I got a 3 month membership here because I new I'd be moving back to Washington state. I ended up moving before the 3 months was up so I couldn't cancel yet before I left. Understandable. But when my 3 months were up they won't let me cancel because they are trying to tell me I signed up for a whole year! I know I specifically signed up for the 3 month commitment because I knew I'd be moving! When signing up they have you sign your name on a pad but you can't see what your signing because they have the contract on their computer screen. I live across the country, it's been 3 months since I should have been able to cancel and they are still trying to charge me. F this place. This gym was tiny and dirty but there aren't many other choices in this area. Highly recommend not getting a membership here because they won't let you cancel!! read more

The gym is dirty, old, and bugs. Nothing looks properly cleaned. When setting up with a trainer, there's no consistency even when asking for it. The trainers (I've tried 3 different ones) cancel 15 minutes before the appointments which is beyond ridiculous because I was already there waiting so my time and gas was wasted. When trying to cancel, they would only let the person who was on the account cancel even though someone else's credit card was charged which is stealing and fraud. My husbands name was on the account but my card was being charged and they told me they needed to speak directly to him even though it's my credit card being used. Misogyny at its finest. DONT WASTE YOUR MONEY OR TIME HERE!!!! read more

I'm very disappointed in this place. Some man harassed me because I went into the ladies restroom to blow my nose (unoccupied, of course)The men's room was occupied at the time and this guy wanted to argue and point out to me that was the ladies room (it's only a 10X10 closet with a toilet) Fast forward 2 weeks - my wife and I were out of town - I return to the gym and my key fob wasn't working. The young girl in the office basically freaked out and said I was banned! I said what are you talking about and she proceeded to tell me I threatened the man who turns out was an employee not working at the time of this event. I told her I never threatened him at all and she replied "I heard you!" I said wait a minute, as soon as he made reference to me walking into the women's restroom, you immediately walked away feeling uncomfortable about how he confronted me, you never heard any part of our conversation. They flat out lied about the situation that took place. She of all people flat out lied about what took place. Funny thing is, I was never even notified that I was banned. Not one single email, phone call, etc.. I have family members that belong there. Did you not think they will cancel their membership too after this fraudulent accusation. As a matter of fact, my wife wanted to cancel hers right then and there and the young girl said she didn't have time. Wow, that's fraudulent. Collect some more money before 3 of your members quit. No wonder this place has horrible reviews, it's a very clickish atmosphere. Listen, I'm fine with being banned, but I'm not fine with management not verifying my side of the story and giving me a chance to explain my side of what ACTUALLY took place. Instead they took the fabricated stories of two individuals and made it what they wanted it to be. I'll be the first to admit neither one of us handled that conversation the right way and I would've apologized to this man if I ever saw him again. but I, in no way what so ever, threatened him. My wife is an attorney and I'm a pilot. We are very professional people, that's not our style at all. I'm truly disappointed in the way this was handled, very unprofessionally managed. read more

I just needed to use the facilities for 15 days. I was on a VACAY from the military to visit family. After waiting for over 10 minutes for a clerk to help me the young man said that I needed to get a 3 month membership. I told him that I lived in Germany and was only on a VACAY visiting family and was in the military. There is not Anytime Fitness in Kaiserslautern, Germany. The young man said he could not help me. The gym was awesome and had all the machines I needed. Anyone that workout every day or is a gym rat like me would like this place. However, they are not very accommodating to people that just need a few weeks of workout time. read more

I wanted to inquire about joining and stopped in at different times over a couple of day but no one was there. Finally caught someone and they really didn't have anything for someone who was in the area for two months. Key cost was OK even though there is no Anytime Fitness near where I live. There was no way he was going to sell be two months of access without charging me for more months that I could not use. What's wrong with that picture? Who does that? He kept telling me about company policy and that they had a minimum number of months for which they must charge. He was essentially saying, too bad, if you can't come in for more months, it's not their fault and I could always find a club in whatever city I am from. Don't you just love the fitness club industry with all it's policies that are designed to get your money. This business is predicated on up selling and if people don't use it, great! Sell more memberships and if someone uses it everyday, that's rare. They make money off the people who join with expensive contracts and quit. Pay with cash. Never give a fitness club your credit card number. Even after your contract is up they will try to bill you if you are not extremely vigilant and careful to read the contract and meet all the requirements needed to quit without paying extra. Don't trust them - ever. read more