I would 100% recommend for emergency roadside! I can't thank this company enough for everything…read morethey did for us. Having your car break down is stressful enough, but when you have your family, your dog with you it's even more overwhelming. From the moment I called he treated us with kindness and urgency. When I called he was there immediately within like 10 minutes he got my vehicle safely towed, and immediately put our mind at ease. Also it's 4th of July weekend and they were here immediately. What meant the most to us was that they didn't just care about my car they cared about us. They made sure my family and our dog were safe for the tow. He went above and beyond to help during a stressful situation. That level of compassion and professionalism is something you don't see very often. This was without a doubt the best experience I've ever had with a towing company. I hope I never need a tow again, but if I do, I would call them! Thank you for your incredible service, your kindness, and for turning a really difficult day into one I'll always remember because you fixed our car issue immediately. It was such an easy smooth process that was stress free.

What a great human this guy is, he took such great care of us in one of the difficult situations…read morethat you never want to be in. Thank you so very much Bradley

While towing my tandem axle car trailer with a car on it, I suffered a dual tire blowout on one…read moreside along I-40 about 15 miles shy of my destination. Conner was very cautious and courteous while loading the trailer with the car still attached and safely delivering it with me providing safety chase behind him. Awesome service!

A bunch of thieves. My vehicle was towed there and when I went to pick it up they had stole all my…read morestuff that was inside.

My car was impounded and the owner of the shop was driving my car around and when I approached him…read morehe got out of the car and tried to fight with me. They are drug addicts and I would not recommend them to anyone. They are terrible people and should not drive a car that is not theirs. I had to call the police on them. This is not how you run a business and customer cars should never be driven but they told me there is nothing I can do about it. I would give negative stars if I could.

They gave me an appointment immediately within just a couple of days. Quality service at a…read morereasonable rate!

I was recently rear ended by someone. I brought my vehicle to Heck's and the customer service was…read moreexcellent. They make it easy by dealing with the insurance company directly and made the entire ordeal pleasant. I highly recommend bring your vehicle to Heck's, you won't be disappointed.

165.00 for a 5 mile tow? Enuf said. Agent was rude, would not transfer me to a supervisor,…read moremanager or owner. Be prepared for a longtime interrogation with with a 10 min wait time. Stick with a local tow. Yes 10 min is a long time while you are standing on the side of the road. Customers are not their number one priority.

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

165.00 for a 5 mile tow? Enuf said. Agent was rude, would not transfer me to a supervisor,…read moremanager or owner. Be prepared for a longtime interrogation with with a 10 min wait time. Stick with a local tow. Yes 10 min is a long time while you are standing on the side of the road. Customers are not their number one priority. Lakeside AZ

John has been to my place many times doing repairs. He has worked on a 2014 Ford F350 with the 6.7…read morediesel, 2001 Dodge 2500 with the 5.9 diesel, 1999 Ford F250 with a 7.3 diesel, 2024 AGT mini excavator and a 2012 case 570 gannon. I will keep using him. He does great work at a great price.

From the owner: I'm a mechanic with 25 yrs of experience. I offer an affordable roadside repair service that brings…read moreyou a piece of mind. I can repair a wide range of vehicles and offer electrical diagnostics. I also offer services on heavy duty trucks, agricultural equipment, and small engines, I'm a one stop shop for a mechanic