Recovia might be great for addiction, definitely not the place to go for mental illness…read more(depression, bi-polar, schizophrenia). They do not have psychiatrists, they have no family support or involvement. They do not seem to have any measures for progress. They bill not as a program but as individual dr. Visits so it can be $60 per day. No aftercare. Staff unable to answer questions. The one positive is the seem to work with everyone financially.

I attended their Intensive Outpatient Program, (IOP) for approx two months. I was impressed with…read morethe welcoming clinical staff, the program, and how you can receive multidisciplinary holistic treatment for behavior health, physical therapy, and pain management under one roof. I needed to set up a payment plan and contacted billing. I gave them my information, but never received any follow up receipts or documentation. I had forgotten that I made arrangements because I never received anything. Even when a payment transacted, I never received a receipt for my automatic transaction. Two weeks ago, I emailed my counselor, who is also the Clinical Director of this site, forwarding him my concerns, with my attachments, requesting to speak to a manager about this customer service situation and lack of follow through. I finally received a receipt and an itemized statement, but my payments weren't referenced. I was pretty confused. I still have a balance due but they don't seem concerned about it. I have asked to speak to a manager twice, and twice, I've been ignored. As great as the clinic staff is at being professional, responsive, and mostly, good listeners to when I express my needs, the billing department drops the ball. And I'm not talking once. I'm speaking of a couple times. Why does billing think they don't need to present a professional, courteous, responsive demeanor with clients? I don't know. But after I completed the active care program, I'm not returning. I can't work with people that ignore my needs, and requests for clarification. These people are suppose to be ACTIVELY RESPONSIVE. The risk, (headache, time wasted in emails, phone calls, and asking a manager to please call me, are futile. The risk outweighs the benefit. If you need to pay anything, expect nothing from billing. Cindy is way too busy to call you back to hear your concerns about not getting a payment plan printed out, getting my two debit payments totaling $500, in tax receipts without having to follow up repeatedly. I won't give them my debit card number again for having on file. The clinic staff is great, but the behind-the-scenes-staff, not so much!

For the record, I left, was not kicked out. Two clients threatened patients, they questioned my…read moredisability multiple times, the house manager screamed to shut the f up, male therapists fought in the women's room. In 7 weeks they never gave me therapy notes as requested, didn't have my medication for a week, I did not meet with a therapist every week, they tried to deny my service animal and affiliated programs did the same. Illegally. Never got EMDR. Was told not to hug or text clients. Missed appointments due to mistakes in transportation. Almost no free time. And the entire program is based on AA. It is mandated if you live in their housing, not optional.

If your problem is Trauma, they are not prepared for it, if your problem is alcohol or drugs you…read moreare in the right place, but for mental health or trauma work they still have a lot to improve.

Great experience, office staff were friendly and prompt when I came in. Dr. Charles was super…read moreinformative and friendly. I didn't feel rushed when I was asking questions regarding TRT and my general lab results. Definitely will use for my Primary care.

If you are concerned about your health and maintaining your body, this is the place you need to go…read more They are professional and take care of business and truly care about your health whether you are a male or female. It is refreshing to know that my bloodwork is good and I am staying on top of my cholesterol levels and that I have a team here that checks this and more in a regular basis. I suggest giving them a try so you can feel your absolute best!

The most unprofessional caregiver I've ever not seen!…read more I showed up for my appointment, but she didn't!! Pathetic!!

Dr. Kirk Tjalas is wonderful--very professional, and to the point and transparent which I very much…read moreappreciate in a medical professional. He really took his time listening to me and addressing my concerns, and overall, made me feel heard as a patient! He's also board-certified! I highly recommend.

Please don't go here. You will have a very hard time getting your prescriptions refilled (even…read moreafter calling multiple times), and you will not be able to contact your medical providers directly. The front staff are inept at best, and unless you are okay with not having your medication for weeks, you can do better. I would give zero stars if I could.

This practice is amazing!!! I have been going to this practice for treatment of post chemotherapy…read moreneuropathy for approximately two years. They have always treated me respectfully and with compassion. Specifically I would like to recognize the practice manager Kerry. She has gone above and beyond several times in my care. She made certain that I had medication refills when the doctor was unexpectedly out of the office, and even helped me get in with a specialist that is not in the practice because I was unable to get an appointment on my own. This office is always timely and I rarely have to wait (like so many other doctors offices) for my appointment.

I have been going to Ahwatukee Health and Recovery for 2 years…read more I cannot express enough how much I love the staff and the doctors. They are ALL extremely kind and professional. They take the time to listen to my needs and they follow up with me to inquire as to whether or not my needs were met, and the answer is always yes! They text me reminders of my next scheduled appointments, which I really appreciate because life gets so hectic and sometimes I forget. The staff has checked in with me during business hours, after business hours and on the weekends! it makes me wonder when do they ever have personal times for themselves? If I could give them a 10 star rating, I would!!!!! Thank you to everyone on the office staff and thank you to the doctors, the counselors and psychiatrist. Keep up the great job as you all have made a positive difference in my life. It took a lot of time and patience to get me on the correct medications, but no one gave up on me! Sincerely, L Gregory, patient

I'm extremely disappointed that Dr. Earle just disappeared without a single shred of notification…read more He's a good doctor but apparently he let his license lapse and was the ONLY doctor on the imposters list in 2024. I've searched up and down the Web and cannot find a clue where he vanished. I had to find another psychiatrist quickly. I lucked out and found an excellent therapist. However, this disappearance is very mean-spirited and low.

I am totally changing my review because at the time I left this I would have thought somehow…read moresomeone would have gotten ahold of me and referred me to another Dr. or at least let me know what is going on and for how long. But I'VE GOT NOTHING and all I can say is Thank God he gave me 6 refills before I dipped out! But it's still been a total nightmare trying to get on the same medications Dr Earle had me on and I was doing well. Not only that but the fact is that there has been no closure here and after 5 yrs with the same psychiatric Dr. whom you form a relationship with there's a level of trust and that trust has been totally broken. He just stopped practicing and bounced out of his patients lives with no explanation NOTHING!! Chicken shit! Total chicken shit!

Worst doctors office I've ever seen! They treat their patients like they're running a drive-thru…read more The office is pretty gross and unkempt too. I don't think they've spent a single dollar cleaning or updating the place. Don't waste your time or energy coming here. You'll regret it like I did

Everyone is amazing. Office manager Fatima smiles and greets patients as she walks through the…read moreoffice making everyone feel welcome. Ashley goes above and beyond to help with FMLAS, insurance issues/verification, and prior auths. Shiza is always is able to answer my questions when I call in. We usually see Dr. Bahoo Ghafoor and he is amazing. He does not make you feel rush during your appointment and actually listens. He also let's the new providers start the work up and then he steps in at the end to give us a best treatment plan. I recommend this any of the providers to anyone I come across. (Dalaney, Yarmoni, Dr. Ghafoor, Ethan, and the new provider ) They really do care and have amazing bedside manner!

Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.