Canceled my membership and now I see two charges on my statement. Called and spoke with Jacqueline…read more(sp?). She looked at my account and stated they forgot to process the paperwork and would get the charges refunded. I requested for a manager to call me. 4 days later and still waiting for that call and for my refund. Guess it's not that important to them. SMH! Thank you Jeanne. Please note, it wasn't the lack of a phone call "over the weekend". I waited a good 5-6 days for a phone call from I'm assuming you, as I requested for the manager to call me. It was after that period of time with no call that I had to call back again and try to resolve this issue. My first call I was hung up on for some reason after being placed on an extended hold, so I then called back a second time. I was then told the manager was no longer available to speak with me. After explaining the situation to the call taker, they finally agreed to transfer me to the manager a second time.

Management approached me and upon review they were not notified of my concerns, they have made the…read moreadjustments and lowered the temperature which increases the air blowing out of the vents. I appreciate the quick response and resolution.

I started at CFY WOD Dogs in 2012, after learning the basics at another box, which closed. I left…read moreCFY just a week ago. The facility is excellent. Since the latest expansion, there is plenty of room even on a Saturday, when (from what I've seen) the largest number of people are there. There are two restrooms, a shower, and a kids' room with a TV and toys. Everything is kept up well and is always clean! The schedule/hours is exceptional. The 0630 class fit my life best, but there are also classes at various times throughout the day and evening, plus "open gym" times when one can go in to work on skills or make up a missed WOD. Each class that attends at the same time every day tends to have its own character. The 0630 weekday class, for instance, became known as "The Breakfast Club" and we were (are) definitely a fun and goofy mix. More on Community later. Coaching is amazing. I mean that, truly amazing. Of course each coach has a distinct style and manner, but across the board, the standards set by owners Annie Malone and Rob Carlson are embodied by every other coach I had the pleasure to work out under. They inspire, teach, critique, support, and hold each athlete accountable. Lastly, the aspect of community cannot be overstated. The overall tone of most traditional gyms is that of individuals going in and slogging through their solo workout. Sometimes you will see someone with a workout partner, and I for one used to envy someone who had that. In CrossFit, everyone is expected to support everyone else. Yes, it is your individual workout, but all other people in your class are "suffering" through the same workout - at their own level. I worked out alongside athletes who were in excellent shape, strong and fast and who could do every element. I could not begin to count the number of times I was finishing a run at the end of a WOD, only to have one or more faster classmate(s) come back to plod the last part with me! There is a saying that CrossFit is the only sport in which the last person to finish gets the loudest cheers. It's true. So, while my review of CFY WOD Dogs has turned into a spiel for CrossFit in general, I actually want to make this point: any gym or workout is only as good as the elements that keep you coming back. This place, this coaching staff, and this community is one that has been a huge part of my life and absolutely kept me going back for more.

The most welcoming and encouraging box you could ever hope for. ALL coaches are patient, positive…read moreand highly motivating. I had the privilege of being coached and driven by Annie (the owner), Christian and Chelan. Wish I could have a box like this closer to me in Cali. They make you see things in you that you don't necessarily see in yourself. Laughter and music keep you fueled through the long, grueling workouts. Can't wait to go visit Washington again so I can workout with this incredible group.

The Pilates class was great, calm atmosphere, supportive instructor, and a workout that felt gentle…read morebut effective.

Well.. the time has come for me to write this review for OTF West Olympia. In the previous years,…read moreI've written two lengthy, detailed reviews for OTF Downtown Bellevue, so for reviews on workout programs and membership info, please check out my other reviews or other reviews here. : ) This review is for the staff at OTF West Olympia, and what makes this location the best one yet in the Puget Sound. I have been to several OTFs locations in Puget Sound, and some in California and Texas. This location has a great balance between the front desk staff and the coaches, they work so well together. They're truly "OTF FamOly (otf family Olympia)." The entire culture here is extremely inviting and encouraging as how OTF should be (though I've not felt so much at other locations). Front desk staff are very knowledgeable and friendly and you can also see them working out in the studios sometimes. Coach Kylee, Jamie, Q, Megan, Dilllon are a solid team of coaches here at OTF West Olympia they all have different coaching techniques and background so I find it fun to try all of their workouts. To be honest, at other studios, I used to have favorite coaches... and some I did not enjoy as much. Here, that has never been a problem. Oh, and they all have great taste in workout music which is huuuuge! Another very important point I should mention is that OTF West Olympia's Facebook group and Instagram pages are managed extremely well. Other OTFs, not so much- you see very outdated social media pages and no postings from coaches. Lastly, they have done a fantastic job with their communication on Studio hours and program updates during pandemic. They consistently review and update studio times to fit our "WFH schedules" and managed to try 30-min, and 45-minute workouts for those who have busy WFH lives. This studio is only less than 2 years old and have already accomplished so much. I am so glad to have this studio so close to me.

