10/29 for diagnostics. A part was ordered, and brought to our house 11/4, 1 week after the first visit. Wrong part. They let us know the new part was ordered, then ghosted. I personally made 9 calls and a text message to their number between 11/5 and 11/12. Their voicemail was full the first two calls, prompting the text. The next call, the voicemail was cleared and said "closed for maintenance" for the entire weekend. My last call, I was a little abrasive on the voicemail because it had been 3 weeks without a working fridge and no update. That must've pissed them off, because they called my husband instead of me. Told him they ordered the part but the computer program was frozen and they couldn't see the the delivery updates. That day, my warranty company approved for me to choose our own company. 11/12 Wednesday afternoon, I contacted a competitive company in town and had a diagnostic that night. Today 11/13, just 24 hours after I contacted the second company, our fridge is working. Needless to say... we will NEVER be using this company, and issued a complaint through our warranty company regarding their unprofessional and, frankly, terrible attempt at customer service. Can I give no stars?