The new floors hurt my eyes. It looks like I'm working out in a Marshall's. Also these alibaba…read morecable handles that are covered in plastic are terrible. I get they're safe for this new floor, but they're terrible for working out. Still a great gym and the best in the area

I love this place. They just remodeled and it looks like a gym I want to be a member of, which I…read morehave been for years. I do wish classes were a little more mixed. I don't see a lot of cardio classes, but more strength and conditioning. Equipment is great and price is very reasonable.

I'm a committed member of Fitness Together since the day I joined…read more This has become a commitment I look forward too and attend 3 times a week. Before starting I was evaluated for my strengths and weaknesses. A program was devised and discussed with me so I had input. The work out changes as needed. I feel in charge of my future abilities and happier to have developed a more positive outlook. My family has commented on how much I have changed and how committed I am. Jess is my trainer and does an awesome job revising my workouts. I'm in my 70's and now looking forward to many more years. Had I known I would've been a member sooner.

Unimpressive levels of customer service from the owner all the way down to the front desk person…read more Be aware they have the "I dont care attitude" approach. I can get receive this same levels of service from people at McDonalds or Walmart.

I've loved my experience at Club Pilates Franklin so far! This is my third studio since moving back…read moreto MA and by far my favorite. The instructors are great and I love the variety in class types. Since opening, they've offered everything from level 1 to 1.5 to 2 and a range of types (Flow, Circuit, Center & Balance, Cardio). I've been practicing pilates for about 4 years now and have felt my strongest at Franklin. The owner does a great job of building a community with the occasional themed class (including Taylor Swift!) and lots of fun contests and events. Pic below is me even winning one of those prizes!! I do wish they switched up the schedule more frequently to offer different class levels on different days. Right now it switches around every two months which is only inconvenient if your schedule is a bit tight. Overall, I'd highly recommend whether you're experienced or just trying it out!

The owner of this studio is horrible. I was excited to see a Pilates studio open in Franklin. When…read moreI saw this I joined the club before they opened using a passport membership that was around $300 month. I began classes in canton so I could be up to speed in time for this club to open. When they finally did open they only offered level one classes. I took one of these level one classes. It was very easy compared to canton level 1 classes. I messaged the owner to ask if they would be offering classes for people that were not new because the schedule only offered level 1 and explained to her that the level 1 class was easier than level 1 at Canton. The owners response was rude. She posted her own screenshots of our messages saying she told me the classes would be the easier level in the beginning but contradicted her own statement. She said most classes would cater to newer members but this lead me to believe there would at least be some for intermediate levels. My issue was if the level 1 isn't really a level 1 why would the 1.5 be a 1.5 level? I was simply asking if there would be medium level classes and she lashed out on me. I wanted to get my moneys worth if I was going to pay $300 a month. To me, it seemed like this club was not truthful about what the classes would be like when they were recruiting memberships prior to opening. Not only that, she made a comment about me canceling classes which I considered rude because I was going through health issues at the time which sometimes prevented me from doing strenuous activities. I asked her repeatedly to stop messaging me. I decided to cancel my passport membership and continue with just canton. It's now been a year later, and I decided to attempt classes here again under a passport membership because the location is closer to where I live. I booked the class and the owner called me telling She remembered me not being happy before. The message implied that I was rude to instructors (which I was not) and didn't follow policy. She also made a comment about about me "going after them in the studio" as if I am some sort of lunatic that would assault people. The message that she sent was totally inappropriate. However, I am glad she sent it because I will never go to this club again. And I cannot believe that anyone owning a business would behaved this way. I also noticed I have been blocked by their Facebook page most likely because the owner doesn't want people to share these kind of experiences publicly which I have ever right to do. I noticed other reviews for this club stating the same I have said; that the levels they offer are lowered down and not challenging and also that instructors discouraged modifications to make the workout harder. I did notice that even over a year later mid level classes need to be approved by an instructor which is not the case in other clubs like canton. This leads me to believe the classes they offer are still not challenging compared the canton club. This location is not worth the money. Even over a year later. DO NOT WASTE YOUR MONEY HERE. I do highly recommend the canton club the classes are challenging and worth the money. The instructors are all great. I will continue to drive further to go to that club.