Orangetheory Fitness Tacoma is an outstanding group fitness facility. It has a reputation of being…read morea very intense workout but I actually find that it's super scalable to whatever your fitness level may be. I love the fact that if you do their workouts regularly, it *will* improve your health. There's no guesswork or sales pitches from personal trainers or other nonsense-- just excellent group fitness HIIT workouts. And the coaches watch your form while you're doing weightlifting and are there to correct you or make suggestions. It's the best of group fitness and personal training wrapped in one workout -- with motivating statistics and uplifting energy to help make you give your best every workout. I love working out under the orange lights -- hope to see you there soon!

I came here on the day of the One Mile Benchmark, while visiting Tacoma, and state of WA, for the…read morefirst time. Coach was Sam. Studio and folks were meh. I did pretty good. I got a mile readout at 4:57, technically 5:00 if splitting hairs. The treads only go up to 12 mph, so I'd maxed out and then added 1.5-2% incline on top. Anyway, 'nuff said. After this gym class, I jogged a 5K roughly back to my AirBnB. But that's a story for another day. I've been going to OrangeTheory (OT) for about a year now, so I know what I'm doing. Which indirectly means that I know what I'm doing in this review of an OT studio. I guess the real question is, do I really know how to end this review. The answer is, no. I went to OT Tacoma one day while on vacation, and I got a pretty respectable mile time. Then I jogged a not altogether easy 5K back afterwards. I'm visiting from the Northern Virginia area. So, yeah. I guess what I'm trying to say is, I have little to no idea what I'm rambling on about. But anyway, this studio was pretty dope.

This is the cleanest, nicest gym I have ever been to. Everyone that works there is so nice and I…read morefeel more comfortable than I have ever felt at a gym before. Best experience ever!

I have been a member since Nov '25. I have loved it ever since! If the main parking lot is full,…read morethere is a gravel lot available. I have used the gravel lot maybe 3 times since being a member. I always have equipment available to use, and never seem to have to wait on anyone to finish. I love being able to go when it works best for my schedule with an easy self-check in. The facility and bathrooms are always clean. GetFit yelm does not make you workout with bright overhead lights which is always amazing for the 6am workouts! I could not recommend this gym enough. I love it!

Been coming here for almost 5 years! I just finished school but when I would go away for months at…read morea time I would always miss Graham Fitness and couldn't wait to come back to lift.

Hey Mike it's Bryan W replying to your petty response that took you 5 years…read more.. I did not owe you anything which is why you instantly dropped the collection. I came into your gym and cancelled because I moved to Shelton. I was within my right to cancel under these circumstances and there were no issues when I did so. You sent multiple letters asking for my returned business. This is a dead issue as 5 YEARS has since passed. It's time for you to move on and work on ways to maximize profit that doesn't include attacking past members for fraudulent unpaid dues. Good luck to you and your establishment. I wish you all the best bud.

I've had my fair share of group gyms and with Covid I just stuck with my Peloton and home gym. I…read morefinally broke out of my routine and joined orange theory about 8 months post knee surgery. For reasons I won't mention, that wasn't a good fit. I was hesitant to join a cross fit gym because while I want the workout I don't want the chaos that comes with It. Instead I found a close knit community with a range of ages that all have the same goal in mind. I'm only on week three but I'm glad I found this gym. street parking, 0600 and 0700 classes are my typical stop and rarely have them been fill to capacity

Found myself in Olympia for a week for work, so I needed to drop in. I'm somewhat new to Crossfit…read moreand was a little intimidated with the thought of leaving the comfort zone of my home gym, but I went for it and I'm so glad I did! Everyone was very friendly and welcoming. Equipment was organized and neatly stacked in individual workstations. The week before I arrived I had emailed Juanita to let her know I'd be dropping in. She responded right away and sent me the class schedule so I could plan accordingly. Classes started and ended promptly. Metered parking on the street, but it's very cheap. Thanks for making my first drop-in experience a great one!

Good gym with a variety of exercise rooms to include cardio, weights, cross fit, racquetball, and a…read morepool. They offer classes such as Zumba, cross fit, and swimming lessons. They are also located next to Cowan Stadium for those who prefer to do their cardio on a track. Nice staff and clean for the most part, but the weights room is poorly lighted and their sauna rooms are always under construction, well at least that's the case for the women's one. The women's locker rooms also smell but is bearable if you don't stay long, which is why I refuse to ever shower there and use the bathrooms located by the treadmills. A few of their treadmills are inoperable but there's plenty of cardio machines for those who wanna lose their gains, I mean get a good sweat! (Just joking, running is good for the body). Just don't forget to bring your Military ID when going to this gym to work out or have someone sign you in with a guest pass if you're a civilian.

One of the best fitness center I've been to! It has everything you need from weights to cardio…read moremachine. Best part about it is it has 24/7 access