Emergency Roadside Service. Disabled vehicle. 4th of July…read moreemergency tow We were in a very remote area on cinder & gravel roads. Not only did they answer the phone, but they arrived in the time window promised at a remote location with roads not on Google maps in the middle of the forest. One other provider turned down the job because we weren't on paved roads. Vince, the technician, was fantastic quickly assessed the situation. Hooked up the car. Loaded us & our Doberman in the cab & dropped us off at destination. Great service.

Lazy drive was to Lazy to hook a jump box up and decided to drag my truck onto the flatbed. For no…read morereason other than being Lazy.

Ken at Towing and Recovery absolutely deserves 5 stars. He was incredibly kind, fast, and…read moreprofessional from start to finish. We were in a really tough situation while traveling, and he truly went above and beyond to help us out. It's rare to come across someone who cares this much and takes the extra time to make sure everything is handled right. If you ever need towing services, Ken is the person you want--highly recommend!

Sheryl E. I managed to hang my car up on a low wall (don't…read moreask--alcohol not involved). I called Barry at Lakeside R&T and he arrived in about 10 minutes to assess the situation. He went back for his big truck and spent a lot of ingenuity, time and effort getting down on the ground and up again many times while arranging equipment to free up my car without damage to it. The price he charged was very reasonable, too!

A bunch of thieves. My vehicle was towed there and when I went to pick it up they had stole all my…read morestuff that was inside.

We had Navapache Towing move a Semi for us from Star Valley to Mesa on 11/30/25 . The driver…read moredamaged the bumper and radiator causing $8k in damage and Navapache refused to discuss or reimburse for damage they caused.

They gave me an appointment immediately within just a couple of days. Quality service at a…read morereasonable rate!

I was recently rear ended by someone. I brought my vehicle to Heck's and the customer service was…read moreexcellent. They make it easy by dealing with the insurance company directly and made the entire ordeal pleasant. I highly recommend bring your vehicle to Heck's, you won't be disappointed.

165.00 for a 5 mile tow? Enuf said. Agent was rude, would not transfer me to a supervisor,…read moremanager or owner. Be prepared for a longtime interrogation with with a 10 min wait time. Stick with a local tow. Yes 10 min is a long time while you are standing on the side of the road. Customers are not their number one priority.

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

165.00 for a 5 mile tow? Enuf said. Agent was rude, would not transfer me to a supervisor,…read moremanager or owner. Be prepared for a longtime interrogation with with a 10 min wait time. Stick with a local tow. Yes 10 min is a long time while you are standing on the side of the road. Customers are not their number one priority. Lakeside AZ