For some reason, once ownership switched, a lot of what made this place special went with it. The…read moreemployees claim that there is no one to escalate issues to which makes no sense. There are a two great employees, but I tried to cancel my membership, but because I contacted them 28 days instead of 30, they charged me for an additional month($99) and refused to reimburse me, citing some ridiculous policy that boils down to the fact that they don't care about you, or making it right, or even attempting to protect their brand. they just want your money. It is a shame because I've given them many referrals. Never again! Do not join this gym.

I got a voucher through homerun.com for a one month membership to this place - and I was hooked! It…read morewas like having your own personal trainer - trapped in a USB! Each workout was planned out, you are guided through strength training (though some of the exercises I found to be a bit awkward) and cardio - and usually done within 45 minutes! I would definitely recommend it!

What an amazing dedicated team of fitness professionals who are focused on helping you achieve your…read morepersonal goals. They will work with you to determine the best approach to meet your ultimate results. Their facility is approachable and non-intimidating. I highly recommend a stop in visit just to say hi....you won't be dissapointed. Tell them Carboni sent you!

I have been a member here for over a year and I love the place. There is plenty of equipment for…read moreyour choice of workout. The staff is knowledgable and experienced in personal training if you need advice. I would recommend this gym to anyone

New gym has some kinks to iron out however it's great. Not overly…read moreCrowded classes are good and people are friendly. Can't ask for better

The experience here has been pretty solid for the most part, especially for the cost of the…read moremembership. Everything is new, lockers are spacious, location is great. It's helped me get my love for the gym back for sure. I do have a few complaints but it's nothing too crazy and can definitely easily be fixed. I feel like the staff aren't the most friendly. They typically aren't visible at the front desk, and when they are it's a group of 4 employees and they don't even welcome you in. Once again, this isn't the end of the world, but I feel like in order to build a good gym community, feeling welcomed in is necessary. I have a membership where guests are allowed and my girlfriend has come with me 20+ times over the last few months. We went in last week and the employee I had never seen before at the front said she needed an ID to come in. This has never been a thing before, and she didn't have her ID on her. He said there were no exceptions. I explained to him that she's come 20+ times and hasn't needed it before. He then told us it was a new policy. How can an establishment create a new policy and not inform its paying customers? Definitely put a sour taste in my mouth. I understand policies exist, but enforcing this with no notification was crazy to me. I asked to let her in just this once since we were not aware, and he said nope. Didn't even say sorry to us. Lastly, the locker rooms are always a mess. It feels like they get cleaned once a week, if that. Toilet paper always on the floor, urine/hair always on toilet seats, the stall door locks are falling off, and there's always trash and dust everywhere. If these two things could be improved upon, I truly think this gym would be the best in the area. It's genuinely pretty great, but could be better.

Terrible experience Lauren at the desk and the swim coach with the laptop is extremely rude,…read moreparents have to stand while watching there kids across the Olympic sized pool, open swim is extremely restricted and God forbid you and your child are full paying members depending on if Lauren likes you she won't let you take you child into the facility ....... The Ymca just lost my family membership at $100 plus dollars a month, now I can compound it into my 401k

Great place ! Has everything you could ask for in gym. Rock climbing, workout area, pools,…read morebasketball courts and much more. It is a little pricey compared to other gyms. But you receive so much on top of great service.

This place is great. My wife started here first several years ago and she's a completely new…read moreperson doing things I or herself ever imagined. I've become a believer and have been working out here since last February. I feel stronger and have more energy. The change has been mentally just as much physically. Highly recommend Tiffini and Tom Casey as your personal trainers.