Our clothes washer stopped working properly and we made an appointment for Manny to come and…read moretroubleshoot. He arrived during the prearranged window of time and started investigating the problem. Unfortunately, the part needed was pretty expensive and we decided to purchase a new washer for only $200 more than the repair total would have cost. Manny is thorough, honest and we will certainly call on him in the future for any appliance repairs we may need. Great experience! Thank you!

This is a good business. He came out to do an estimate and returned on the holiday. I'm an older…read morewoman and it's difficult to find a business that does not pad the bill He was prompt and answered my questions. He said if anything went wrong to give him a call.

Service technician came to service my Viking Appliance. Claims parts and service is no longer…read moreavailable due to age. I called Viking directly and was able to order the parts directly from the company. Mr Appliance charged me a diagnosis fee, just to tell me they will not be ordering parts because they are sold out world wide/not available due to age of the stove. I strongly do not recommend Mr. appliance , the only reason I contacted them because Viking listed them as the only repair certified technician for the area. I contacted Viking directly and let them know that Mr. appliance of Ocala needs to have their certification revisited or reevaluated. I've tried to call Mr. appliance to speak to a manager or supervisor to ask for a refund or some type of compensation because I wanted my stove fixed based on what Viking put as a reputable repair service business , Mr. appliance refuse to repair due to not being able to order parts. I ordered OEM parts directly from Viking, there was no valid reason not to service my stove. At the time of this writing, I am still waiting for a manager or supervisor to explain to me how I am able to order OEM parts, but their service technician claim the company cannot. I have my invoice with the technician notes , including my invoice for parts purchased from Viking Directly.

Exceeded my expectations. Scheduling online was simple and William arrived at the promised time…read more Inspection and repair were completed quickly and all is well. William was a pleasure to deal with and made our first experience with Mr Appliance of Marion County a great success! I certainly will use them when needed in the future.

The worst!! I got an evaluation of my GE dryer, which was not removing the water from my clothes…read more The owner, Eris, claimed it needed a new pump, which would take 3 to 5 days to get in. I paid a $99.00 service fee. SEVERAL WEEKS LATER, he returned. After half an hour, Eris informed me that he could not remove the front panel--it had rusted onto the connectors--which were PLASTIC!! And he did not want to damage the porcelain. A general contractor, I got him some wood pieces, to protect the porcelain, while supplying sufficient force to pry the panel up and off without damaging it. He then asked if I had a mallet, which I provided him. He failed to budge the panel, insisting that these brittle little plastic pieces prevented the panel from coming off. Ridiculous. There had to be metal screws or other substantial fasteners, which he had missed. I suggested that he call GE Tech. He agreed. He lied. Then, to my shock, he and his assistant tried to sneak away around the back of the house without even speaking to me!! I confronted Eris, already in the running vehicle, to sign a statement that he was unable to repair the dryer and would refund the paid charge, as he had promised. What incompetence and deceit. After they left, I discovered that they had cracked the porcelain in two places, trying to pry the panel off with a screwdriver!! And never said a word!! Liars, incompetence, and deceit!

Eris was very helpful and quick with the service. We recommend this technician to anyone.read more

Came on time and repaired my ice maker and replaced the broken freezer handle at a very fair price.read more

So was wanting to wait to post about my experience with Down Home Appliance Repair to give them a…read morechance to try and come to an agreement but I can't get an answer. I had them out going on two weeks ago with a refrigerator repair , they ordered a fan which was a surprise due the fact every other company I had spoken with said they didn't make parts for our refrigerator anymore. I was little skeptical about it but he said he could get one so we went with it. David came out on Wednesday and installed the fan , since installation the refrigerator hasn't cooled below 60 degrees. David showed up 2 days later , opened the fridge closed the door and handed me a portion of my money back and said sorry there's nothing I can do , didn't look to see if the fan he installed was even working, I've since asked where he purchased the fan to see if maybe they had another or to see if it's even the right fan. I've called them multiple times , left voicemails , text messages and little to no response.

I would highly recommend the service. It was great. I had an amazing experience and it didn't break…read morethe bank and my dishwasher is running! Very trustworthy doesn't try to rip you off!

James saved me money on the part I needed for my 19 year old LG Front load washer. Very…read moreprofessional and cared about getting my washer working.

They fixed my mom's Whirlpool washer in a timely manner. She was very satisfied with replacement of…read moreher circuit board.

On time , all proper equipment. Fast and efficient. Fair price…read more Village duct cleaning for dryer done properly.

Shout Out to Steve & AJ for their assistance in a recent repair of an older Microwave. Quick…read moreturnaround and a satisfied customer. I also had them repair a ceramic cooktop a few years ago as well. Highly recommend them.

This place is the best place to get your appliances. Stephen listened to what we wanted in space…read moreand color. We went down and he showed us 4 possibilities to fit out needs. He took the time to show us everything about the Refrigerator and Washing machine. We are getting the appliances in 4 days, not like the box stores telling us 4 to 5 weeks. THANK YOU GUYS. You're the best. 5 stars from southwest Ocala. Several days later Angel and Will came to installed They had both the fridge and washing machine installed with in less the 30 mins. That included operating instructions. Those 2 guys where fantastic.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

My icemaker and kegerator both quit but all the repair companies I called said they weren't…read moreinterested in trying to fix them since they were not made by major manufacturers.! I was looking at a total replacement cost of almost $1400....and then I called Avetis..! Dmitri came out the next day and fixed the icemaker, then returned the following afternoon with a replacement part for the kegerator. Total cost for both $500 including parts.. Can't say enough good things about this company, they're fast, prompt and polite. Also give a 3 month warranty on work done!

Tech diagnosed and fixed my dishwasher. Very tidy and professional. Highly recommend using this…read morecompany.